REMOTELY TESTING OPERATIONAL COMPONENTS OF A MOBILE DEVICE

• US 20180227059A1
• Filed: 03/30/2018
• Published: 08/09/2018
• Est. Priority Date: 01/05/2016
• Status: Active Grant

• Current Assignee: Sure, Inc.
• Original Assignee: Sure, Inc.
• Inventors: Slavin, Wayne
• Granted Patent: US 10,784,973 B2
• Time in Patent Office: Days
• CPC Class Codes: H04B 17/17 Detection of non-compliance or faulty performance, e.g. response deviations H04B17/18 takes precedence
• CPC Class Codes: H04B 17/21 for calibration; for correcting measurements
• CPC Class Codes: H04B 17/29 Performance testing
• CPC Class Codes: H04B 17/391 Modelling the propagation channel

Abstract

Implementations of the disclosure provide for to remotely testing operational components of a mobile device. In one implementation, a method is provided. The method includes providing, by a server processing device, instructions to a mobile device for a user to interact with a component of the mobile device. Data associated with an operation of the component in view of the instructions is received. The received data is compared to a model input characterizing a functional level associated with the operation of the component. Thereupon, it is determined whether there is a depleted operation of the component in view of the comparison.

Claims

1. A method comprising:

providing, by a processing device, instructions to a mobile device for a user to interact with a component of the mobile device;

receiving, by the processing device, input associated with an operation of the component in view of the instructions;

comparing, by the processing device, the received input with a model input characterizing an optimal functional level associated with the operation of the component, wherein the optimal functional level is based on a vendor specification for the component; and

determining, by the processing device, whether there is a depleted operation of the component in view of the comparison.

2. The method of claim 1, further comprising, responsive to determining that there is not a depleted operation of the component, generating a diagnostic message regarding the mobile device to send to a carrier processing device to provision products for the mobile device.

3. The method of claim 1, further comprising:

generating an error metric based on a difference between the received input and the model input; and

determining whether the error metric meets a threshold level for the component.

4. The method of claim 3, wherein the received input corresponds to a transmission of multimedia data produced by the component based on the instructions.

5. The method of claim 1, further comprising storing results of the determination with a unique identifier associated with the mobile device.

6. The method of claim 5, further comprising:

determining that the component is operational within a threshold level associated with the vendor specification; and

providing the results of the determination at a display indicating that products are available for the mobile device.

7. The method of claim 1, wherein the received input comprises sensor data indicating whether the mobile device was exposed to a sudden impact or an element that affected the component.

8. The method of claim 1, further comprising:

activing the component to receive multimedia data produced by a second component of the mobile device; and

determining whether a characterization of the received multimedia data corresponds with the model input.

9. A system comprising:

a memory to store operating parameters; and

a processing device, operatively coupled to the memory, to;

provide instructions to a mobile device for a user to interact with a component of the mobile device;

receive input associated with an operation of the component in view of the instructions;

compare the received input with a model input characterizing an optimal functional level associated with the operation of the component, wherein the optimal functional level is based on a vendor specification for the component; and

determine whether there is a depleted operation of the component in view of the comparison.

10. The system of claim 9, wherein the processing device is further to, responsive to determining that there is not a depleted operation of the component, generate a diagnostic message regarding the mobile device to send to a carrier processing device to provision products for the mobile device.

11. The system of claim 9, wherein the processing device is further to:

generate an error metric based on a difference between the received input and the model input; and

determine whether the error metric meets a threshold level for the component.

12. The system of claim 11, wherein the received input corresponds to a transmission of multimedia data produced by the component based on the instructions.

13. The system of claim 9, wherein the processing device is further to store results of the determination with a unique identifier associated with the mobile device.

14. The system of claim 13, wherein the processing device is further to:

determine that the component is operational within a threshold level associated with the vendor specification; and

provide the results of the determination at a display indicating that products are available for the mobile device.

15. The system of claim 9, wherein the received input comprises sensor data indicating whether the mobile device was exposed to a sudden impact or an element that affected the component.

16. The system of claim 9, wherein the processing device is further to:

active the component to receive multimedia data produced by a second component of the mobile device; and

determine whether a characterization of the received multimedia data corresponds with the model input.

17. A non-transitory computer-readable medium comprising instructions that, when executed by a processing device, cause the processing device to:

provide, by the processing device, instructions to a mobile device for a user to interact with a component of the mobile device;

receive input associated with an operation of the component in view of the instructions;

compare the received input with a model input characterizing an optimal functional level associated with the operation of the component, wherein the optimal functional level is based on a vendor specification for the component; and

determine whether there is a depleted operation of the component in view of the comparison.

18. The non-transitory computer-readable medium of claim 17, wherein the processing device is further to, responsive to determining that there is not a depleted operation of the component, generate a diagnostic message regarding the mobile device to send to a carrier processing device to provision products for the mobile device.

19. The non-transitory computer-readable medium of claim 17, wherein the processing device is further to:

generate an error metric based on a difference between the received input and the model input; and

determine whether the error metric meets a threshold level for the component.

20. The non-transitory computer-readable medium of claim 17, wherein the processing device is further to:

active the component to receive multimedia data produced by a second component of the mobile device; and

determine whether a characterization of the received multimedia data corresponds with the model input.