SYSTEM AND METHOD FOR PREDICTIVE MAINTENANCE
First Claim
1. A system comprising:
- a data collection agent including a processor, a memory, and a network interface, configured toreceive simple network management protocol (SNMP) data including metered data from a document processing device over the network interface,store the received SNMP data; and
a service prediction system configured toaccess stored SNMP data,perform linear regression analysis on at least one metered data of the SNMP data, andpredict at least one service event for the document processing device based on the linear regression analysis.
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Accused Products
Abstract
A system and method for predictive maintenance of multifunction peripherals includes a data collection agent configured to receive and store simple network management protocol (SNMP) data including metered data from one or more multifunction peripherals, and a service prediction system configured to selectively perform linear regression analysis on one or more of the metered data to predict one or more service events for at least one multifunction peripheral based on the linear regression analysis. Notifications for each predicted service event are sent to service technicians associated with the associated multifunction peripheral. Service technicians can preemptively perform service and maintenance functions on the multifunctional peripherals before error or faults occur on the multifunction peripherals.
30 Citations
20 Claims
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1. A system comprising:
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a data collection agent including a processor, a memory, and a network interface, configured to receive simple network management protocol (SNMP) data including metered data from a document processing device over the network interface, store the received SNMP data; and a service prediction system configured to access stored SNMP data, perform linear regression analysis on at least one metered data of the SNMP data, and predict at least one service event for the document processing device based on the linear regression analysis. - View Dependent Claims (7, 8, 9)
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2. The system of claim 2, wherein the service prediction system is further configured to
store a predicted service event for the document processing device, and send a notification about the predicted service event to a user associated with the document processing device.
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3. The system of claim 3, wherein the service prediction system is further configured to
receive a response from the service technician in response to the notification.
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10. A method comprising:
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receiving simple network management protocol (SNMP) data including metered data from a document processing device; storing the received SNMP data; analyzing at least one metered data of the SNMP data; and predicting at least one service event for the document processing device based on the analyzing of the metered data. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. A document processing device, comprising:
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a device controller including a processor and memory; and a network interface, wherein the processor is configured to receive simple network management protocol (SNMP) data including metered data from a second document processing device via the network interface, save metered data to a database, perform linear regression analysis on at least one metered data, and predict at least one service event for the second document processing device based on the linear regression analysis. - View Dependent Claims (18, 19, 20)
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Specification