ENHANCED SERVICE PROCEDURES USING FORCE MEASUREMENT

• US 20180364692A1
• Filed: 12/27/2017
• Published: 12/20/2018
• Est. Priority Date: 06/15/2017
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bradbury, Jonathan D., Fry, Jonathan R., Kane, Michael R., Nettey, Jeffrey
• Application Number:
  US15/855,218
• Publication Number:
  US 20180364692A1
• Time in Patent Office: Days
• CPC Class Codes: G01L 5/0061 Force sensors associated with industrial machines or actuators for the specific machine or actuator involved see relevant class, e.g. F01, F04, F16, B66, E21
• CPC Class Codes: G05B 23/00 Testing or monitoring of control systems or parts thereof monitoring of programme-control systems G05B19/048, G05B19/406
• CPC Class Codes: G05B 23/0267 Fault communication, e.g. human machine interface [HMI]

Abstract

An embodiment of the invention may include a method, computer program product and system for guided service procedure. The embodiment may include receiving feedback data from one or more of a plurality of sensors. Each of the plurality of sensors may detect a physical condition at a serviceable location within an item of equipment. The item of equipment may be undergoing a service procedure by an equipment servicer. The embodiment may include determining whether the received feedback data from one or more of the plurality of sensors exceeds a threshold value. Based on determining that the threshold value is exceeded, the embodiment may include alerting the equipment servicer during the service procedure.

Claims

1. A method for guided service procedure, the method comprising:

receiving electrical feedback data belonging to one or more of a plurality of sensors, wherein the electrical feedback data belonging to one or more of the plurality of sensors is received from a sensor controller, and wherein the sensor controller provides a means for connection and transmission of feedback data between one or more of the plurality of sensors and one or more of a plurality of remote microprocessors located on a service console, and wherein the means for connection and transmission of feedback data between one or more of the plurality of sensors and one or more of a plurality of remote microprocessors is implemented through a network, and wherein the network is selected from the group consisting of an intranet, a LAN, and a WAN, and wherein each of the plurality of sensors is detecting a physical condition at a serviceable location within an item of equipment, and wherein the item of equipment is undergoing a service procedure by an equipment servicer, and wherein undergoing a service procedure comprises performing, by the equipment servicer, maintenance on the item of equipment, and wherein the item of equipment is selected from the group consisting of a piece of complex manufacturing equipment and a piece of complex medical equipment;

determining whether the received electrical feedback data from one or more of the plurality of sensors exceeds a threshold value;

based on determining that the threshold value is exceeded, generating an error message for the equipment servicer; and

displaying the generated error message on the service console during the service procedure, wherein the generated error message is also stored within the service console for debugging analysis.