DATA TRANSMISSION TO A NETWORKED RESOURCE BASED ON CONTEXTUAL INFORMATION

• US 20180375959A1
• Filed: 06/22/2017
• Published: 12/27/2018
• Est. Priority Date: 06/22/2017
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Greene, Tracy Beth, Angus, Frederika Zipporah Morris, Bosin, Emily Paige, Brand, Kathleen Miranda, Burks, William Bradley, Joseph, Deepak, Ramirez, Karla, Randall, Laura Elizabeth
• Granted Patent: US 10,511,692 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 16/9574 of access to content, e.g. by caching
• CPC Class Codes: H04L 41/08 Configuration management of networks or network elements address allocation H04L61/50
• CPC Class Codes: H04L 41/0806 for initial configuration or provisioning, e.g. plug-and-play
• CPC Class Codes: H04L 41/0896 Bandwidth or capacity management, i.e. automatically increasing or decreasing capacities flow or congestion control using dynamic resource allocation, e.g. in-call renegotiation, H04L47/76
• CPC Class Codes: H04L 41/50 Network service management, e.g. ensuring proper service fulfilment according to agreements
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/5681 Pre-fetching or pre-delivering data based on network characteristics
• CPC Class Codes: H04L 67/60 Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources admission control or resource allocation H04L47/70
• CPC Class Codes: H04L 67/63 Routing a service request depending on the request content or context
• CPC Class Codes: H04L 69/18 Multiprotocol handlers, e.g. single devices capable of handling multiple protocols
• CPC Class Codes: H04L 69/22 Parsing or analysis of headers

Abstract

Embodiments of the present invention provide a system for transmitting data to networked resources based on extracted contextual information from said networked resources. The system gathers contextual data from devices on the network, extracts contextual information from the contextual data, and determines supplemental resources to provide to the networked devices based on the contextual information. The system may further provide an augmented reality environment to a networked device that integrates identifies objects in an image and integrates notifications of supplemental resources in the augmented reality environment.

Claims

1. A system for context-based resource prompting, the system comprising:

one or more processor components;

one or more memory components operatively coupled to the one or more processor components;

computer programmable instructions stored on the one or more memory components and configured to cause the one or more processor components to;

identify user information for a user;

access contextual data, wherein the contextual data is accessed from user computer systems or entity computer systems;

extract contextual information from the accessed contextual data;

identify supplemental resources to present to the user based on the user information and the contextual information;

transmit a notification of the supplemental resources to the user, wherein the notification includes a request to the user to accept or deny the supplemental resources;

receive a user selection to accept the supplemental resources, wherein the user selection is received from the user computer systems; and

store the supplemental resources as being associated with the user or a resource pool of the user.

2. The system of claim 1, wherein the system is further configured to:

create a link with the user computer system;

open an augmented reality application on the user computer system, wherein the augmented reality application is configured to;

capture image data from an image capture device operatively coupled to the user computer system;

identify a plurality of objects in the image data;

determine an identity of at least one object from the image data;

wherein identifying supplemental resources is based on the at least one object from the image data;

indicate on a display of the user computer systems the notification of the supplemental resources along with the at least one object.

3. The system of claim 1, wherein the system is further configured to:

receive a location of the user, wherein the location is received from a location determination device through the user computer systems;

determine, based on the location of the user, that the user is proximate to a previous interaction for which the user accepted previous supplemental resources;

wherein the notification further includes an indication that the user is proximate to the previous interaction.

4. The system of claim 1, wherein the accessed contextual data is an image, and the system is further configured to:

identify in the image at least one object, wherein the supplemental resources are identified based on the at least one object in the image.

5. The system of claim 4, wherein identifying the at least one object comprises employing optical character recognition (OCR) to identify at least one object in the image.

6. The system of claim 4, wherein the notification of the supplemental resources is integrated in the image, and wherein transmitting the notification includes transmitting the image integrated with the supplemental resource to the user computer system.

7. The system of claim 4, wherein the integrating the notification in the image is integrating an indicator in the image, and wherein the user selects the indicator to view the notification of the supplemental resources.

8. The system of claim 1, wherein the contextual data is an event, wherein the supplemental resources are identified based on the at least one object in the image.

9. The system of claim 8, wherein the event is determined from a user calendar, and wherein the system is further configured to:

access the user calendar, wherein the user calendar is accessed through the user computer system or an entity system.

10. The system of claim 8, wherein the event is determined from a social networking account of the user, and wherein the system is further configured to:

receive permission from the user to access the social networking account of the user; and

identify the event for which the user is interested, wherein the user is tagged for the event or the user has otherwise indicated that the user is going to the event.

11. The system of claim 1, wherein the system is further configured to:

receive a request from an interaction entity to process an interaction between the interaction entity and the user, wherein the interaction is a transaction for a product;

determine that the transaction with the interaction entity meets requirements of the supplemental resources that the user previously accepted;

allocate resources in a resource pool of the user for the interaction for the product with the interaction entity;

apply the supplemental resources to the resource pool of the user after the resources from the resource pool have already been allocated; and

wherein the interaction entity is unaware that the user accepted the supplemental resources and that the supplemental resources have been applied to the user'"'"'s resource pool at a time the supplemental resources are applied.

12. A computer program product for context-based resource prompting, the computer program product comprising a non-transitory computer-readable storage medium having computer-executable instructions for:

identifying user information for a user;

accessing contextual data, wherein the contextual data is accessed from user computer systems or entity computer systems;

extracting contextual information from the received contextual data;

identifying supplemental resources to present to the user based on the user information and the contextual information;

transmit a notification of the supplemental resources to the user, wherein the notification includes a request to the user to accept or deny the supplemental resources;

receiving a user selection to accept the supplemental resources, wherein the user selection is received from the user computer systems; and

storing the supplemental resources as being associated with the user or a resource pool of the user.

13. The computer program product of claim 12, wherein the non-transitory computer-readable storage medium has computer-executable instructions for:

creating a link with the user computer system;

opening an augmented reality application on the user computer system, wherein the augmented reality application is configured to;

identify a plurality of objects in the image data;

determine an identity of at least one object from the image data;

wherein identifying supplemental resources to present to the user is based on the at least one object identified from the image data; and

indicating on a display of the user computer systems the notification of the supplemental resources along with the at least one object.

14. The computer program product of claim 12, wherein the contextual data is a location of the user, and wherein the non-transitory computer-readable storage medium has computer-executable instructions for:

receiving the location of the user, wherein the location is received from a location determination device through the user computer systems;

determining, based on the location of the user, that the user is proximate to a previous interaction for which the user accepted previous supplemental resources;

wherein the notification further includes an indication that the user is proximate to the previous interaction.

15. The computer program product of claim 12, wherein the contextual data received from the device of the user is an image, and the non-transitory computer-readable storage medium has computer-readable executable instructions for:

identifying in the image at least one object, wherein the supplemental resources are identified based on the at least one object in the image, wherein identifying the at least one object comprises employing optical character recognition (OCR) to identify at least one object in the image;

wherein the notification of the supplemental resources is integrated in the image; and

wherein transmitting the notification includes transmitting the image integrated with the supplemental resource to the user computer system.

16. The computer program product of claim 12, wherein the non-transitory computer-readable storage medium has computer computer-readable executable instructions for:

receiving a request from an interaction entity to process an interaction between the interaction entity and the user, wherein the interaction is a transaction for a product;

determining that the transaction for the product or with the interaction entity meets the requirements of the supplemental resources to the resource pool of the user after the resources from the resource pool have already been allocated;

applying the supplemental resources to the resource pool of the user after the resources from the resource pool have already been allocated; and

wherein the interaction entity is unaware that the user accepted the supplemental resources and that the supplemental resources have been applied to the user'"'"'s resource pool at the time the supplemental resources are applied.

17. A method for context-based resource prompting, the method comprising:

identifying, by a processor, user information for a user;

accessing, by a processor, contextual data, wherein the contextual data is accessed from user computer systems or entity computer systems;

extracting contextual information from the received contextual data;

identifying, by a processor, supplemental resources to present to the user based on the user information and the contextual information;

transmitting, by a processor, a notification of the supplemental resources to the user, wherein the notification includes a request to the user to accept or deny the supplemental resources;

receiving, by a processor, a user selection to accept the supplemental resources, wherein the user selection is received from the user computer systems; and

store the supplemental resources as being associated with the user or a resource pool of the user.

18. The method of claim 17, the method further comprising:

Creating, by a processor, a link with the user computer system;

opening, by a processor, an augmented reality application on the user computer system, wherein the augmented reality application is configured to;

identify a plurality of objects in the image data;

determine an identity of at least one object from the image data;

wherein, by a processor, identifying supplemental resources to present to the user is based on the at least one object identified from the image data; and

indicating, by a processor, on the display of the user computer systems the notification of the supplemental resources along with the at least one object.

19. The method of claim 17, the method further comprising:

identifying, by a processor, in the image at least one object, wherein the supplemental resources are identified based on the at least one object in the image, wherein identifying the at least one object comprises employing optical character recognition (OCR) to identify at least one object in the image;

wherein the notification of the supplemental resources is integrated in the image; and

wherein transmitting the notification includes transmitting the image integrated with the supplemental resource to the user computer system.

20. The method of claim 17, the method further comprising:

receiving, by a processor, a request from an interaction entity to process an interaction between the interaction entity and the user, wherein the interaction is a transaction for a product;

determining, by a processor, that the transaction for the product or with the interaction entity meets the requirements of the supplemental resources to the resource pool of the user after the resources from the resource pool have already been allocated;

applying, by a processor, the supplemental resources to the resource pool of the user after the resources from the resource pool have already been allocated; and

wherein the interaction entity is unaware that the user accepted the supplemental resources and that the supplemental resources have been applied to the user'"'"'s resource pool at the time the supplemental resources are applied.