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Call Routing Using Call Forwarding Options In Telephony Networks

  • US 20190007806A1
  • Filed: 06/29/2018
  • Published: 01/03/2019
  • Est. Priority Date: 07/01/2017
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving, by a computing device, a call from a caller that is initiated as a public switched telephone network (PSTN) call and directed to first contact information for a recipient'"'"'s device, the call being forwarded using an unconditional call forwarding option to the computing device;

    retrieving, by the computing device, second contact information for the recipient'"'"'s user device, the second contact information different from the first contact information used in the PSTN call;

    initiating, by the computing device, a communication to the recipient'"'"'s user device using the second contact information via a communication channel different from the PSTN, wherein the communication avoids triggering the unconditional call forwarding option for the recipient'"'"'s device; and

    connecting, by the computing device, the call between the caller and the recipient'"'"'s device upon initiating the communication, wherein the computing device is in a call path of the call and performs a call feature for the call.

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