METHODS AND SYSTEMS USING A COMPUTING PLATFORM FOR ROUTING VIRTUAL RECEIPTS BY THE MERCHANT WITH A SCAN-ABLE CODE GENERATED BY THE CUSTOMER

• US 20190066064A1
• Filed: 08/31/2017
• Published: 02/28/2019
• Est. Priority Date: 08/31/2017
• Status: Abandoned Application

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: LIU, FAN, KUMAR, RAJEEV SHIMOGA
• Application Number:
  US15/692,382
• Publication Number:
  US 20190066064A1
• Time in Patent Office: Days
• CPC Class Codes: G06K 7/1417 2D bar codes
• CPC Class Codes: G06Q 20/047 using payment protocols involving electronic receipts
• CPC Class Codes: G06Q 20/209 Specified transaction journal output feature, e.g. printed receipt or voice output
• CPC Class Codes: G06Q 20/3276 using a pictured code, e.g. barcode or QR-code, being read by the M-device

Abstract

A method and system for receiving a virtual receipt by a customer from a computing platform, the method includes generating by a mobile device of the customer, using a receipt app connected to the computing platform, a scan-able code, for capture by a merchant for sending a virtual receipt to the customer wherein the customer using the receipt routing app generates a particular scan-able code with identifying data for capture by the merchant; displaying the scan-able code by the customer when performing a particular transaction at a merchant point of sale (POS) for capture and accessing, by the customer using the receipt app, an app storage cloud to access the virtual receipt using identifying data from the scan-able code presented by the customer to the merchant with corresponding identifying data to additional identifying data which has been generated by the merchant POS relating to the transaction.

Claims

1. A method for receiving a virtual receipt by a customer from a computing platform, the method comprising:

generating by a mobile device of the customer, using a receipt app connected to the computing platform, a scan-able code, for capture by a merchant for sending a virtual receipt to the customer wherein the customer using the receipt routing app generates a particular scan-able code with identifying data for capture by the merchant;

displaying the scan-able code by the customer, using a display of the mobile device when performing a particular transaction at a merchant point of sale (POS) in a manner to allow for capture by the merchant POS of the scan-able code in order to receive a virtual receipt of the particular transaction wherein the merchant POS captures the scan-able code using an image capture device coupled to the merchant POS device;

accessing, by the customer using the receipt app, an app storage cloud to access the virtual receipt using identifying data from the scan-able code presented by the customer to the merchant with corresponding identifying data to additional identifying data which has been generated by the merchant POS relating to the transaction wherein the identifying data comprises identifiers of one or more of;

time stamp data of the transaction, data about items or services purchased in the transaction; and

random data generated by the merchant POS during the time of the transaction; and

retrieving, by the customer using the receipt routing app, the virtual receipt at the mobile device of use by the customer.

2. The method of claim 1, wherein the app cloud storage is configured as a block chain ledger to store the virtual receipt wherein the block chain ledger is a permanent ledger preventing changes to the virtual receipt and accessible by the customer using identifying data.

3. The method of claim 1, wherein the scan-able code comprises a plurality of different types of scan-able codes which include:

a quick response (QR) code, a matrix code, a 2-dimensional code, or a universal product code (UPC) code.

4. The method of claim 2, wherein the additional identifying data is generated independently by the receipt app of the customer and configured to enable access to the virtual receipt of the block chain ledger in accordance with the identifiers generated by the merchant POS.

5. The method of claim 1, further comprising:

receiving a notification at the mobile device of the customer from the receipt app by the computing platform to confirm a request for the virtual receipt by the customer to enable the virtual receipt to be sent to the app cloud storage by the merchant POS device for access of the virtual receipt by the mobile device of the customer.

6. The method of claim 5, further comprising:

responding by the customer, upon notification to the request to access the virtual receipt, to either confirm or not the request to receive the virtual receipt.

7. The method of claim 5, further comprising:

retrieving after a confirmation to the request, the virtual receipt from the app storage clouding and retrieving the virtual receipt for local storage or for viewing at the mobile device.

8. A computer program product tangibly embodied in a computer-readable storage device and comprising instructions configurable to be executed by a processor to perform a method for retrieving a virtual receipt using an app platform, the method comprising:

generating by a mobile device of the customer, using a receipt app connected to the computing platform, a scan-able code, for capture by a merchant for sending a virtual receipt to the customer wherein the customer using the receipt routing app generates a particular scan-able code with identifying data for capture by the merchant;

displaying the scan-able code by the customer, using a display of the mobile device when performing a particular transaction at a merchant point of sale (POS) in a manner to allow for capture by the merchant POS of the scan-able code in order to receive a virtual receipt of the particular transaction wherein the merchant POS captures the scan-able code using an image capture device coupled to the merchant POS device;

accessing, by the customer using the receipt app, an app storage cloud to access the virtual receipt using identifying data from the scan-able code presented by the customer to the merchant with corresponding identifying data to additional identifying data which has been generated by the merchant POS relating to the transaction wherein the identifying data comprises identifiers of one or more of;

time stamp data of the transaction, data about items or services purchased in the transaction; and

random data generated by the merchant POS during the time of the transaction; and

retrieving, by the customer using the receipt routing app, the virtual receipt at the mobile device of use by the customer.

9. The method of claim 8, wherein the app cloud storage is configured as a block chain ledger to store the virtual receipt wherein the block chain ledger is a permanent ledger preventing changes to the virtual receipt and accessible by the customer using identifying data.

10. The method of claim 8, wherein the scan-able code comprises a plurality of different types of scan-able codes which include:

a quick response (QR) code, a matrix code, a 2-dimensional code, or a universal product code (UPC) code.

11. The method of claim 9, wherein the additional identifying data is generated independently by the receipt app of the customer and configured to enable access to the virtual receipt of the block chain ledger in accordance with the identifiers generated by the merchant POS.

12. The method of claim 8, further comprising:

receiving a notification at the mobile device of the customer from the receipt app by the computing platform to confirm a request for the virtual receipt by the customer to enable the virtual receipt to be sent to the app cloud storage by the merchant POS device for access of the virtual receipt by the mobile device of the customer.

13. The method of claim 12, further comprising:

responding by the customer, upon notification to the request to access the virtual receipt, to either confirm or not the request to receive the virtual receipt.

14. The method of claim 13, further comprising:

retrieving after a confirmation to the request, the virtual receipt from the app storage cloud for local storage or for viewing at the mobile device.

15. The method of claim 9, further comprising:

notifying by the computing platform, when the virtual receipt is sent to the app cloud storage, to the receipt app of the customer that the virtual receipt is accessible to enable the customer to retrieve the virtual receipt at the mobile device of the customer.

18. The system of claim 15, wherein the additional identifying data is generated independently by the receipt app of the customer and configured to enable access to the virtual receipt of the block chain ledger in accordance with the identifiers generated by the merchant POS.

16. A system comprising:

at least one processor; and

at least one computer-readable storage device comprising instructions configurable to be executed by the at least one processor to perform a method for receiving a virtual receipt, the method comprising;

generating by a mobile device of the customer, using a receipt app connected to the computing platform, a scan-able code, for capture by a merchant for sending a virtual receipt to the customer wherein the customer using the receipt routing app generates a particular scan-able code with identifying data for capture by the merchant;

displaying the scan-able code by the customer, using a display of the mobile device when performing a particular transaction at a merchant point of sale (POS) in a manner to allow for capture by the merchant POS of the scan-able code in order to receive a virtual receipt of the particular transaction wherein the merchant POS captures the scan-able code using an image capture device coupled to the merchant POS device;

accessing, by the customer using the receipt app, an app storage cloud to access the virtual receipt using identifying data from the scan-able code presented by the customer to the merchant with corresponding identifying data to additional identifying data which has been generated by the merchant POS relating to the transaction wherein the identifying data comprises identifiers of one or more of;

time stamp data of the transaction, data about items or services purchased in the transaction; and

random data generated by the merchant POS during the time of the transaction; and

retrieving, by the customer using the receipt routing app, the virtual receipt at the mobile device of use by the customer.

17. The system of claim 16, wherein the scan-able code comprises a plurality of different types of scan-able codes which include:

a quick response (QR) code, a matrix code, a 2-dimensional code, or a universal product code (UPC) code.

19. The system of claim 16, further comprising:

notifying by the computing platform, when the virtual receipt is sent to the app cloud storage, the receipt app of the customer that the virtual receipt for accessible to view by the mobile device of the customer.

20. The system of claim 16 wherein the app storage cloud is configured as a blockchain ledger for storing the virtual receipts.