METHODS AND SYSTEMS USING A COMPUTING PLATFORM FOR ROUTING VIRTUAL RECEIPTS TO CUSTOMERS WITH A SCAN-ABLE CODE GENERATED BY THE MERCHANT

• US 20190066079A1
• Filed: 08/31/2017
• Published: 02/28/2019
• Est. Priority Date: 08/31/2017
• Status: Abandoned Application

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: LIU, FAN, KUMAR, RAJEEV SHIMOGA
• Application Number:
  US15/692,399
• Publication Number:
  US 20190066079A1
• Time in Patent Office: Days
• CPC Class Codes: G06K 19/06037 multi-dimensional coding
• CPC Class Codes: G06Q 20/047 using payment protocols involving electronic receipts
• CPC Class Codes: G06Q 20/208 Input by product or record sensing, e.g. weighing or scanner processing
• CPC Class Codes: G06Q 20/209 Specified transaction journal output feature, e.g. printed receipt or voice output
• CPC Class Codes: G06Q 20/3221 Access to banking information through M-devices
• CPC Class Codes: G06Q 20/3274 using a pictured code, e.g. barcode or QR-code, being displayed on the M-device
• CPC Class Codes: G06Q 20/3276 using a pictured code, e.g. barcode or QR-code, being read by the M-device
• CPC Class Codes: G06Q 2220/00 Business processing using cryptography

Abstract

A method and system for routing receipts to customers by merchants using a computing platform which includes generating a scan-able code by a merchant point of sale (POS) device for capturing by a mobile device of a customer to receive a virtual receipt of the transaction, generating, by the merchant POS, identifying data for the customer by combining data from the scan-able code with identifying data generated by the merchant POS relating to the transaction wherein the identifying data includes identifiers of one or more of: time stamp data of the transaction, data about items or services purchased in the transaction; and random data generated by the merchant POS during the time of the transaction and sending, by the merchant POS using the computing platform, the identifying data to an app cloud storage wherein the app cloud storage is configured as a block chain ledger accessible by the customer.

Claims

1. A method for routing receipts to customers by a merchant using a computing platform, the method comprising:

generating a scan-able code in advance of a transaction by a merchant point of sale (POS) device for capturing by a mobile device of a customer when the merchant performs the transaction with the customer in order for the customer to receive a virtual receipt of the transaction wherein the scan-able code is associated with a particular merchant;

displaying, at the merchant POS device the scan-able code to the customer, for the customer to perform a capture of the scan-able code by using a receipt app of the mobile device of the customer connected to the computing platform when the merchant performs or has performed the transaction with the customer;

generating, by the merchant POS, identifying data for the customer by combining data from the scan-able code with identifying data generated by the merchant POS relating to the transaction wherein the identifying data comprises identifiers of one or more of;

time stamp data of the transaction, data about items or services purchased in the transaction; and

random data generated by the merchant POS during the time of the transaction and

sending, by the merchant POS using the computing platform, the identifying data to an app cloud storage with the virtual receipt of the transaction wherein the app cloud storage is configured as a block chain ledger to store the virtual receipt wherein the block chain ledger is a permanent ledger preventing changes to the virtual receipt accessible by the customer using identifying data to access the block chain ledger wherein the identifying data is composed of data which is extracted from a scan-able code captured by the customer as well as additional identifiers of identifying data generated by the receipt app of the customer which correlate to the identifiers generated by the merchant POS to enable access to the block chain ledger to receive the virtual receipt.

2. The method of claim 1, wherein the scan-able code comprises a plurality of different types of scan-able codes which include:

a quick response (QR) code, a matrix code, a 2-dimensional code, or a universal product code (UPC) code.

3. The method of claim 1, wherein the additional identifying data is generated independently by the receipt app of the customer and configured to enable access to the virtual receipt of the block chain ledger in accordance with the identifiers generated by the merchant POS.

4. The method of claim 1, further comprising:

notifying by the computing platform, when the virtual receipt is sent to the app cloud storage, the receipt app of the virtual receipt for access and to enable receipt of the virtual receipt by the mobile device of the customer.

5. The method of claim 4, further comprising:

responding, upon notifying, to a request to access the virtual receipt and subsequent request to receive the virtual receipt by the customer via the receipt app by sending the virtual receipt via the computing platform to the receipt app of the customer.

6. The method of claim 5, further comprising:

storing, at the mobile device or at a storage cloud associated with receipt app of the customer, the virtual receipt as requested by the receipt app of the customer.

7. The method of claim 1, further comprising:

configuring a block of the chain ledger to include an unique header comprising at least identifying information for linking prior and subsequent blocks and a body of identifiers from the merchant POS for correlating with additional identifiers of the customer and the virtual receipt for storage.

8. A computer program product tangibly embodied in a computer-readable storage device and comprising instructions configurable to be executed by a processor to perform a method for routing virtual receipts using an application platform, the method comprising:

generating a scan-able code in advance of a transaction by a merchant point of sale (POS) device for capturing by a mobile device of a customer when the merchant performs the transaction with the customer in order for the customer to receive a virtual receipt of the transaction wherein the scan-able code is associated with a particular merchant;

displaying, at the merchant POS device the scan-able code to the customer, for the customer to perform a capture of the scan-able code by using a receipt app of the mobile device of the customer connected to the computing platform when the merchant performs or has performed the transaction with the customer;

generating, by the merchant POS, identifying data for the customer by combining data from the scan-able code with identifying data generated by the merchant POS relating to the transaction wherein the identifying data comprises identifiers of one or more of;

time stamp data of the transaction, data about items or services purchased in the transaction; and

random data generated by the merchant POS during the time of the transaction and

sending, by the merchant POS using the computing platform, the identifying data to an app cloud storage with the virtual receipt of the transaction wherein the app cloud storage is configured as a block chain ledger to store the virtual receipt wherein the block chain ledger is a permanent ledger preventing changes to the virtual receipt accessible by the customer using identifying data to access the block chain ledger wherein the identifying data is composed of data which is extracted from a scan-able code captured by the customer as well as additional identifiers of identifying data generated by the receipt app of the customer which correlate to the identifiers generated by the merchant POS to enable access to the block chain ledger to receive the virtual receipt.

9. The method of claim 8, wherein the scan-able code comprises a plurality of different types of scan-able codes which include:

a quick response (QR) code, a matrix code, a 2-dimensional code, or a universal product code (UPC) code.

10. The method of claim 8, wherein the additional identifying data is generated independently by the receipt app of the customer and configured to enable access to the virtual receipt of the block chain ledger in accordance with the identifiers generated by the merchant POS.

11. The method of claim 10, further comprising:

notifying by the computing platform, when the virtual receipt is sent to the app cloud storage, the receipt app of the virtual receipt for access and to enable receipt of the virtual receipt by the mobile device of the customer.

12. The method of claim 11, further comprising:

responding, upon notifying, to a request to access the virtual receipt and subsequent request to receive the virtual receipt by the customer via the receipt app by sending the virtual receipt via the computing platform to the receipt app of the customer.

13. The method of claim 12, further comprising:

storing, at the mobile device or at a storage cloud associated with the receipt app of the customer, the virtual receipt for the customer.

14. The method of claim 8, further comprising:

configuring a block of the chain ledger to include an unique header comprising at least identifying information for linking prior and subsequent blocks and a body of identifiers from the merchant POS for correlating with additional identifiers of the customer and the virtual receipt for storage.

15. A system comprising:

at least one processor; and

at least one computer-readable storage device comprising instructions configurable to be executed by the at least one processor to perform a method for generating virtual receipts, the method comprising;

generating a scan-able code by a merchant point of sale (POS) device for capturing by a mobile device of a customer when the merchant performs the transaction with the customer in order for the customer to receive a virtual receipt of the transaction wherein the scan-able code is associated with a particular merchant;

displaying, at the merchant POS device the scan-able code to the customer, for the customer to perform a capture of the scan-able code by using a receipt app of the mobile device of the customer connected to the computing platform when the merchant performs or has performed the transaction with the customer;

generating, by the merchant POS, identifying data for the customer by combining data from the scan-able code with identifying data generated by the merchant POS relating to the transaction wherein the identifying data comprises identifiers of one or more of;

time stamp data of the transaction, data about items or services purchased in the transaction; and

random data generated by the merchant POS during the time of the transaction and

sending, by the merchant POS using the computing platform, the identifying data to an app cloud storage with the virtual receipt of the transaction wherein the app cloud storage is configured as a block chain ledger to store the virtual receipt wherein the block chain ledger is a permanent ledger preventing changes to the virtual receipt accessible by the customer using identifying data to access the block chain ledger wherein the identifying data is composed of data which is extracted from a scan-able code captured by the customer as well as additional identifiers of identifying data generated by the receipt app of the customer which correlate to the identifiers.

16. The system of claim 15, wherein the scan-able code comprises a plurality of different types of scan-able codes which include:

a quick response (QR) code, a matrix code, a 2-dimensional code, or a universal product code (UPC) code.

17. The system of claim 15, wherein the additional identifying data is generated independently by the receipt app of the customer and configured to enable access to the virtual receipt of the block chain ledger in accordance with the identifiers generated by the merchant POS.

18. The system of claim 15, further comprising:

notifying by the computing platform, when the virtual receipt is sent to the app cloud storage, the receipt app of the virtual receipt for access and to enable receipt of the virtual receipt by the mobile device of the customer.

19. The system of claim 18, further comprising:

notifying by the computing platform, when the virtual receipt is sent to the app cloud storage, the receipt app of the virtual receipt for access and to enable receipt of the virtual receipt by the mobile device of the customer when a confirmation is received by the customer.

20. The system of claim 18, further comprising:

responding, upon notifying, to a request to access the virtual receipt and subsequent request to receive the virtual receipt by the customer via the receipt app, by sending the virtual receipt via the computing platform to the receipt app of the customer.