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SYSTEM AND METHOD FOR PROCESSING AN AUTOMATED CALL BASED ON PREFERENCES AND CONDITIONS

  • US 20190158663A1
  • Filed: 01/02/2019
  • Published: 05/23/2019
  • Est. Priority Date: 02/28/2017
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • approving, by a network device comprising a processor, a call for connection to a user equipment, wherein the call has been identified as a robotic call directed to the user equipment;

    determining, by the network device, whether user preference data accessible via a network data store is applicable to the robotic call, wherein the user preference data is representative of a preference associated with a user identity,based on the user preference data and information received from a sensory device coupled to the user equipment, determining, by the network device, whether a condition exists that precludes acceptance of the robotic call, andin response to the condition being determined to exist, denying, by the network device, the robotic call.

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