Processing System Having A Machine Learning Engine For Providing A Selectable Item Availability Output

• US 20190310742A1
• Filed: 04/06/2018
• Published: 10/10/2019
• Est. Priority Date: 04/06/2018
• Status: Active Grant

• Current Assignee: Allstate Insurance Company (Allstate Corporation)
• Original Assignee: Allstate Insurance Company (Allstate Corporation)
• Inventors: Lopez, Salvador, Krieter, Dean, Narra, Vikram
• Granted Patent: US 11,199,943 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 3/04817 using icons graphical or visual programming using iconic symbols G06F8/34
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06N 20/00 Machine learning
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

Aspects of the disclosure relate to enhanced selectable item availability processing systems with improved content and configuration update capability and enhanced selectable item availability output determinations. A computing platform may receive a selectable item availability configuration output comprising a configuration update to the selectable item availability output and a selectable item availability content output comprising a content update to the selectable item availability output. Based on the selectable item availability configuration output and the selectable item availability content output, the computing platform may generate an updated selectable item availability output. The computing platform may receive a request to access the selectable item availability output. The computing platform may generate one or more commands to cause display of the updated selectable item availability output and may send, to a user device, the updated selectable item availability output along with the one or more commands.

Claims

1. A computing platform comprising:

at least one processor;

a communication interface communicatively coupled to the at least one processor; and

memory storing computer-readable instructions that, when executed by the at least one processor, cause the computing platform to;

establish, with a user device, a first wireless data connection;

receive, from the user device and via the first wireless data connection, a request to access a selectable item availability output;

generate one or more commands to cause display of the selectable item availability output;

send, to the user device and along with the one or more commands to cause display of the selectable item availability output, selectable item availability output information;

receive, from a content output control computing platform, a selectable item availability content output comprising a content update to the selectable item availability output;

generate, via machine learning algorithms and datasets and based on the selectable item availability content output, an updated selectable item availability output;

receive, from the user device and via the first wireless data connection, a second request to access the selectable item availability output;

generate one or more commands to cause display of the updated selectable item availability output; and

send, to the user device and along with the one or more commands to cause display of the selectable item availability output, the updated selectable item availability output.

2. The computing platform of claim 1, wherein the memory stores additional computer-readable instructions that, when executed by the at least one processor, further cause the computing platform to:

establish, with a switchboard output control computing platform, a second wireless data connection; and

establish, with the content output control computing platform, a third wireless data connection.

3. The computing platform of claim 2, wherein a selectable item availability configuration output is received via the second wireless data connection and wherein the selectable item availability content output is received via the third wireless data connection.

4. The computing platform of claim 3, wherein the selectable item availability configuration output comprises an update to at least one of an order of a question on one or more user interfaces comprising the selectable item availability output and a group identifier comprising an indication of a selection tool used to provide user input in response to the question.

5. The computing platform of claim 1, wherein the selectable item availability content output comprises an update to at least one of:

a video displayed by one or more user interfaces comprising the selectable item availability output, text displayed on the one or more user interfaces comprising the selectable item availability output, a language in which the text is displayed, and a product with which the text or the video is associated.

6. The computing platform of claim 3, wherein the selectable item availability configuration output and the selectable item availability content output are generated in response to user input received via a user interface displayed on a selectable item availability management computing platform.

7. (canceled)

8. (canceled)

9. A method comprising:

establishing, with a user device, a first wireless data connection;

receiving, from the user device and via the first wireless data connection, a request to access a selectable item availability output;

generating one or more commands to cause display of the selectable item availability output;

sending, to the user device and along with the one or more commands to cause display of the selectable item availability output, selectable item availability output information;

receiving, from a content output control computing platform, a selectable item availability content output comprising a content update to the selectable item availability output;

generating, via machine learning algorithms and datasets and based on the selectable item availability content output, an updated selectable item availability output;

receiving, from the user device and via the first wireless data connection, a second request to access the selectable item availability output;

generating one or more commands to cause display of the updated selectable item availability output; and

sending, to the user device and along with the one or more commands to cause display of the selectable item availability output, the updated selectable item availability output.

10. The method of claim 9, further comprising:

establishing, with a switchboard output control computing platform, a second wireless data connection;

receiving, via the second wireless data connection, a selectable item availability configuration output;

establishing, with the content output control computing platform, a third wireless data connection; and

receiving, via the third wireless data connection, the selectable item availability content output.

11. The method of claim 10, wherein the selectable item availability configuration output comprises an update to at least one of an order of a question on one or more user interfaces comprising the selectable item availability output and a group identifier comprising an indication of a selection tool used to provide user input in response to the question and wherein the selectable item availability content output comprises an update to at least one of:

a video displayed by one or more user interfaces comprising the selectable item availability output, text displayed on the one or more user interfaces comprising the selectable item availability output, a language in which the text is displayed, and a product with which the text or the video is associated.

12. The method of claim 10, wherein the selectable item availability configuration output and the selectable item availability content output are generated in response to user input received via a user interface displayed on a selectable item availability management computing platform.

13. (canceled)

14. (canceled)

15. A non-transitory computer readable medium storing computer executable instructions, which when executed by a processor, cause a computing device to perform steps comprising:

establishing, with a user device, a first wireless data connection;

receiving, from the user device and via the first wireless data connection, a request to access a selectable item availability output;

generating one or more commands to cause display of the selectable item availability output;

sending, to the user device and along with the one or more commands to cause display of the selectable item availability output, selectable item availability output information;

receiving, from a content output control computing platform, a selectable item availability content output comprising a content update to the selectable item availability output;

generating, via machine learning algorithms and datasets and based on the selectable item availability content output, an updated selectable item availability output;

receiving, from the user device and via the first wireless data connection, a second request to access the selectable item availability output;

generating one or more commands to cause display of the updated selectable item availability output; and

sending, to the user device and along with the one or more commands to cause display of the selectable item availability output, the updated selectable item availability output.

16. The non-transitory computer readable medium of claim 15, wherein the computing device is further configured to perform:

establishing, with a switchboard output control computing platform, a second wireless data connection;

receiving, via the second wireless data connection, a selectable item availability configuration output;

establishing, with the content output control computing platform, a third wireless data connection; and

receiving, via the third wireless data connection, the selectable item availability content output.

17. The non-transitory computer readable medium of claim 16, wherein the selectable item availability configuration output comprises an update to at least one of an order of a question on one or more user interfaces comprising the selectable item availability output and a group identifier comprising an indication of a selection tool used to provide user input in response to the question and wherein the selectable item availability content output comprises an update to at least one of:

a video displayed by one or more user interfaces comprising the selectable item availability output, text displayed on the one or more user interfaces comprising the selectable item availability output, a language in which the text is displayed, and a product with which the text or the video is associated.

18. The non-transitory computer readable medium of claim 16, wherein the selectable item availability configuration output and the selectable item availability content output are generated in response to user input received via a user interface displayed on a selectable item availability management computing platform.

19. (canceled)

20. (canceled)