AUTOMATED ASSISTANTS THAT ACCOMMODATE MULTIPLE AGE GROUPS AND/OR VOCABULARY LEVELS

• US 20190325864A1
• Filed: 04/16/2018
• Published: 10/24/2019
• Est. Priority Date: 04/16/2018
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google LLC (Alphabet Inc.)
• Inventors: Anders, Pedro Gonnet, Carbune, Victor, Keysers, Daniel, Deselaers, Thomas, Feuz, Sandro
• Granted Patent: US 10,573,298 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 16/90332 Natural language query formulation or dialogue systems
• CPC Class Codes: G06F 16/9035 Filtering based on additional data, e.g. user or group profiles
• CPC Class Codes: G06F 3/167 Audio in a user interface, e.g. using voice commands for navigating, audio feedback
• CPC Class Codes: G06F 40/35 Discourse or dialogue representation
• CPC Class Codes: G06F 40/56 Natural language generation
• CPC Class Codes: G10L 15/08 Speech classification or search
• CPC Class Codes: G10L 15/18 using natural language modelling
• CPC Class Codes: G10L 15/1815 Semantic context, e.g. disambiguation of the recognition hypotheses based on word meaning
• CPC Class Codes: G10L 15/19 Grammatical context, e.g. disambiguation of the recognition hypotheses based on word sequence rules
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 2015/223 Execution procedure of a spoken command
• CPC Class Codes: G10L 2015/227 of the speaker; Human-factor methodology

Abstract

Techniques are described herein for enabling an automated assistant to adjust its behavior depending on a detected age range and/or “vocabulary level” of a user who is engaging with the automated assistant. In various implementations, data indicative of a user'"'"'s utterance may be used to estimate one or more of the user'"'"'s age range and/or vocabulary level. The estimated age range/vocabulary level may be used to influence various aspects of a data processing pipeline employed by an automated assistant. In various implementations, aspects of the data processing pipeline that may be influenced by the user'"'"'s age range/vocabulary level may include one or more of automated assistant invocation, speech-to-text (“STT”) processing, intent matching, intent resolution (or fulfillment), natural language generation, and/or text-to-speech (“TTS”) processing. In some implementations, one or more tolerance thresholds associated with one or more of these aspects, such as grammatical tolerances, vocabularic tolerances, etc., may be adjusted.

Claims

1. A method implemented using one or more processors, comprising:

receiving, at one or more input components of one or more client devices, a vocal utterance from a user;

applying data indicative of the vocal utterance across a trained machine learning model to generate output;

determine, based on the output, that the user falls into a predetermined age group;

selecting, from a plurality of candidate query understanding models, a given query understanding model that is associated with the predetermined age group;

determining an intent of the user using the given query understanding model;

determining, based on the predetermined age group, that the intent of the user is resolvable;

resolving the user'"'"'s intent to generate responsive data; and

outputting, at one or more output components of one or more of the client devices, the responsive data.

2. The method of claim 1, wherein the plurality of candidate query understanding models include at least one candidate query understanding model with a grammatical tolerance that is different than a grammatical tolerance of the given query understanding model.

3. The method of claim 1, wherein the data indicative of the vocal utterance comprises an audio recording of an utterance by the user, and the machine learning model is trained to generate output indicative of an age of the user based on one or more phonemes contained in the audio recording.

4. The method of claim 1, further comprising selecting, from a plurality of candidate natural language generation models, a given natural language generation model that is associated with the predetermined age group, wherein the selected given natural language output model is used to generate the responsive data.

5. The method of claim 4, wherein the plurality of candidate natural language generation models include at least one candidate natural language generation model that uses a more complex vocabulary than a vocabulary used by the given natural language output model.

6. The method of claim 1, further comprising selecting, from a plurality of candidate voice synthesis models, a given voice synthesis model that is associated with the predetermined age group, wherein outputting the responsive data is performed using the given voice synthesis model.

7. The method of claim 1, wherein the given query understanding model is applied to perform speech-to-text processing of the vocal utterance.

8. The method of claim 1, wherein the given query understanding model is applied to perform natural language understanding of speech recognition output generated from the vocal utterance.

9. A method implemented using one or more processors, comprising:

receiving, at one or more input components of one or more client devices, a vocal utterance from a user;

applying data indicative of the vocal utterance across a trained machine learning model to generate output;

determine, based on the output, that the user falls into a given vocabulary level of a plurality of predetermined vocabulary levels;

selecting, from a plurality of candidate query understanding models, a given query understanding model that is associated with the given vocabulary level;

determining an intent of the user using the given query understanding model;

determining, based on the predetermined vocabulary level, that the intent of the user is resolvable;

resolving the user'"'"'s intent to generate responsive data; and

outputting, at one or more output components of one or more of the client devices, the responsive data.

10. The method of claim 9, wherein the plurality of candidate query understanding models include at least one candidate query understanding model with a grammatical tolerance that is different than a grammatical tolerance of the given query understanding model.

11. The method of claim 9, wherein the data indicative of the vocal utterance comprises an audio recording of an utterance by the user, and the machine learning model is trained to generate output indicative of a vocabulary level of the user based on one or more phonemes contained in the audio recording.

12. The method of claim 9, further comprising selecting, from a plurality of candidate natural language generation models, a given natural language generation model that is associated with the predetermined vocabulary level, wherein the selected given natural language output model is used to generate the responsive data.

13. The method of claim 12, wherein the plurality of candidate natural language generation models include at least one candidate natural language generation model that uses a more complex vocabulary than a vocabulary used by the given natural language output model.

14. The method of claim 9, further comprising selecting, from a plurality of candidate voice synthesis models, a given voice synthesis model that is associated with the predetermined vocabulary level, wherein outputting the responsive data is performed using the given voice synthesis model.

15. The method of claim 9, wherein the given query understanding model is applied to perform speech-to-text processing of the vocal utterance.

16. The method of claim 9, wherein the given query understanding model is applied to perform natural language understanding of speech recognition output generated from the vocal utterance.

17. A system comprising one or more processors and memory operably coupled with the one or more processors, wherein the memory stores instructions that, in response to execution of the instructions by one or more processors, cause the one or more processors to perform the following operations:

receiving, at one or more input components of one or more client devices, a vocal utterance from a user;

applying data indicative of the vocal utterance across a trained machine learning model to generate output;

determine, based on the output, that the user falls into a predetermined age group;

selecting, from a plurality of candidate query understanding models, a given query understanding model that is associated with the predetermined age group;

determining an intent of the user using the given query understanding model;

determining, based on the predetermined age group, that the intent of the user is resolvable;

resolving the user'"'"'s intent to generate responsive data; and

outputting, at one or more output components of one or more of the client devices, the responsive data.

18. The system of claim 17, wherein the plurality of candidate query understanding models include at least one candidate query understanding model with a grammatical tolerance that is different than a grammatical tolerance of the given query understanding model.

19. The system of claim 17, wherein the data indicative of the vocal utterance comprises an audio recording of an utterance by the user, and the machine learning model is trained to generate output indicative of an age of the user based on one or more phonemes contained in the audio recording.

20. The system of claim 17, further comprising instructions for selecting, from a plurality of candidate natural language generation models, a given natural language generation model that is associated with the predetermined age group, wherein the selected given natural language output model is used to generate the responsive data.