INTEGRATION OF TRANSACTION STATUS INDICATIONS

• US 20190333045A1
• Filed: 07/12/2019
• Published: 10/31/2019
• Est. Priority Date: 12/22/2016
• Status: Active Grant

• Current Assignee: Block, Inc. (f/k/a Square, Inc.)
• Original Assignee: Block, Inc. (f/k/a Square, Inc.)
• Inventors: Hafemann, Sean Michael
• Granted Patent: US 11,397,939 B2
• Time in Patent Office: Days
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 20/325 using wireless networks
• CPC Class Codes: G06Q 20/326 Payment applications installed on the mobile devices
• CPC Class Codes: G06Q 20/3278 RFID or NFC payments by means of M-devices
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G07G 1/0009 Details of the software in the checkout register, electronic cash register [ECR] or point of sale terminal [POS]
• CPC Class Codes: G08B 21/18 Status alarms G08B21/02 takes precedence
• CPC Class Codes: H04L 9/08 Key distribution or management, e.g. generation, sharing or updating, of cryptographic keys or passwords network architectures or network communication protocols for supporting key management in a packet data network H04L63/06
• CPC Class Codes: H04N 21/4227 Providing Remote input by a user located remotely from the client device, e.g. at work

Abstract

Facilitating transaction status indications for point-of-sale (POS) systems is described. A POS application stored on a POS terminal of a POS system may communicate with a payment reader device coupled to the POS terminal and a payment server application. The POS application may receive, from a customer device associated with a customer and via a short-range communication network, payment information for satisfying a cost of a transaction. The POS application may send the payment information to the payment server application to attempt to authorize the payment information for the cost of the transaction and may receive, from the payment server application, an indication of a status of the transaction. Responsive to receiving the indication of the status of the transaction, the payment reader device and the customer device may output respective aspects of a transaction status indication associated with the status of the transaction.

Claims

1-20. -20. (canceled)

21. A computer-implemented method comprising:

receiving, via a point-of-sale (POS) application associated with a POS system, payment information for satisfying a cost of a transaction between a customer and a merchant, the payment information received by a payment reader device associated with the POS system from a payment instrument associated with the customer;

determining a transaction status indication based at least in part on at least one of customer data associated with the customer, merchant data associated with the merchant, or transaction details associated with the transaction; and

sending instructions associated with the transaction status indication to cause the payment reader device to output a first portion of the transaction status indication and to cause a device associated with the customer to output a second portion of the transaction status indication.

22. The computer-implemented method as claim 21 recites, wherein the transaction status indication is associated with at least one of an audio signal or a visual signal.

23. The computer-implemented method as claim 21 recites, wherein sending the instructions associated with the transaction status indication comprises sending first instructions associated with at least the first portion of the transaction status indication to at least one of the POS application or the payment reader device to cause the payment reader device to output the first portion of the transaction status indication, and wherein the first instructions are associated with a first time interval, the lapse of which causes the payment reader device to output the first portion of the transaction status indication.

24. The computer-implemented method as claim 23 recites, further comprising causing the device associated with the customer to output a second portion of the transaction status indication, wherein the second portion of the transaction status indication is associated with second instructions and a second time interval, the lapse of which causes the device associated with the customer to output the second portion of the transaction status indication in a time-synchronized manner with the first portion of the transaction status indication.

25. The computer-implemented method as claim 24 recites, wherein the second instructions are either:

sent to the POS application with the first instructions, the POS application sending the second instructions to the device associated with the customer;

or

sent directly to the device associated with the customer.

26. The computer-implemented method as claim 21 recites, wherein determining the transaction status indication is further based at least in part on selecting the transaction status indication from a plurality of transaction status indications.

27. A system comprising:

one or more processors;

one or more non-transitory computer-readable media executable by the one or more processors to perform operations comprising;

receiving, via a point-of-sale (POS) application associated with a POS system, payment information for satisfying a cost of a transaction between a customer and a merchant, the payment information received by a payment reader device associated with the POS system from a payment instrument associated with the customer;

determining a transaction status indication based at least in part on at least one of customer data associated with the customer, merchant data associated with the merchant, or transaction details associated with the transaction; and

sending instructions associated with the transaction status indication to cause the payment reader device to output a first portion of the transaction status indication and to cause a device associated with the customer to output a second portion of the transaction status indication.

28. The system as claim 27 recites, wherein the first portion of the transaction status indication is associated with a first sound and the second portion of the transaction status indication is associated with a second sound, the first sound and the second sound are the same sound, and the first sound and the second sound are output at the same time or at different times.

29. The system as claim 27 recites, wherein the first portion of the transaction status indication is associated with a first sound and the second portion of the transaction status indication is associated with a second sound, the first sound and the second sound are different sounds, and the first sound and the second sound are output at the same time or at different times.

30. The system as claim 27 recites, wherein the transaction status indication is associated with a visual signal, wherein the first portion and the second portion, when integrated produce the visual signal.

31. The system as claim 27 recites, wherein sending the instructions associated with the transaction status indication comprises:

sending first instructions associated with at least the first portion of the transaction status indication to at least one of the POS application or the payment reader device to cause the payment reader device to output the first portion of the transaction status indication, and wherein the first instructions are associated with a first time interval, the lapse of which causes the payment reader device to output the first portion of the transaction status indication; and

causing the device associated with the customer to output a second portion of the transaction status indication, wherein the second portion of the transaction status indication is associated with second instructions and a second time interval, the lapse of which causes the device associated with the customer to output the second portion of the transaction status indication in a time-synchronized manner with the first portion of the transaction status indication.

32. One or more non-transitory computer-readable media executable by one or more processors to perform operations comprising:

receiving, via a point-of-sale (POS) application associated with a POS system, payment information for satisfying a cost of a transaction between a customer and a merchant, the payment information received by a payment reader device associated with the POS system from a payment instrument associated with the customer;

determining a transaction status indication based at least in part on at least one of customer data associated with the customer, merchant data associated with the merchant, or transaction details associated with the transaction; and

sending instructions associated with the transaction status indication to cause the payment reader device to output a first portion of the transaction status indication and to cause a device associated with the customer to output a second portion of the transaction status indication.

33. The one or more non-transitory computer-readable media as claim 32 recites, the operations further comprising:

determining an event associated with the transaction; and

determining the transaction status indication based at least in part on the event.

34. The one or more non-transitory computer-readable media as claim 32 recites, the operations further comprising:

determining, based at least in part on the transaction details, a location associated with the transaction; and

determining the transaction status indication based at least in part on the location.

35. The one or more non-transitory computer-readable media as claim 32 recites, the operations further comprising:

determining, based at least in part on the transaction details, a total spend associated with the transaction; and

determining the transaction status indication based at least in part on the total spend.

36. The one or more non-transitory computer-readable media as claim 32 recites, the operations further comprising:

determining, based at least in part on the transaction details, at least one item acquired via the transaction; and

determining the transaction status indication based at least in part on the at least one item.

37. The one or more non-transitory computer-readable media as claim 32 recites, the operations further comprising:

determining, based at least in part on the customer data, a status level associated with the customer; and

determining the transaction status indication based at least in part on the status level.

38. The one or more non-transitory computer-readable media as claim 32 recites, the operations further comprising:

determining, based at least in part on the transaction details, at least one of an identity of the merchant or a category associated with the merchant; and

determining the transaction status indication based at least in part on the at least one of the identity of the merchant or the category of the merchant.

39. The one or more non-transitory computer-readable media as claim 32 recites, wherein sending the instructions associated with the transaction status indication comprises:

sending first instructions associated with at least the first portion of the transaction status indication to at least one of the POS application or the payment reader device to cause the payment reader device to output the first portion of the transaction status indication, and wherein the first instructions are associated with a first time interval, the lapse of which causes the payment reader device to output the first portion of the transaction status indication; and

causing the device associated with the customer to output a second portion of the transaction status indication, wherein the second portion of the transaction status indication is associated with second instructions and a second time interval, the lapse of which causes the device associated with the customer to output the second portion of the transaction status indication in a time-synchronized manner with the first portion of the transaction status indication.

40. The one or more non-transitory computer-readable media as claim 32 recites, wherein the transaction status indication is associated with at least one of an audio signal or a visual signal output as a result of the first portion of the transaction status indication and the second portion of the transaction status indication being integrated via time synchronization.