ELEVATOR SERVICE REQUEST USING USER DEVICE WITH FILTERED DESTINATION FLOOR SELECTION

• US 20200130997A1
• Filed: 06/27/2019
• Published: 04/30/2020
• Est. Priority Date: 10/26/2018
• Status: Active Application

• Current Assignee: Otis Elevator Company (Otis Worldwide Corp.)
• Original Assignee: Otis Elevator Company (Otis Worldwide Corp.)
• Inventors: Simcik, Paul A.
• Application Number:
  US16/455,019
• Publication Number:
  US 20200130997A1
• Time in Patent Office: Days
• CPC Class Codes: B66B 1/2408 where the allocation of a call to an elevator car is of importance, i.e. by means of a supervisory or group controller
• CPC Class Codes: B66B 1/468 Call registering systems
• CPC Class Codes: B66B 2201/20 Details of the evaluation method for the allocation of a call to an elevator car
• CPC Class Codes: B66B 2201/4615 Wherein the destination is registered before boarding
• CPC Class Codes: B66B 2201/4653 wherein the call is registered using portable devices
• CPC Class Codes: B66B 2201/4676 for checking authorization of the passengers
• CPC Class Codes: B66B 3/00 Applications of devices for indicating or signalling operating conditions of elevators

Abstract

Methods and systems for providing and selecting multiple elevator assignments in a destination dispatching system. The method includes obtaining and presenting a primary elevator car assignment associated with a destination request, obtaining and presenting a secondary potential elevator car assignment associated with the destination request, and receiving information associated with a user selection related to at least one of the primary elevator car assignment and secondary potential elevator car assignment. The method also includes requesting, by the user device, a modification of the primary elevator car assignment if the information associated with a user selection indicates a modification is desired by the user; otherwise, continuing with the primary elevator car assignment.

Claims

1. A method for providing and selecting multiple elevator assignments in a building having an elevator system with a destination dispatching system, the method comprising:

obtaining and presenting, by a user device, a primary elevator car assignment associated with a destination request;

obtaining and presenting, by a user device, a secondary potential elevator car assignment associated with the destination request;

receiving, by a user device, information associated with a user selection related to at least one of the primary elevator car assignment and secondary potential elevator car assignment; and

requesting, by the user device, a modification of the primary elevator car assignment if the information associated with a user selection indicates a modification is desired by the user;

otherwise, continuing with the primary elevator car assignment.

2. The method of claim 1, wherein the primary elevator car assignment is the first, most optimal, elevator car assignment by the destination dispatching system.

3. The method of claim 1, wherein the user device includes a graphical object associated with the primary elevator car assignment and a graphical object associated with the secondary potential elevator car assignment.

4. The method of claim 3, wherein the receiving information includes a selection of at least one of the graphical object associated with primary elevator car assignment, the graphical object associated with the secondary potential elevator car assignment, and a user action.

5. The method of claim 4, wherein the user action includes at least one of the user entering the elevator car associated with the primary elevator car assignment and the user entering the elevator car associated with the secondary potential elevator car assignment.

6. The method of claim 5, wherein the receiving further includes at least one of:

detecting a presence of the user device in at least one of the elevator car associated with the primary elevator car assignment and the user device entering the elevator car associated with the secondary potential elevator car assignment, the detecting based on communicating from the user device to at least one of the elevator car associated with the primary elevator car assignment and the elevator car associated with the secondary potential elevator car assignment; and

communicating to the user device in at least one of the elevator car associated with the primary elevator car assignment and the user device entering the elevator car associated with the secondary potential elevator car assignment, the communicating associated with indicating to the user device that the user has entered the at least one of the elevator car associated with the primary elevator car assignment and the elevator car associated with the secondary potential elevator car assignment.

7. The method of claim 1, wherein the requesting a modification includes communicating by the user device a request to modify the primary elevator car assignment to an elevator controller.

8. The method of claim 1, wherein:

presenting, by a user device, a primary elevator car assignment includes displaying a graphical object associated with the primary elevator car assignment; and

presenting, by a user device, a secondary potential elevator car assignment includes displaying a graphical object associated with the second elevator car assignment; and

presenting, by a user device, a revised primary elevator car assignment associated with the requesting includes displaying a graphical object associated with the revised primary elevator car assignment.

9. The method of claim 8, wherein the displaying the graphical object associated with the primary elevator car assignment includes at least one of a displaying the graphical icon as at least one of larger, bolder, highlighted, in a different color, and flashing when compared to the graphical icon associated with the secondary potential elevator car assignment.

10. The method of claim 8, wherein the displaying the graphical object associated with the revised primary elevator car assignment includes at least one of a displaying the graphical icon as at least one of larger, bolder, highlighted, in a different color, and flashing when compared to the graphical icon associated with the secondary potential elevator car assignment.

11. The method of claim 8, wherein the displaying the graphical object associated with the secondary potential elevator car assignment includes at least one of a displaying the graphical icon as at least one of smaller, lighter, shadowed, in a different color, and changing when compared to the graphical icon associated with the primary elevator car assignment.

12. The method of claim 11, wherein the changing includes at least one of changing size, changing shape, changing boldness, changing color.

13. The method of claim 11, wherein the changing is based on the favorability of the secondary potential elevator car assignment to the user.

14. The method of claim 13, wherein the favorability to the user is based at least in part on arrival time of the elevator car associated with the secondary potential elevator car assignment.

15. The method of claim 13, obtaining and presenting, by a user device, a revised primary elevator car assignment associated with the requesting.

16. A user device for making elevator service requests, the user device comprising:

at least one processor;

a display; and

memory having instructions stored thereon that, when executed by the at least one processor, cause the user device to;

obtain and present a primary elevator car assignment associated with a destination request;

obtain and present a secondary potential elevator car assignment associated with the destination request;

receive information associated with a user selection related to at least one of the primary elevator car assignment and secondary potential elevator car assignment; and

request a modification of the primary elevator car assignment if the information associated with a user selection indicates a modification is desired by the user;

otherwise, continuing with the primary elevator car assignment.

17. The user device of claim 16, wherein the primary elevator car assignment is the first, most optimal, elevator car assignment by the destination dispatching system.

18. The user device of claim 16, wherein the user device includes a screen with a graphical object associated with the primary elevator car assignment and a graphical object associated with the secondary potential elevator car assignment.

19. The user device of claim 16, wherein the receiving information includes a selection of at least one of the graphical object associated with primary elevator car assignment, the graphical object associated with the secondary potential elevator car assignment, and a user action.

20. The user device of claim 19, wherein the user action includes at least one of the user entering the elevator car associated with the primary elevator car assignment and the user entering the elevator car associated with the secondary potential elevator car assignment.