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COMMUNICATION ROBOT AND CONTROL PROGRAM OF COMMUNICATION ROBOT

  • US 20200133239A1
  • Filed: 10/22/2019
  • Published: 04/30/2020
  • Est. Priority Date: 10/24/2018
  • Status: Active Grant
First Claim
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1. A communication robot comprising:

  • an operation part; and

    a communication arbitration unit configured to exhibit one of a robot mode for autonomously operating the operation part by applying a first operational criterion and an avatar mode for operating the operation part based on an operation instruction sent from a remote operator by applying a second operational criterion to arbitrate communication with a service user, whereinthe communication arbitration unit operates, when it is intended to exhibit the avatar mode in accordance with an operation request from the remote operator, the operation part in the robot mode and asks the service user whether to allow the mode to be switched to the avatar mode.

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