TRANSACTION-BASED EVENT TRACKING MECHANISM

• US 20200133815A1
• Filed: 10/31/2018
• Published: 04/30/2020
• Est. Priority Date: 10/31/2018
• Status: Active Application

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Gaonkar, Kedar K., Pazhyannur, Rajesh, Nukala, Aruna
• Granted Patent: US 10,846,192 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 2201/87 Monitoring of transactions
• CPC Class Codes: H04L 43/04 Processing captured monitoring data, e.g. for logfile generation
• CPC Class Codes: H04L 43/06 Generation of reports
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements

Abstract

A request is received from a client device to connect to a wireless network associated with a cloud computing device. A first notification is received to indicate that a first client transaction has started. Using a first timer, a first timestamp associated with a start time of the first client transaction is identified. A first data frame having the first client transaction and the first timestamp is generated. A second notification indicating that the first client transaction has completed is received. Using the first timer, a second timestamp associated with an end time of the first client transaction is identified. Using the second timestamp, the first data frame is updated using the second timestamp. The first data frame is sent to the cloud computing device.

Claims

1. A computer-implemented method, comprising:

by a computing device, receiving, from a client device, a request to connect to a wireless network associated with a cloud computing device;

by the computing device, receiving a first notification indicating that a first client transaction has started;

by the computing device, using a first timer, identifying a first timestamp associated with a start time of the first client transaction;

by the computing device, generating a first data frame having the first client transaction and the first timestamp;

by the computing device, receiving a second notification indicating that the first client transaction has completed;

by the computing device, using the first timer, identifying a second timestamp associated with an end time of the first client transaction;

by the computing device, updating the first data frame using the second timestamp; and

by the computing device, sending the first data frame to the cloud computing device.

2. The computer-implemented method of claim 1, wherein the first client transaction comprises any of a wireless networking access point association request, an authentication request, a roaming request or a Dynamic Host Configuration Protocol (DHCP) request.

3. The computer-implemented method of claim 1, wherein the computing device is an edge computing device.

4. The computer-implemented method of claim 1, further comprising:

determining, by the computing device, a client state associated with the first client transaction based on the start time and the end time of the first client transaction, the client state indicating a status of the first client transaction.

5. The computer-implemented method of claim 1, after sending the first data frame to the cloud computing device, further comprising:

by the computing device, receiving a third notification indicating a second client transaction which is different from the first client transaction has started, wherein the second client transaction is subsequent to the first client transaction in a series of transactions;

by the computing device, using a second timer different from the first timer, identifying a third timestamp associated with a start time of the second client transaction; and

by the computing device, generating a second data frame having the second client transaction and the third timestamp.

6. The computer-implemented method of claim 5, further comprising:

by the computing device, determining that the second timer has expired;

upon determining that the second timer has expired, receiving a fourth notification indicating that the second client transaction has failed;

by the computing device, using the second timer, identifying a fourth timestamp associated with a failed time of the second client transaction;

by the computing device, updating the second data frame using the fourth timestamp; and

by the computing device, sending the second data frame to the cloud computing device.

7. The computer-implemented method of claim 6, wherein sending the second data frame to the cloud computing device is performed after sending the first data frame.

8. The computer-implemented method of claim 6, further comprising:

determining, by the computing device, a client state associated with the second client transaction based on the start time and the end time of the second client transaction; and

diagnosing a failure type associated with the second client transaction based on the client state of the second client transaction.

9. One or more non-transitory computer-readable storage media storing instructions that, when executed by one or more processors, perform a method comprising:

receiving, from a client device, a request to connect to a wireless network associated with a cloud computing device;

receiving a first notification indicating that a first client transaction has started;

using a first timer, identifying a first timestamp associated with a start time of the first client transaction;

generating a first data frame having the first client transaction and the first timestamp;

receiving a second notification indicating that the first client transaction has completed;

using the first timer, identifying a second timestamp associated with an end time of the first client transaction;

updating the first data frame using the second timestamp; and

sending the first data frame to the cloud computing device.

10. The one or more non-transitory computer-readable storage media of claim 9, wherein the first client transaction comprises any of a wireless networking access point association request, an authentication request, a roaming request or a Dynamic Host Configuration Protocol (DHCP) request.

11. The one or more non-transitory computer-readable storage media of claim 9, wherein the request is received at an edge computing device.

12. The one or more non-transitory computer-readable storage media of claim 9, when executed, the method further comprising:

determining a client state associated with the first client transaction based on the start time and the end time of the first client transaction, the client state indicating a status of the first client transaction.

13. The one or more non-transitory computer-readable storage media of claim 9, when executed, the method further comprising:

receiving a third notification indicating a second client transaction different from the first client transaction has started, wherein the second client transaction is subsequent to the first client transaction in a series of transactions;

using a second timer different from the first timer, identifying a third timestamp associated with a start time of the second client transaction; and

generating a second data frame having the second client transaction and the third timestamp.

14. The one or more non-transitory computer-readable storage media of claim 13, when executed, the method further comprising:

determining that the second timer has expired;

upon determining that the second timer has expired, receiving a fourth notification indicating that the second client transaction has failed;

using the second timer, identifying a fourth timestamp associated with a failed time of the second client transaction;

updating the second data frame using the fourth timestamp; and

sending the second data frame to the cloud computing device.

15. The one or more non-transitory computer-readable storage media of claim 14, wherein sending the second data frame to the cloud computing device is performed after sending the first data frame.

16. The one or more non-transitory computer-readable storage media of claim 14, when executed, the method further comprising:

determining a client state associated with the second client transaction based on the start time and the end time of the second client transaction; and

diagnosing a failure type associated with the second client transaction based on the client state of the second client transaction.

17. A system comprising:

a processor; and

a memory storing instructions that, when executed by the processor, cause the processor to;

receive, from a client device, a request to connect to a wireless network associated with a cloud computing device;

receive a first notification indicating that a first client transaction has started;

using a first timer, identify a first timestamp associated with a start time of the first client transaction;

generate a first data frame having the first client transaction and the first timestamp;

receive a second notification indicating that the first client transaction has completed;

using the first timer, identify a second timestamp associated with an end time of the first client transaction;

update the first data frame using the second timestamp; and

send the first data frame to the cloud computing device.

18. The system of claim 17, wherein the first client transaction comprises any of a wireless networking access point association request, an authentication request, a roaming request or a Dynamic Host Configuration Protocol (DHCP) request.

19. The system of claim 17, wherein the request is received at an edge computing device.

20. The system of claim 17, when executed, further cause the processor to determine, a client state associated with the first client transaction based on the start time and the end time of the first client transaction, the client state indicating a status of the first client transaction.