SYSTEM AND METHOD FOR PREDICTING MEETING SUBJECTS, LOGISTICS, AND RESOURCES

• US 20200134572A1
• Filed: 12/26/2019
• Published: 04/30/2020
• Est. Priority Date: 03/19/2010
• Status: Active Application

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: Dhara, Krishna Kishore, Krishnaswamy, Venkatesh, Shim, Eunsoo, Wu, Xiaotao, Weitzel, Scott
• Application Number:
  US16/727,383
• Publication Number:
  US 20200134572A1
• Time in Patent Office: Days
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: H04L 12/1818 Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
• CPC Class Codes: H04L 47/70 Admission control; Resource allocation
• CPC Class Codes: H04L 47/83 based on usage prediction
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04M 2203/5036 using conference for collection of feedback
• CPC Class Codes: H04M 3/565 relating to time schedule aspects

Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.

Claims

1. A method comprising:

identifying, by a processor, a series of previous communication events among a plurality of human participants, the series of previous communication events being associated with a common resource used in each one of the series of previous communication events;

receiving, by the processor, a request to create an invitation for a future communication event, the request comprising the common resource, and wherein the invitation comprises a temporal identifier of when the future communication event will occur; and

upon an occurrence of the temporal identifier, causing by the processor, each of a plurality of communication devices, associated with the plurality of human participants, to be connected via a network to conduct the future communication event thereon.

2. The method of claim 1, wherein the processor further performs:

adding the plurality of human participants to the invitation; and

causing the invitation to be transmitted to each of the plurality of communication devices prior to the occurrence.

3. The method of claim 1, wherein the processor causes each of the plurality of communication devices to be connected future communication, further comprises, causing a session initiation protocol (SIP) INVITE message to be sent on a data channel to each of the plurality of communication devices.

4. The method of claim 3, wherein the processor causes each of the plurality of communication devices to automatically reply to the SIP INVITE message with a SIP OK message.

5. The method of claim 1, wherein the future communication event is at least one of a conference call, a video conference, or a virtual meeting.

6. The method of claim 1, wherein the common resource comprises at least one of a common participant, a common subject matter, a common day of a week, a common time, or a common duration.

7. The method of claim 1, wherein the common resource comprises a partial amount of information identifying a partial resource.

8. The method of claim 1, further comprising populating a resource field of the invitation with an identifier of the common resource.

9. The method of claim 1, further comprising:

predicting a subject matter of the future communication event based on a commonly shared subject matter of the series of previous communication events to yield a predicted subject matter; and

setting a subject attribute of the invitation with the predicted subject matter.

10. The method of claim 1, further comprising:

determining a logistic attribute of the future communication event based on commonly shared logistics of the series of previous communication events to yield predicted logistics; and

setting the logistic attribute of the invitation with the predicted logistics.

11. A system comprising:

a processor; and

a computer-readable medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising;

identifying a series of previous communication events among a plurality of human participants, the series of previous communication events being associated with a common resource used in each one of the series of previous communication events;

receiving a request to create an invitation for a future communication event, the request comprising the common resource, and wherein the invitation comprises a temporal identifier of when the future communication will occur;

upon the occurrence of the temporal identifier, causing each of a plurality of communication devices, associated with the plurality of human participants, to be connected via a network to conduct the future communication event thereon.

12. The system of claim 11, wherein the processor further executes additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

adding the plurality of human participants to the invitation; and

causing the invitation to be transmitted to each of the plurality of communication devices prior to the occurrence.

13. The system of claim 11, wherein the future communication event is at least one of a conference call, a video conference, or a virtual meeting.

14. The system of claim 11, wherein the common resource comprises at least one of a common participant, a common subject matter, a common day of a week, a common time, or a common duration.

15. The system of claim 11, wherein the processor further executes additional instructions which, when executed by the processor, cause the processor to perform further operations comprising populating a resource field of the invitation with an identifier of the common resource.

16. The system of claim 11, the processor further executes additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

predicting a subject matter of the future communication event based on a commonly shared subject matter of the series of previous communication events to yield a predicted subject matter; and

setting a subject matter attribute of the invitation with the predicted subject matter.

20. The device of claim 16, wherein the computer-readable storage medium stores additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

determining a logistic attribute of the future communication event based on commonly shared logistics of the series of previous communication events to yield predicted logistics; and

setting the logistic attribute of the invitation with the predicted logistics.

17. A device comprising:

a processor; and

a computer-readable storage medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising;

identifying a series of previous communication events among a plurality of human participants, the series of previous communication events being associated with a common resource used in each one of the series of previous communication events;

receiving a request to create an invitation for a future communication event, the request comprising the common resource, and wherein the invitation comprises a temporal identifier of when the future communication will occur;

upon the occurrence of the temporal identifier, causing each of a plurality of communication devices, associated with the plurality of human participants, to be connected via a network to conduct the future communication event thereon.

18. The device of claim 17, wherein the processor further executes additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

adding the plurality of human participants to the invitation; and

causing the invitation to be transmitted to each of the plurality of communication devices prior to the occurrence.

19. The device of claim 17, wherein the processor causes the each of the plurality of communication devices to be connected future communication, further comprises, causing a session initiation protocol (SIP) INVITE message to be sent on a data channel to each of the plurality of communication devices and wherein the processor further causes the each of the plurality of communication devices to automatically reply to the SIP INVITE message with a SIP OK message.