COLLAPSIBLE AND DEPLOYABLE INTERACTIVE STRUCTURE AND SYSTEM OF USE

• US 20200134951A1
• Filed: 12/30/2019
• Published: 04/30/2020
• Est. Priority Date: 08/23/2018
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Cameron, Jennifer A., Cannizzo, Maria, Christopherson, Colin, Cooper, Kevin Albert, Hill, Rosemary, Hillary, Holly Trucco, Smith, Brian Joseph
• Granted Patent: US 10,922,911 B2
• Time in Patent Office: Days
• CPC Class Codes: E04B 1/34315 characterised by separable parts
• CPC Class Codes: G07C 2209/64 using a proximity sensor
• CPC Class Codes: G07C 9/00174 Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys mechanical locks with electric permutation E05B49/00; arrangements for sensing or reading record carriers G06K7/00; electronic switching H03K17/00
• CPC Class Codes: G07C 9/00563 using personal physical data of the operator, e.g. finger prints, retinal images, voicepatterns
• CPC Class Codes: G07C 9/00896 specially adapted for particular uses
• CPC Class Codes: G07C 9/00944 Details of construction or manufacture
• CPC Class Codes: G07C 9/22 in combination with an identity check of the pass holder
• CPC Class Codes: G07C 9/32 in combination with an identity check

Abstract

Embodiments of the present invention provide a system for the use of a collapsible and deployable interactive structure. An interactive structure that is collapsible and deployable is provided in an outdoor or interior location. The interactive structure includes at least a door with a locking mechanism, an interior display, and a physical presence sensor, and may include ceiling tiles made of melt-away material, external displays, and an external bench that houses electrical components. Communication with a user is initiated, and information about the user is obtained for authentication and identification purposes. The user is authenticated, thereby unlocking the door to allow the user to enter the interactive structure. Once the user is inside, the interior display is activated to allow an underlying system to communicate with the user to determine a desired action for with the user. The interior display and underlying system facilitate the performance of the desired action.

Claims

1. A system for use of a collapsible and deployable interactive structure, the system comprising:

an interactive structure that is collapsible and deployable, wherein the interactive structure comprises at least a door with a locking mechanism, an interior display, and a physical presence sensor;

a memory device; and

a processing device operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to;

initiate communication with a user;

authenticate the user based on the communication with the user;

unlock the locking mechanism of the door in response to authenticating the user;

receive an indication from the physical presence sensor that the user is inside the interactive structure;

cause the interior display to communicate with the user to determine a desired action associated with the user, wherein the desired action performed by the interior display comprises a predicted desired action, and wherein determining the desired action comprises;

determining a purpose of the user for engaging with the interactive structure; and

predicting a desired action for the user based on the purpose of the user for engaging with the interactive structure; and

perform the predicted desired action associated with the user and display information associated with the predicted desired action to the user.

2. The system of claim 1, wherein initiating the communication with the user comprises:

receiving a user input, via a touch screen of an external display of the interactive structure, of a request to enter the interactive structure;

prompting, via the external display of the interactive structure, the user to provide authentication credentials of the user;

receiving the authentication credentials of the user; and

in response to receiving the authentication credentials of the user, unlocking the locking mechanism of the door.

3. The system of claim 1, wherein initiating the communication with the user comprises receiving user information, including authentication credentials of the user, from a mobile computing device of a specialist that has communicated with the user.

4. The system of claim 1, wherein:

initiating communication with the user comprises receiving authentication credentials of the user via an access device associated with the door of the interactive structure; and

authenticating the user based on the communication with the user comprises confirming that the received authentication credentials of the user matches information associated with the user stored in an authentication database.

5. The system of claim 1, wherein the processing device is further configured to execute computer-readable program code to determine an identity of the user based on identification information provided by the user.

6. The system of claim 1, wherein processing device is further configured to execute computer-readable program code to:

collect available user information and user account information necessary to perform the predicted desired action;

request, via the interior display, confirmation from the user to perform the predicted desired action;

request, via the interior display, additional information necessary to perform the predicted desired action from the user;

receive user input, via the interior display or a mobile computing device of the user, comprising the additional information necessary to perform the predicted desired action from the user; and

in response to receiving the user input comprising the additional information necessary to perform the predicted desired action, perform the predicted desired action and display information associated with the action to the user.

7. The system of claim 1, wherein the interactive structure further comprises at least one of the following components:

side panels, window panels, screen obfuscation film attached to at least a portion of the window panels, support struts, an external bench housing electronic components associated with one or more devices of the interactive structure, ceiling baffling, ceiling tiles comprising material configured to melt away in response to being exposed to water, a local cellular network hot-spot configured to connect one or more devices associated with the interactive structure, a customer camera, a security camera, a door access device, and one or more external displays.

8. A computer program product for the use of a collapsible and deployable interactive structure, the computer program product comprising at least one non-transitory computer readable medium comprising computer readable instructions, the instructions comprising instructions for:

initiating communication with a user, wherein the communication with the user is associated with an introduction to an interactive structure that is collapsible and deployable, wherein the interactive structure comprises at least a door with a locking mechanism, an interior display, and a physical presence sensor;

authenticating the user based on the communication with the user;

unlocking the locking mechanism of the door in response to authenticating the user;

receiving an indication from the physical presence sensor that the user is inside the interactive structure;

causing the interior display to communicate with the user to determine a desired action associated with the user, wherein the desired action performed by the interior display comprises a predicted desired action, and wherein determining the desired action comprises;

determining a purpose of the user for engaging with the interactive structure; and

predicting a desired action for the user based on the purpose of the user for engaging with the interactive structure; and

performing the predicted desired action associated with the user and display information associated with the predicted desired action to the user.

9. The computer program product of claim 8, wherein initiating the communication with the user comprises:

receiving a user input, via a touch screen of an external display of the interactive structure, of a request to enter the interactive structure;

prompting, via the external display of the interactive structure, the user to provide authentication credentials of the user;

receiving the authentication credentials of the user; and

in response to receiving the authentication credentials of the user, unlocking the locking mechanism of the door.

10. The computer program product of claim 8, wherein initiating the communication with the user comprises receiving user information, including authentication credentials of the user, from a mobile computing device of a specialist that has communicated with the user.

11. The computer program product of claim 8, wherein:

initiating communication with the user comprises receiving authentication credentials of the user via an access device associated with the door of the interactive structure; and

authenticating the user based on the communication with the user comprises confirming that the received authentication credentials of the user matches information associated with the user stored in an authentication database.

12. The computer program product of claim 8, wherein the computer readable instructions further comprise instructions for determining an identity of the user based on identification information provided by the user.

13. The computer program product of claim 8, wherein the computer readable instructions further comprise instructions for:

collecting available user information and user account information necessary to perform the predicted desired action;

requesting, via the interior display, confirmation from the user to perform the predicted desired action;

requesting, via the interior display, additional information necessary to perform the predicted desired action from the user;

receiving user input, via the interior display or a mobile computing device of the user, comprising the additional information necessary to perform the predicted desired action from the user; and

in response to receiving the user input comprising the additional information necessary to perform the predicted desired action, performing the predicted desired action and display information associated with the action to the user.

14. The computer program product of claim 8, wherein the interactive structure further comprises at least one of the following components:

side panels, window panels, screen obfuscation film attached to at least a portion of the window panels, support struts, an external bench housing electronic components associated with one or more devices of the interactive structure, ceiling baffling, ceiling tiles comprising material configured to melt away in response to being exposed to water, a local cellular network hot-spot configured to connect one or more devices associated with the interactive structure, a customer camera, a security camera, a door access device, and one or more external displays.

15. A computer implemented method for the use of a collapsible and deployable interactive structure, said computer implemented method comprising:

providing a computing system comprising a computer processing device and a non-transitory computer readable medium, where the computer readable medium comprises configured computer program instruction code, such that when said instruction code is operated by said computer processing device, said computer processing device performs the following operations;

initiating communication with a user, wherein the communication with the user is associated with an introduction to an interactive structure that is collapsible and deployable, wherein the interactive structure comprises at least a door with a locking mechanism, an interior display, and a physical presence sensor;

authenticating the user based on the communication with the user;

unlocking the locking mechanism of the door in response to authenticating the user;

receiving an indication from the physical presence sensor that the user is inside the interactive structure;

causing the interior display to communicate with the user to determine a desired action associated with the user, wherein the desired action performed by the interior display comprises a predicted desired action, and wherein determining the desired action comprises;

determining a purpose of the user for engaging with the interactive structure; and

predicting a desired action for the user based on the purpose of the user for engaging with the interactive structure; and

performing the predicted desired action associated with the user and display information associated with the predicted desired action to the user.

16. The computer implemented method of claim 15, wherein initiating the communication with the user comprises:

receiving a user input, via a touch screen of an external display of the interactive structure, of a request to enter the interactive structure;

prompting, via the external display of the interactive structure, the user to provide authentication credentials of the user;

receiving the authentication credentials of the user; and

in response to receiving the authentication credentials of the user, unlocking the locking mechanism of the door.

17. The computer implemented method of claim 15, wherein initiating the communication with the user comprises receiving user information, including authentication credentials of the user, from a mobile computing device of a specialist that has communicated with the user.

18. The computer implemented method of claim 15, wherein:

initiating communication with the user comprises receiving authentication credentials of the user via an access device associated with the door of the interactive structure; and

authenticating the user based on the communication with the user comprises confirming that the received authentication credentials of the user matches information associated with the user stored in an authentication database.

19. The computer implemented method of claim 15, wherein the computer implemented method further comprises:

collecting available user information and user account information necessary to perform the predicted desired action;

requesting, via the interior display, confirmation from the user to perform the predicted desired action;

requesting, via the interior display, additional information necessary to perform the predicted desired action from the user;

receiving user input, via the interior display or a mobile computing device of the user, comprising the additional information necessary to perform the predicted desired action from the user; and

in response to receiving the user input comprising the additional information necessary to perform the predicted desired action, performing the predicted desired action and display information associated with the action to the user.

20. The computer implemented method of claim 15, wherein the interactive structure further comprises at least one of the following components:

side panels, window panels, screen obfuscation film attached to at least a portion of the window panels, support struts, an external bench housing electronic components associated with one or more devices of the interactive structure, ceiling baffling, ceiling tiles comprising material configured to melt away in response to being exposed to water, a local cellular network hot-spot configured to connect one or more devices associated with the interactive structure, a customer camera, a security camera, a door access device, and one or more external displays.