MULTI-CONTACT HEALTHCARE INFORMATION COLLECTION SYSTEM

• US 20200135341A1
• Filed: 10/30/2019
• Published: 04/30/2020
• Est. Priority Date: 10/30/2018
• Status: Active Application

• Current Assignee: Preferred Provider Holdco LLC
• Original Assignee: Preferred Provider Holdco LLC
• Inventors: Morehead, Brad
• Application Number:
  US16/669,183
• Publication Number:
  US 20200135341A1
• Time in Patent Office: Days
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

A method and apparatus receive an identifier and determining, from the identifier, a particular patient and a related party. The method and apparatus further determine a contact method for the related party and sending, to the related party via the contact method, a request for healthcare information for the particular patient. The method and apparatus even further comprise receiving the requested healthcare information from the related party.

Claims

1. A method, comprising:

receiving an identifier;

determining, from the identifier, a particular patient and a related party;

determining a contact method for the related party;

sending, to the related party via the contact method, a request for healthcare information for the particular patient; and

receiving the requested healthcare information from the related party.

2. The method according to claim 1, wherein the healthcare information includes at least one of patient consents, Power of Attorney (PoA), primary care physician referral, health/medical records, patient payment information, and preferred pharmacy information.

3. The method according to claim 2, wherein the patient payment information includes payor(s) for a particular patient and billing information.

4. The method according to claim 3, wherein the billing information includes an insurance company, insurance contact information, insurance enrollee identification number, and insurance group number.

5. The method according to claim 1, wherein the identifier is a unique identifier including at least one of a name, an address, and a social security number.

6. The method according to claim 1, further comprising resolving any problems with the received identifier.

7. The method according to claim 1, wherein the related party is at least one of a parent, guardian, and spouse.

8. The method according to claim 1, wherein the contact method includes at least one of text, fax, audio, voice recognition, digital input, email, and voice call.

9. The method according to claim 1, further comprising receiving, by the related party, an invitation to a secure group chat session over the contact method.

10. The method according to claim 9, wherein the secure group chat session is a virtual chat room.

11. The method according to claim 1, further comprising resolving any problems with the received identifier if the inputted identifier does not match a known patient.

12. The method according to claim 1, further comprising varying the contact method depending on at least one of a time and date.

13. The method according to claim 1, further comprising:

identifying a preferred contact method that resulted in receiving the requested healthcare information; and

recording the preferred contact method for a particular patient.

14. The method according to claim 1, wherein the contact method is one of a plurality of successful contact methods that result in receiving the requested healthcare information, the method further comprising at least one of choosing a preferred contact method from the plurality of successful contact methods and ranking the plurality of successful contact methods.

15. An apparatus, comprising:

a processor to receive an identifier, determine, from the identifier, a particular patient and a related party, and determining a contact method for the related party; and

a network interface to send, to the related party via the contact method, a request for healthcare information for the particular patient, and receive the requested healthcare information from the related party.

16. The apparatus according to claim 15, wherein the healthcare information includes at least one of patient consents, Power of Attorney (PoA), primary care physician referral, health/medical records, patient payment information, and preferred pharmacy information.

17. The apparatus according to claim 16, wherein the patient payment information includes payor(s) for a particular patient and billing information.

18. The apparatus according to claim 17, wherein the billing information includes an insurance company, insurance contact information, insurance enrollee identification number, and insurance group number.

19. The apparatus according to claim 15, wherein the identifier is a unique identifier including at least one of a name, an address, and a social security number.

20. The apparatus according to claim 15, wherein the related party is at least one of a parent, guardian, and spouse.

21. The apparatus according to claim 15, wherein the contact method includes at least one of text, fax, audio, voice recognition, digital input, email, and voice call.

22. The apparatus according to claim 15, wherein the network interface further transmits, to the related party, an invitation to a secure group chat session over the contact method.

23. The apparatus according to claim 22, wherein the secure group chat session is a virtual chat room.