CAPTURING AND REPLAYING APPLICATION SESSIONS USING RESOURCE FILES

• US 20200137196A1
• Filed: 12/26/2019
• Published: 04/30/2020
• Est. Priority Date: 10/15/2012
• Status: Active Grant

• Current Assignee: Acoustic, L.P.
• Original Assignee: Acoustic, L.P.
• Inventors: Damale, Shridhar
• Granted Patent: US 11,588,922 B2
• Time in Patent Office: Days
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/75 Indicating network or usage conditions on the user display

Abstract

A capture and replay system identifies images displayed during an application session. A parser may generate Hypertext Markup Language (HTML) code from an application resource file or from the JSON post made by the application. A replay engine may use the HTML code to recreate at least some of the screens displayed during the application session. The capture and replay system may dynamically identify images that are not reproduced from the resources database and request an agent/(s) to asynchronously upload the image files associated with the images. The replay engine may use the uploaded image files to replay the application session. The capture and replay system may capture application sessions more efficiently by reproducing images from the resource file instead of capturing the images during the original application session and by dynamically requesting image files for the images were are not previously reproduced from the resource file. Once an image file is uploaded to server, it does not need to be requested again from any other agent.

Claims

1-25. -25. (canceled)

26. A method for replaying an application session, comprising:

receiving client events captured from the application session;

reproducing image data for the application session from a resource file without requiring capture of the image data during the application session; and

combining at least some of the client events with the image data to replay the application session.

27. The method of claim 26, comprising reproducing image data for the application session from a resource file comprising code configured to generate an executable application for conducting the application session.

28. The method of claim 26, wherein at least some of the client events are associated with screen view changes.

29. The method of claim 26, wherein the method comprises receiving the client events from a mobile device.

30. The method of claim 26, wherein the method comprises receiving the client events from a tablet computer, a notebook computer or a smartphone.

31. The method of claim 26, wherein the method comprises receiving the client events from a computer.

32. The method of claim 26, wherein the application session comprises a web session.

33. The method of claim 26, wherein the replay of the application session comprises displaying user inputs.

34. The method of claim 26, wherein the replay of the application session comprises displaying user inputs alongside images from the application session.

35. The method of claim 26, wherein the replay of the application session comprises displaying user inputs comprising user selections.

36. The method of claim 26, wherein the replay of the application session comprises displaying user inputs comprising user-entered text or data.

37. The method of claim 26, wherein the replay of the application session comprises displaying user inputs comprising a user-entered password.

38. The method of claim 26, wherein the replay of the application session comprises displaying user inputs comprising user clicks.

39. The method of claim 26, wherein the replay of the application session comprises displaying user inputs comprising user-entered keyboard entries.

40. The method of claim 26, further comprising:

receiving an image identifier for an image associated with the application session, wherein the image identifier is received from an agent;

searching a database for an image file associated with the image identifier;

sending a request to the agent when the image file is not identified in the database;

receiving the image file from the agent in response to the request; and

combining the image file with the client events and the image data for replaying the application session.

41. The method of claim 26, further comprising:

identifying the client events associated with screen view changes;

identifying Hypertext Markup Language (HTML) generated from the resource file and associated with the screen view changes; and

reproducing some of the image data based on the HTML.

42. The method of claim 26, further comprising:

identifying the client events associated with an image change;

searching for the image data from the resource file associated with the image change;

generating the image change using the image data from the resource file associated with the image change; and

generating the image change from the client events when the image data from the resource file is not associated with the image change.

43. The method of claim 26, further comprising:

identifying the client events identifying a webpage displayed during the application session;

identifying the image data from the resource file associated with the webpage;

identifying the client events containing user inputs associated with the webpage;

rendering the webpage using the image data from the resource file; and

applying the user inputs to the webpage.

44. A computer program product for replaying an application session, the computer program product comprising a computer readable storage medium having program code embodied wherewith, the program code readable/executable by a computer to perform a method comprising:

receiving, by the computer, client events captured from an application session, wherein each of the client events is associated with a screen view change;

reproducing, by the computer, image data for the application session from a resource file without requiring capture of the image data during the application session; and

combining, by the computer, at least some of the client events with the image data for replaying the application session.

45. The computer program product of claim 44, wherein the resource file comprises Extensible Markup Language (XML) code used in combination with application code to generate the executable application.

46. The computer program product of claim 44, wherein the method comprises receiving, by the computer, the client events from a mobile device.

47. A system for replaying an application session, comprising:

A memory configured to store image data for an application session; and

a processing device configured to;

receive client events captured from an application session;

reproduce the image data for the application session from a resource file without requiring capture of the image data during the application session; and

combine at least some of the client events with the image data to replay the application session.

48. The system of claim 47, wherein the processing device is configured to receive the client events from a mobile device.