Controlled work flow system

• US 4,503,499 A
• Filed: 09/14/1982
• Issued: 03/05/1985
• Est. Priority Date: 09/14/1982
• Status: Expired due to Term

• Current Assignee: Contel Federal Systems Incorporated (Verizon Communications Inc.)
• Original Assignee: Eaton Corp. (Wisconsin) (Eaton Corporation PLC.)
• Inventors: Bailin, Sidney C., Mason, Gary R., McKie, Robert A., Macropol, James L., Speaker, Kenneth W.
• Primary Examiner(s): NOT, DEFINED
• Application Number:
  US06/419,216
• Time in Patent Office: 903 Days
• Field of Search: 364/200 MS File, 364/900 MS File, 364/300, 364/401, 364/402
• US Class Current: 718/101
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

In a system for controlling the flow of paper work of a multiplicity of documents by a multiplicity of individuals, the documents are stored electronically in the memory of a central data processor and are electronically transmitted to remote processors to be displayed by display devices of terminals connected to the remote processors when the paper work tasks are performed. Schedules of tasks are stored in the memory of the central data processor, each schedule comprising a plurality of data packets and each data packet containing the identification of a document, the task to be performed on the document, the individual who is to perform the task, whether the task has been completed, whether the task must await the completion of a preceding task identified in the data packet in the schedule and, if so, which preceding data packets have tasks which must be first completed. The central data processor processes the data in the data packets of the schedules and transmits the data packets to the remote data processors when the data packets do not await the completion of an uncompleted task of a preceding data packet. When an individual indicates he wishes to perform a task in a packet which has been transmitted to a data processor, the document of the task will be electronically transmitted from the central data processor memory to the remote data processor and be displayed on the cathode ray tube display device of a terminal connected to the remote processor. The individual will then be able to perform his assigned task on the displayed document. When he has completed his task, the document is electronically transmitted back to the memory of the central data processor and an indication is stored in the corresponding data packet of the stored schedules that the task of the data packet has been completed.

Claims

1. A computer system for improving the efficiency in carrying out a project involving the creation or modification of the multiplicity of documents by a multiplicity of individuals comprising:

storage means to electronically store a schedule of a multiplicity of work events comprising a stored packet of data for each work event, each of said packets identifying (1) a document, (2) a task to be performed with respect to said document selected from a set of tasks including creation of the document and modification of an existing document, (3) the individual who is assigned the task to be performed on the document, (4) an indication of whether the work event corresponding to the packet is completed, and (5) whether or not the commencement of the work event corresponding to the packet must await the completion of a preceding work event in said schedule;

document storage means to electronically store existing documents identified in said stored packets of said schedule;

keyboard means to generate input signals representing data,

display means to display data transmitted to said display means;

data control means (1) operable to process the data in said packets and cause said display means to display the identification of uncompleted work events in said schedule which do not await the completion of preceding uncompleted work events (2) responsive to input signals received from said keyboard means for selecting one of the work events identified by said display means to cause the document of the selected work event as stored in said document storage means to be displayed by said display means, and (3) responsive to input signals received from said keyboard means to modify or create the document of the selected work event and to store the document as modified or created in said document storage means.

2. A computer system as recited in claim 1, wherein said data control means is responsive to input signals from said keyboard means selecting a work event in said schedule and indicating that the work event is completed, to store an indication in the packet corresponding to the selected work event that the selected work event is completed.

3. A computer system as recited in claim 1, wherein said keyboard means and said display means comprises a plurality of data terminals each having a keyboard for generating signals representing data and a display device for displaying data transmitted to said terminal, said data control means operating in response to signals received from a keyboard of one of said terminals selecting one of said work events to cause the display device of said terminal to display the document of the selected work event.

4. A computer system as recited in claim 1, including a current work storage means for each of the individuals assigned a task in said schedule and operable to store packets of data transmitted thereto by said data control means, said data control means transmitting copies of packets in said schedule which do not await completion of an uncompleted preceeding work event in said schedule to the current work storage means of the individual assigned the task of such work event, said data control means responding to input signals from said keyboard means identifying one of said individuals and indicating a request for a list of work events ready to be worked on causing said display means to display the identification of each of the work events corresponding to the packets in the current work storage means of the individual identified by the input signals from said keyboard means.

5. A computer system as recited in claim 4, wherein said data control means stores the current time in each data packet in said schedule when said data control means transmits a copy of such data packet to the current work storage means of the individual assigned the task of such work event, said computer system including further storage means to store data from said packets, said data control means being responsive to input signals from said keyboard indicating a request for status information on said project to store in said further storage means data from at least one packet of said schedule selected in accordance with the times stored in said packets.

6. A system for facilitating the carrying out of a project involving the performance of multiple tasks to be performed by a multiplicity of persons wherein some of said tasks must await completion of other of said tasks, said system comprising:

information storage means storing a schedule of work events comprising a packet of data for each work event, each stored packet including;

(1) the identification of the task to be performed;

(2) the identification of the person responsible for performing the task; and

(3) whether the work event corresponding to the packet must await the completion of a preceeding work event in said schedule; and

(4) an indication of whether the work event has been completed;

display means to display information in human readable form;

data control means operable to process the data in the stored packets of said schedule to determine which work events in said schedule do not await the completion of a preceeding uncompleted work event in said schedule and cause said display means to display the identification of the work events which have been determined not to await the completion of a preceeding uncompleted work event in said schedule.

7. A system as recited in claim 6, further comprising current work storage means for each of the individuals assigned a task in said work schedule operable to store packets of data transmitted thereto, said data control means transmitting each packet of data of said schedule corresponding to a work event determined as not awaiting completion of a preceeding uncompleted work event in said schedule to the current work storage means of the individual assigned the task of said work event, said display means including keyboard means associated therewith, said data control means responsive to input signals received from said keyboard means identifying an individual assigned a task in said schedule to cause said display means to display the identification of the work events corresponding to packets stored in the current work storage means of the individual identified by the signals received from said keyboard means.

8. A system as recited in claim 6, further comprising keyboard means for generating input signals representing data, said data control means being responsive to input signals received from said keyboard means selecting a work event in said schedule and indicating that the work event in said schedule is complete to store an indication in the packet corresponding to such work event in said schedule indicating that such work event is complete.

9. A system as recited in claim 6, wherein keyboard means is associated with said display means, wherein said computer system includes further storage means for storing data from said packets and wherein said data control means is responsive to signals received from said keyboard means indicating a request for a status report on said work schedule to process the data in the packets of said schedule and store data from selected packets of said schedule in said further storage means.

10. A computer system for improving the efficiency of office procedure in carrying out a project involving the performance of a multiplicity of tasks by a multiplicity of individuals wherein the commencements of some of the tasks of the project have to await completion of other preceding tasks of the project comprising:

a first data processing means having information storage means for storing a schedule of work events, comprising a stored packet of data for each work event, each stored packet including;

(1) the identification of the task to be performed;

(2) the identification of the person to perform the task;

(3) an indication of whether the work event corresponding to the packet is completed; and

(4) an indication of whether the commencement of the work event corresponding to the packet must await the completion of a preceeding work event in said schedule;

second data processing means;

transmission means interconnecting said second data processing means with said first data processing means for the transmission of data between said first data processing means and said second data processing means;

said first data processing means having data control means to process the data in the packets of said schedule and transmit over said transmission means to said second data processing means a copy of the packets in said schedule corresponding to work events which do not await the completion of an uncompleted preceding work event in said schedule;

said second data processing means having information storage means to store the packets transmitted thereto from said first data processing means over said transmission menas, display means connected to said second data processing means to display data in human readable form, said second data processing means including data control means operable to cause said display means to display the identification of the work events corresponding to packets stored in said information storage means of said second data processing means.

11. A computer system as recited in claim 10, wherein said second data processing means comprises a plurality of data processors, each having information storage means to store packets transmitted thereto from said first data processing means over said transmission means, said display means comprising at least one display device connected to each of said second data processors to display data in human readable form, each of said data processors having data control means operable to cause the display device connected thereto to display the identification of the work events corresponding to packets of data stored in the information storage means of such data processor.

12. A computer system as recited in claim 10, further comprising keyboard means connected to said second data processing means to generate input signals to said second data processing means, and wherein said data control means of said second data processing means operates to cause said display means to display the identification of selected work events corresponding to packets stored in the information storage means of said second data processing means in response to input signals received from said keyboard means.

13. A computer system as recited in claim 12, wherein said information storage means in said second data processing means includes a separate packet storage means for each individual assigned a task in said schedule of work events, the packets stored in the information storage means of said second data processing means each being stored in the packet storage means corresponding to the individual who is assigned the task of the work event corresponding to such packet, said data control means of said second data processing means operating in response to input signals received from said keyboard means including signals identifying an individual assigned a task in said schedule to cause said display means to display the identification of the work events corresponding to packets stored in the packet storage means of such individual.

14. A computer system as recited in claim 12, wherein the data control means of said second data processing means is responsive to input signals from said keyboard identifying one of the work events corresponding to a packet in the information storage means of said second data processing means and indicating that the work event corresponding to such data packet has been completed to remove such data packet from the information storage means of said second data processing means and to transmit a message to said first data processing means indicating that the work event identified by the input signals from said keyboard means has been completed, the data control means of said first data processing means being responsive to a message received from said second data processing means indicating that a work event has been completed to store an indication in the packet of said schedule corresponding to such work event indicating that the work event has been completed.

15. A system for facilitating the carrying out of a project involving the performance of multiple tasks to be performed by a multiplicity of individuals, said system comprising:

a central data processor including information storage means to store a schedule of work events comprising a stored packet of data for each work event stored in said schedule, each packet including (1) the identification of one of said tasks, (2) the identification of the person responsible for performing the task, (3) an indication of whether the work event corresponding to the packet has been completed, and (4) whether the commencement of the work event corresponding to the packet must await the completion of a preceeding work event in said schedule,

a plurality of second data processors,

data transmission means connecting said second data processors to said central data processor to transmit data between said second data processors and said central data processor,

said central data processor including data control means for proceessing the data in the stored packets of said schedule to determine which of said work events of said schedule do not await the completion of an uncompleted preceeeding work event in said schedule and to transmit the packets corresponding to work events determined not to await completion of an uncompleted preceding work event to said second data processors, each of said second data processors including information storage means to store the packets transmitted thereto by the data control means of said central data processor, a display means connected to each of said second data processors to display data transmitted thereto by the corresponding second data processor, each of said second data processors including data control means operable thereto by the corresponding second data processor, each of said second data processors including data control means operable to cause the display means connected thereto to display the identification of the work events corresponding to the packets stored in the information storage means of such second processor.

16. A method of operating a computer system to coordinate the creation and modification of a multiplicity of related documents, said computer system having a central processing unit and memory means to store data comprising:

(1) establishing in said memory means a schedule of work events, each work event being represented in said memory means by a stored packet of data identifying a document, a task to be performed with respect to said document selected from a set of tasks including creation and modification of said document, the individual who is assigned the task of the work event, and whether or not the work event must await completion of a preceding work event, and whether or not the work event has been completed;

(2) maintaining a file of the existing documents identified in said packets electronically stored in said memory means;

(3) initially setting the indication in each packet to indicate that the work event of such packet has not been completed,

(4) changing the indication in each packet to indicate that such work event has been completed when the task of such work event has been completed,

(5) displaying the documents of said work events to the respective individuals assigned the tasks of work events with the document for each packet which contains an indication that the corresponding work event must await the completion of a preceding work event being displayed to the individual assigned the task of such work event only after the indication in the packet corresponding to the preceding work event has been changed to indicate that such preceding work event has been completed,

(6) carrying out the tasks identified in the packets of the work events on the documents identified in the packets of the work events when the documents are displayed at the terminals, and

(7) after the completion of each work event electronically storing any document of such work event modified or created by the task of such work event in said file of existing documents.