Method of reducing customer transaction time in an automatic teller machine by parallel processing of sequence events

• US 4,621,326 A
• Filed: 03/14/1984
• Issued: 11/04/1986
• Est. Priority Date: 03/14/1984
• Status: Expired due to Term

• Current Assignee: Diebold Incorporated (Diebold Nixdorf, Incorporated)
• Original Assignee: Docutel/Olivetti Corp. (Telecom Italia S.p.A.)
• Inventors: Rawlins, Joan E.
• Primary Examiner(s): Smith, Jerry
• Assistant Examiner(s): Hayes, Gail
• Application Number:
  US06/589,533
• Time in Patent Office: 965 Days
• Field of Search: 364/408, 235/379, 235/380, 340/825.34
• US Class Current: 705/43
• CPC Class Codes: G06Q 20/1085 involving automatic teller machines [ATMs]
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 20/4012 Verifying personal identification numbers [PIN]
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/201 Accessories of ATMs
• CPC Class Codes: G07F 19/211 Software architecture within ATMs or in relation to the ATM network

Abstract

A method is provided for reducing customer transaction time in an automated teller machine (ATM) having various peripheral devices associated therewith. Each peripheral device associated with the ATM; e.g., a card handler mechanism, a printer mechanism, one or more cash dispense mechanisms, and a depository mechanism, include a dedicated processor and memory for controlling the operation of the peripheral device connected thereto. The ATM also includes a peripheral control unit connected to the various subsystem controllers and to an ATM control unit for receiving generated transaction sequence event messages and in response thereto concurrently processing the messages to initiate simultaneous real-time operation of the various peripheral devices. For example, the concurrent processing of transaction sequence event messages allows completion of the card read activity, entry of a customer PIN and printing of the customer receipt header to take place simultaneously. This parallel activity of the peripheral devices reduces the elapsed time for a customer to complete an ATM transaction.

Claims

1. A method for completing a customer initiated transaction in an automated teller machine (ATM) having various peripheral devices associated therewith, comprising the steps of:

(a) defining a transaction sequence table describing transaction sequence events;

(b) separating said transaction sequence events into command/request events and response/status events, each of said command/request events having a corresponding response/status event;

(c) ordering said transaction sequence events in said transaction sequence table such that a plurality of command/request events precede their corresponding response/status events;

(d) initiating a first command/request event in said table for commanding/requesting the operation of a first peripheral device associated with said ATM; and

(e) simultaneously repeating step (d) for additional peripheral devices associated with said ATM to initiate simultaneous real-time operation of said various peripheral devices.

2. The method for completing a customer transaction as described in claim 1 further including the steps of:

(f) initiating a first response/status event uniquely associated with said first command/request event initiated in step (d); and

(g) repeating step (f) for each response/status event initiated in steps (d)-(e).

3. The method for completing a customer transaction as described in claim 1 wherein said plurality of first command/request events include reading card data, printing customer receipt header data and requesting customer PIN.

4. The method for completing a customer transaction as described in claim 2 further including the step of:

(h) requesting initiation of a customer transaction following validation of a customer PIN.

5. The method for completing a customer transaction as described in claim 4 further including the step of:

(i) repeating steps (d)-(g) to complete said transaction.