Electronic audio communications systems network

• US 4,640,991 A
• Filed: 09/29/1982
• Issued: 02/03/1987
• Est. Priority Date: 11/26/1979
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: VMX, Inc. (Innospec Incorporated)
• Inventors: Matthews, Gordon H., Fannin, Michael L., Tansil, Thomas B.
• Primary Examiner(s): Brown, Thomas W.
• Application Number:
  US06/427,640
• Time in Patent Office: 1,588 Days
• Field of Search: 179/18 B, 179/18 D, 179/18 DA, 179/18 AD, 179/5 P, 179/6.02, 179/6.17, 179/6.18, 179/6.09, 179/6.03, 179/6.01, 360/32, 360/12, 364/513.5, 364/513, 381/36, 381/51, 370/60, 370/61, 370/62
• US Class Current: 379/88.26
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2203/2083 Confirmation by serviced party
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53316 Messaging centre selected by message originator
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems
• CPC Class Codes: H04M 3/53341 Message reply
• CPC Class Codes: H04M 3/5335 Message type or catagory, e.g. priority, indication
• CPC Class Codes: H04M 3/53375 Message broadcasting
• CPC Class Codes: H04M 7/009 in systems involving PBX or KTS networks

Abstract

An advanced electronic telecommunications system is provided for the deposit, storage and delivery of audio messages to both user and non-users with limited access provided to the non-user under the control of the user. A Voice Message System (10) interconnects multiple private exchanges (12) of a subscriber with a central telephone office (22). Individual subscriber users may access the Voice Message System (10) through ON NET telephones (18) or OFF Net telephones (24). Selected non-users may be allowed access through the OFF NET telephones (24), the scope of the access of the selected non-users is determined by a subscriber user. The Voice Message System (10) includes an administrative subsystem (60), call processor subsystem (62) and a data storage subsystem (64). The Voice Message System (10) enables the user to deposit a message in data storage subsystem (64) for automatic delivery to other addresses connected to the system. Individual systems (42) can be linked in a network (40) by either a digital data link (48) or a public telephone network (51). The Voice Message System (10) also enables a user to access the system to determine if any messages have been in data storage subsystem (64) for him. Prerecorded instructional messages are deposited in the data storage subsystem (64) for instructing a user or a selected non-user on their progress in using the system.

Claims

1. An electronic communication network enabling communication between remote locations of a user'"'"'s network telephone facility comprising:

a plurality of remotely disposed electronic communications systems coupled to telephone facilities associated with a user'"'"'s network telephone facility, each of said electronic communications systems having;

means for enabling access to said systems in response to signals transmitted from the user'"'"'s telephone facility;

message storage means for storing digital representations of audio messages transmitted from the user'"'"'s telephone facility, the user'"'"'s telephone facility coupled to said electronic communication network;

route storage means for storing digital representations of route data transmitted from the user'"'"'s telephone facility that is coupled to said electronic communication network and associated with the audio messages transmitted from the user'"'"'s telephone facility, the route data indicating an intended recipient of the audio messages;

means for accessing stored digital representations of audio messages for a selected recipient in response to said route data;

reproducing means for reproducing each of the audio messages from the stored digital representations accessed by said accessing means to provide reproduced audio messages;

first converting means for accessing and converting the stored digital representations of said route data associated with said reproduced audio messages generated by said reproducing means to analog tone digit signals such that each of said reproduced audio messages has associated therewith said analog tone digit signals representing associated route data;

analog transmitting means for transmitting said reproduced audio messages and associated tone digit signals generated by said reproducing means and said first converting means to another of said communications systems;

analog receiving means for receiving reproduced audio messages and associated tone digit signals transmitted to said communications system from another one of said communications systems;

second converting means for converting tone digit signals received by said analog receiving means to digital representations of route data, said audio message storage means storing digital representations of said received reproduced audio messages and associated digital representations of route data;

means for transmitting reproduced audio messages from said reproducing means to a telephone facility of a recipient indicated as the intended recipient by the associated tone digit signals converted by said second converting means; and

an analog transmission link for interconnecting said analog transmitting and receiving means of said communications systems.

2. The communication network of claim 1 wherein said analog receiving means includes means for generating an acknowledging signal in response to receiving tone digit signals from another one of said communications systems, said received tone digit signals generated by said first converting means in said another one of said communications systems and representing route data of an intended recipient, said acknowledging signal transmitted to said other communications system by said analog transmitting means.

3. The communication network of claim 2 wherein said analog receiving means includes means for receiving said acknowledging signal and sequentially transmitting, in response to said analog receiving means receiving said acknowledging signal, the reproduced audio messages associated with said previously transmitted tone digit signals in response to receiving said acknowledging signal.

4. An electronic communication network enabling communication between remote locations of a user'"'"'s network telephone facility comprising;

a plurality of remotely disposed electronic communications systems coupled to telephone facilities associated with a user'"'"'s network telephone facility, each of said electronic communications systems having;

means for enabling access to each of said systems in response to signals transmitted from the user'"'"'s telephone facility;

message storage means for storing digital representations of audio messages transmitted from the user'"'"'s telephone facility, the user'"'"'s telephone facility coupled to said electronic communication network;

means for storing digital representations of route data transmitted from the user'"'"'s telephone facility coupled to said electronic communication network and associated with the audio messages transmitted from the user'"'"'s telephone facility, the route data indicating an intended recipient of the audio messages;

means for accessing stored digital representations of audio messages for a selected recipient in response to said route data;

reproducing means for reproducing the audio messages from the stored digital representations accessed by said accessing means to provide reproduced audio messages;

digital transmitting means for transmitting stored digital representations of route data from said electronic communications system to a selected other one of said communications systems;

analog transmitting means for transmitting reproduced audio messages from said reproducing means that are associated with the route data transmitted by said digital transmitting means from said electronic communications system to said selected other communications system;

digital receiving means for receiving digital representations of route data transmitted to said electronic communications system from another one of said communications systems;

analog receiving means for receiving reproduced audio messages associated with route data received by said digital transmitting means from the other one of said communications systems, said message storage means storing digital representations of said reproduced audio messages received by said analog receiving means and said associated digital representations of said route data received by said digital receiving means; and

means for transmitting reproduced audio messages from said reproducing means to a telephone facility of a recipient indicated as the selected recipient by the route data associated with said reproduced audio messages;

a digital data link interconnecting all of said electronic communications systems for carrying digital information from said digital transmitting means in one of said electronic communications systems to said digital receiving means in another of said communications systems and

an analog transmission link for interconnecting said analog transmitting and receiving means in said communications systems.

5. The communication network of claim 4 wherein said digital transmitting means includes means for generating an acknowledging signal for transmission to another one of said electronic communications systems in response to said digital receiving means receiving digital representations of route data from said other one of said communications systems over said digital data link.

6. The communication network of claim 5 wherein said digital receiving means includes means for receiving said acknowledging signal and sequentially dispersing from said analog transmitting means the reproduced audio messages in response to said acknowledging signal.

7. An electronic communication network enabling communication between remote locations of a user'"'"'s network telephone facility for storing and forwarding audio messages, comprising:

a plurality of remotely disposed electronic communications systems coupled to telephone facilities associated with a user'"'"'s network telephone facility, each of said electronic communications systems having;

means responsive to signals from the telephone facility of a user-originator for enabling access to each of said systems;

means for receiving analog data including audio message data and associated data from the user-originator'"'"'s telephone facility;

means for discriminating said analog data into the audio message data and associated data, the associated data including route data indicating an intended recipient of the associated audio message data and identifying data indicating the user-originator of the associated audio message data;

means for storing digital representations of the audio message data discriminated by said means for discriminating;

means for storing digital representations of said associated data discriminated by said discriminating means;

means for accessing stored digital representations of audio messages for a selected recipient in response to said associated data;

reproducing means for reproducing audio message data from stored digital representations of the audio message data accessed by said accessing means to provide reproduced audio message data,

converting means for accessing and converting digital representations of the associated data associated with the reproduced audio message data from said reproducing means to analog representations;

analog transmitting means for transmitting analog representations of the associated data and associated reproduced audio message data generated by said reproducing and converting means from said communications system to a selected other of said communications systems;

analog receiving means for receiving analog representations of associated data and associated reproduced audio message data generated by said reproducing and converting means of another one of said communications systems and transmitted thereby;

means for transmitting reproduced audio message data to a telephone facility of a recipient indicated as a select recipient by the associated data associated with the reproduced analog data; and

an analog transmission link connected between said communications systems for communicating analog information from said analog transmitting means in ones of said communications systems to said analog receiving means in others of said communications systems.

8. The communication network for storing and forwarding audio messages of claim 7 wherein said analog receiving means includes means for generating an acknowledging signal in response to receiving analog representations of associated data from another one of said communications systems, said acknowledging signal transmitted to said another communications system by said analog transmitting means.

9. An electronic communication network enabling communication between remote locations of a user'"'"'s network telephone facility for storing and forwarding audio messages, comprising:

a plurality of remotely disposed electronic communications systems coupled to telephone facilities associated with a user'"'"'s network telephone facility, each of said electronic communications systems having;

means responsive to signals from the telephone facility of a user-originator for enabling access to each of said systems;

means for receiving analog data including audio message data and associated data from the user-originator'"'"'s telephone facility;

means for discriminating said analog data into the audio message data and associated data, the associated data comprised of route data indicating an intended recipient of the associated audio message data and identifying data indicating a user-originator of the associated audio message data;

means for storing digital representations of the audio message data discriminated by said means for discriminating;

means for storing digital representations of said associated data discriminated by said discriminating means;

means for accessing stored digital representations of audio messages for a selected recipient in response to said associated route data;

reproducing means for reproducing the audio message data from stored digital representations of the audio message data;

digital transmitting means for transmitting stored digital representations of the associated data to a selected other one of said communications systems;

analog transmitting means for transmitting reproduced audio message data from said reproducing means and associated with said associated data transmitted by said transmitting means to said other one of said communications systems;

means for synchronizing said digital and analog transmitting means when both digital representations of the associated data and reproduced audio message data are transmitted together;

digital receiving means for receiving digital representations of associated data transmitted to said communications system by another one of said communications systems;

analog receiving means for receiving reproduced audio message data transmitted by said another communications system synchronously with the digital representations of the associated data; and

means for transmitting reproduced audio message data to a telephone facility of a recipient indicated as the selected recipient by the associated data associated with the reproduced audio message data;

a digital data link interconnecting all of said communications systems for carrying digital information from said digital transmitting means in one of said communications systems to said digital receiving means in another one of said communications systems; and

an analog transmission link interconnecting all of said communications systems for carrying analog information from said analog receiving means in one of said communications systems to said analog receiving means in another of said communications systems.

10. The communication network for storing and forwarding audio messages of claim 9 wherein said digital receiving means includes means for generating an acknowledging signal in response to receiving said digital representations of associated data from another one of said communications systems, said acknowledging signal transmitted to said another communications system by said digital transmitting means.

11. A method for enabling communication between remote locations of a user'"'"'s network telephone facility for storing and forwarding audio messages, comprising:

accessing one of a plurality of remotely disposed electronic communications systems coupled to one of the telephone facilities of a user'"'"'s network telephone facility;

transmitting audio messages and route data to the accessed one of the communications systems from the user'"'"'s telephone facility through which access was obtained;

the accessed one of the communications systems processing the audio messages and route data by;

storing digital representations of the audio messages transmitted from the user'"'"'s telephone facility;

storing digital representations of the route data transmitted from the user'"'"'s telephone facility and associated with the audio messages to indicate an intended recipient of the audio messages,

accessing stored digital representations of the audio messages in response to the route data,

reproducing the audio messages from the accessed stored digital representations of the audio messages to provide reproduced audio messages,

converting the stored digital representations of the associated route data to tone digit signals,

transmitting the tone digit signals and the reproduced audio messages to another one of the communications systems,

receiving tone digit signals for route data and reproduced audio messages associated with the route data transmitted by another one of the communications systems,

converting the tone digit signals received from the other of the communications systems to digital representations of the route data, and

transmitting reproduced audio messages to a telephone facility of a recipient, indicated as the intended recipient by the route data associated with the reproduced audio messages.

12. The method for storing and forwarding audio messages of claim 11 further including after receiving the tone digit signals for route data and the reproduced audio messages associated with the route data, generating an acknowledging signal in response to receiving the tone digit signals of the route data that were transmitted by another one of the communications systems and transmitting the acknowledging signal as tone digit signals to said another of the communications systems.

13. The method for storing and forwarding audio messages of claim 12 wherein transmitting the reproduced audio messages and tone digit signals for the route data further includes receiving from the other of the communications systems to which tone digit signals for route data were transmitted, tone digit signals representing an acknowledging signal and sequentially transmitting the reproduced audio messages and tone digit signals for the route data to the other of the communications systems in response to receiving the acknowledging tone digit signals.

14. A method for enabling communication between remote locations of a user'"'"'s network telephone facility and storing and forwarding audio messages, comprising:

accessing one of a plurality of remotely disposed electronic communications systems coupled to the telephone facilities of a user'"'"'s network telephone facility;

transmitting audio messages and route data to the accessed one of the communications systems from the user'"'"'s telephone facility through which access was obtained;

the accessed one of the communications systems processing the audio messages and route data by;

storing digital representations of the audio messages transmitted from the user'"'"'s telephone facility,

storing digital representations of the route data transmitted from the user'"'"'s telephone facility and indicating an intended recipient of the audio messages,

accessing stored digital representations of the audio messages for a selected recipient in response to the route data,

reproducing the audio messages from the accessed stored digital representations to provide reproduced audio messages,

providing a digital transmission link between the communications systems;

digitally transmitting stored digital representations of route data to a selected one of the communications systems over the digital transmission link,

providing an analog transmission link between communications systems;

transmitting reproduced audio messages over the analog transmission link to the selected one of the communications systems that is associated with the route data transmitted over the digital transmission link,

digitally receiving from the digital transmission link digital representations of the route data digitally transmitted by another one of the communications systems and which were transmitted to the digital transmission link by the other one of the communications systems,

receiving reproduced audio messages from the analog transmission link from another one of the communications systems that is associated with the route data received from the digital data link and which were transmitted to the analog transmission link by the other one of the communications systems, and

transmitting reproduced audio messages to a telephone facility of a recipient indicated as the selected recipient by the associated route data.

15. The method for enabling communication between remote locations of a user'"'"'s network telephone facility and storing and forwarding audio messages of claim 14 further including after digitally receiving digital representations of the route data, generating a digital acknowledging signal in response to receiving the digital representations of the route data that were digitally transmitted by one of the other communications systems and digitally transmitting the digital acknowledging signal to the other of the communications systems for receipt thereby over the digital transmission link.

16. The method for enabling communication between remote locations of a user'"'"'s network telephone facility and storing and forwarding audio messages of claim 15 wherein transmitting the reproduced audio messages and digital representations of route data to the other of the communications systems further includes digitally receiving the digital acknowledging signal from the digital transmission link after transmission of the digital representations of the route data and detecting the acknowledging signal and sequentially dispersing the reproduced audio messages associated with the transmitted route data in response to receiving the acknowledging signal.