Method and apparatus for benefit and financial communication

• US 4,648,037 A
• Filed: 03/15/1984
• Issued: 03/03/1987
• Est. Priority Date: 03/15/1984
• Status: Expired due to Term

• Current Assignee: Metropolitan Life Insurance Company (MetLife Incorporated)
• Original Assignee: Metropolitan Life Insurance Company (MetLife Incorporated)
• Inventors: Valentino, James A.
• Primary Examiner(s): Smith, Jerry
• Assistant Examiner(s): Meyer, Charles B.
• Application Number:
  US06/590,047
• Time in Patent Office: 1,083 Days
• Field of Search: 364/408, 364/200 MS File, 364/900 MS File, 235/379, 235/380, 235/381
• US Class Current: 705/36.00R
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G06Q 40/06 Asset management; Financial planning or analysis
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: Y10S 707/99945 Object-oriented database structure processing
• CPC Class Codes: Y10S 707/99948 Application of database or data structure, e.g. distributed, multimedia, or image

Abstract

The disclosure relates to the method and apparatus of a communication system for enabling an employee to access information by a terminal concerning their up-to-date savings plans and the values thereof, withdrawal information, explanations of provisions, employee benefit information (e.g., group life insurance, disability coverage, vested retirement, etc.), explanations of savings plan and benefit options, and benefit news bulletins. The system is adapted to provide information to an employee dependent upon interaction by the employee, such as forecasts of accumulated values of voluntary salary savings and other deferred compensation programs, forecasts of dollar benefit of new savings plans, IRA'"'"'s, the results of different combinations of benefit coverages and the implications of each variation of programs and plans, as well as the results of "what if" financial games. The system can also provide transactional services by which the benefit and financial programs can be changed by the employee in a manner that affects the existing benefit and/or financial programs, such as, savings plan option selection, moving monies from one fund to another, withdrawals, etc.

Claims

1. In a system for making available financial and employee benefit information of any one individual of a group of individuals, the system having a computer which stores a plurality of programs including a plurality of operating programs for carrying out the functions of the system and a plurality of program modules relating to the financial and employee benefit information of an individual and a data base including the financial and employee benefit information for each individual of the group of individuals,

the improvement comprising

the plurality of program modules including at least one predetermined program module for calculating at least one of a plurality of possible options in financial and employee benefits in response to a request of the individual,

a computer terminal adapted to be connected to the computer and adapted to be operated by any individual of the group without formal training in operating a computer terminal to present financial and employee benefit information of the individual operating the terminal in response to a command of the individual, the computer terminal including

means for presenting visual information to the individual operating the terminal;

and

means for receiving the command of an individual operating the terminal to

(i) select a predetermined program module in the computer to present predetermined financial and employee benefit information of the individual operating the terminal;

(ii) introduce data to the computer relating to the individual using the terminal which is not in the data base of the computer; and

(iii) activate at least one predetermined program module to calculate at least one of the plurality of options in benefits for the individual by utilizing the data in the data base of the computer and the introduced data relating to the individual using the terminal.

2. In a system in accordance with claim 1 in which the computer terminal further comprises means responsive to the identification of an individual of the group who is to operate the terminal for activating the terminal.

3. In a system in accordance with claim 2 in which the activating means comprises means responsive to an input of the individual operating the terminal which corresponds to the identity of the individual in the database.

4. In a system in accordance with claim 1 in which the means for presenting visual information to the individual operating the terminal comprises:

a screen for providing a visual display of information; and

means connected to the computer and the database for converting information from the program modules and database into visual displays on the screen.

5. In a system in accordance with claim 4 in which the information converting means further comprises means for forming graphics representative of information from the program modules and database.

6. In a system in accordance with claim 1 in which the input receiving means comprises means responsive to manual contact therewith by the individual operating the terminal for producing an input therefrom.

7. In a system in accordance with claim 6 in which the input producing means comprises a keyboard.

8. In a system in accordance with claim 1 in which the means for receiving an input of an individual operating the terminal is further adapted to introduce data to the computer which initiates permutations of the program modules of the computer.

9. In a system in accordance with claim 1 in which the means for receiving an input of an individual operating the terminal is further adapted to introduce inputs which initiate interaction between the individual operating the terminal and the program modules of the computer.

10. In a system in accordance with claim 1 in which the means for receiving an input of an individual operating the terminal is further adapted to accommodate inputs which initiate transactions between the program modules of the computer.

11. In a system in accordance with claim 1 in which the program modules relating to employee benefit information comprise program modules relating to at least one of employee benefit planning, financial planning, and retirement planning.

12. In a system in accordance with claim 1 in which the data base comprises at least a portion of the information corresponding to that of the file of benefit information of an individual who is an employee.

13. In a system in accordance with claim 1 in which the computer terminal further includes means for producing a copy of at least a portion of the visual information of the presenting means.

14. In a system in accordance with claim 13 in which the computer terminal further comprises means responsive to an input of the individual operating the computer terminal for selectively activating the copy producing means.

15. In a method for making available financial and employee benefit information of any one individual of a group of individuals, the method being adapted to be carried out by use of a computer which stores a plurality of programs including a plurality of operating programs for carrying out the functions of the method and a plurality of program modules relating to the financial and employee benefit information of an individual, and a data base including the financial and employee benefit information for each individual of the group of individuals,

the improvement in the method in which the plurality of programs includes at least one program module for calculating a plurality of projections of financial and employee benefits by performing predetermined calculations on variable data and comprising the steps of using a computer terminal adapted to be connected to the computer and adapted to be operated by any individual of the group without formal training in operating a computer terminal to present financial and employee benefit information of the individual operating the terminal in response to the command of the individual, the step of using the computer terminal including

presenting on the computer terminal visual information to the individual operating the terminal;

and

receiving an input of an individual operating the terminal for

(i) selecting a predetermined program module in the computer to present predetermined financial and employee benefit information of the individual operating the terminal;

(ii) introducing data to the computer relating to the individual using the terminal which is not in the data base of the computer; and

(iii) selecting a predetermined program module in the computer to make projections of financial and employee benefits for the individual by utilizing the data in the data base of the computer and data entered by the individual.

16. In a method in accordance with claim 15 in which the step of presenting visual information to the individual operating the terminal comprises:

displaying on a screen a visual display of information; and

converting information from the program modules and database of the computer into visual displays on the screen.

17. In a method in accordance with claim 16 in which the step of converting information further comprises:

means for forming graphics representative of information from the program modules and the database of the computer.

18. In a method in accordance with claim 15 and further comprising the step of activating the computer terminal in response to the identification of an individual of the group who is to operate the terminal.

19. In a method in accordance with claim 18 in which the step of activating the terminal is in response to the inputting of the identify of the individual in the data base of the computer.

20. In a method in accordance with claim 15 in which the step of receiving an input of an individual operating the terminal includes accommodating inputs which initiate transactions between the program modules in the computer.

21. In a method in accordance with claim 15 in which the step of selecting the program module related to the employee benefits comprises selecting a program module relating to at least one of employee benefit planning, financial planning, and retirement planning.

22. In a method in accordance with claim 15 in which the data base comprises at least a portion of the information corresponding to that of the benefits file of an individual who is an employee.

23. In a method in accordance with claim 15 and further comprising the step of producing a copy of at least a portion of the visual information being presented.

24. A system for making available financial and employee benefit information of any one individual of a group of individuals, comprising:

(a) a computer including

(i) a plurality of programs having a plurality of operating programs for carrying out the functions of the system;

(ii) a plurality of program modules relating to the financial and employee benefit information of an individual, including at least one program module for offering benefit information options that can be selected by the individual, at least one program module for presenting benefit information of the individual by outputting predetermined information and data relating to the individual, at least one program module for initiating financial transactions in response to data introduced by the individual, and at least one program module for calculating a plurality of projections of financial and employee benefits in which the calculations are predetermined and the data used in calculating the projections can be varied; and

(iii) a data base including the financial and employee benefit information for each individual of the group of individuals,

(b) means connected to the computer and adapted to be operated by any individual of the group without formal training in operating a computer for inputting instructions into the computer relating to financial and employee benefit information of the individual operating the system, the inputting means being adapted to receiving an input of an individual operating the inputting means to

(i) select a benefit information option from among the choices offered by the system;

(ii) select a predetermined program module in the computer to present predetermined financial and employee benefit information and data in the data base relating to the individual operating the inputting means;

(iii) introduce data to the computer relating to the individual using the system which is not in the data base of the computer;

(iv) select a predetermined program module in the computer to initiate financial transactions; and

(v) select a predetermined program module in the computer to make projections of financial and employee benefits for the individual by utilizing the data in the data base of the computer and data entered by the individual; and

(c) means connected to the computer for presenting visual information to the individual operating the inputting means system.

25. A system in accordance with claim 24 in which the means for presenting visual information to the individual operating the inputting means comprises:

a screen for presenting a visual display of information to the individual operating the inputting means; and

means connected to the computer and the screen for converting information from the program modules and the database of the computer into visual displays on the screen.

26. A system in accordance with claim 25 in which the information converting means further comprises means forming graphics representative of information from the program modules and the database.

27. A system in accordance with claim 25 in which the information converting means comprises means responsive to inputs at the inputting means for forming visual displays of the inputs which can be observed by the individual operating the system.

28. A system in accordance with claim 24 further comprising means for activating the system responsive to the identification of an individual of the group who is to operate the inputting means.

29. A system in accordance with claim 28 in which the activating means comprises means responsive to an input of the individual operating the inputting means which corresponds to the identity of the individual in the data base of the computer.

30. A system in accordance with claim 24 in which the inputting means comprises means responsive to manual contact therewith by the individual operating the inputting means for producing an input therefrom.

31. A system in accordance with claim 30 in which the input producing means comprises a keyboard.

32. A system in accordance with claim 31 in which the keyboard includes keys adapted to provide predetermined inputs relating to selected predetermined program modules.

33. A system in accordance with claim 24 in which the inputting means is further adapted to introduce data to the computer which initiates permutations of the program modules of the computer.

34. A system in accordance with claim 24 in which the inputting means is further adapted to introduce inputs which initiate interaction between the individual operating the inputting means and the program modules of the computer.

35. A system in accordance with claim 24 in which the inputting means is further adapted to accommodate inputs which initiate transactions between the program modules in the computer.

36. A system in accordance with claim 24 in which the employee benefits related to the financial and employee benefit information of a individual comprise at least one of employee benefit planning, financial planning, and retirement planning.

37. A system in accordance with claim 24 in which the data base comprises at least a portion of the information corresponding to that of the file of benefit information of an individual who is an employee.

38. A system in accordance with claim 24 in which the computer terminal further includes means for producing a copy of at least a portion of the visual information of the presenting means.

39. A computer terminal for making available financial and employee benefit information of any one individual of a group of individuals, the terminal being adapted to be connected to a computer which stores a plurality of operating programs for carrying out the functions of the system and a plurality of program modules relating to the financial and employee benefit information of an individual, including at least one program module that exectutes a predetermined set of mathematical operations on hypothetical data in order to make projections of financial and employee benefits, and being adapted to be operated by any individual of the group without formal training in operating a computer terminal to present financial and employee benefit information of the individual operating the terminal in response to the command of the individual, the terminal comprising

means for presenting visual information to the individual operating the terminal;

and

means for receiving an input of an individual operating the terminal to

(i) select a predetermined program module in the computer to present predetermined financial and employee benefit information of the individual operating the terminal;

(ii) introduce data to the computer relating to the individual which is not in a data base of the computer that includes the financial and employee benefit information for each individual of the group of individuals; and

(iii) select a predetermined program module in the computer to make projections of financial and employee benefits for the individual by utilizing hypothetical data from the data base of the computer and data entered by the individual.

40. In a system for making available information relating to financial transactions with a business organization of any one individual of a group of individuals who have financial transactions with the business organization, the system having a computer which stores a plurality of programs including a plurality of operating programs for carrying out the functions of the system and a plurality of program modules relating to information concerning the financial transactions of an individual with the business organization, and a data base including information relating to the financial transactions of any one individual of the group of individuals with the business organization,

the improvement comprising a computer terminal adapted to be connected to the computer and adapted to be operated by any individual of the group without formal training in operating a computer terminal to present information of financial transactions of the individual operating the terminal in response to the command of the individual, the computer terminal including

means for presenting visual information to the individual operating the terminal;

and

means for receiving an input of an individual operating the terminal to

(i) select a predetermined program module in the computer to present information relating to financial transactions of the individual operating the terminal;

(ii) introduce data to the computer relating to the individual using the terminal which is not in the data base of the computer; and

(iii) obtain projections of finances for the individual from the computer by entering hypothetical data into the computer through the terminal.

41. In a method for making available financial and employee benefit information relating to financial transactions with a business organization of any one individual of a group of individuals who have financial transactions with the business organization, the method being adapted to be carried out by use of a computer which stores a plurality of programs including a plurality of operating programs for carrying out the functions of the method and a plurality of program modules relating to the information concerning financial transactions of an individual with the business organization and a data base including information relating to the financial transactions of any one individual of the group of individuals with the business organization,

the improvement in the method in which the plurality of programs includes at least one program module for offering benefit information options that can be selected by the individual, at least one program module for presenting benefit information of the individual by outputting predetermined information and data relating to the individual, at least one program module for initiating financial transactions in response to data introduced by the individual, and at least one program module for calculating a plurality of projections of financial and employee benefits in response to a request of the individual and comprising the steps of

using a computer terminal adapted to be connected to the computer and adapted to be operated by any individual of the group without formal training in operating a computer terminal to present information relating to the financial transactions with the business organization of the individual operating the terminal in response to the command of the individual, the step of using the computer terminal including

presenting on the computer terminal visual information to the individual operating the terminal;

and

receiving an input of an individual operating the terminal for

(i) selecting a benefit information option from among the choices offered by the method;

(ii) selecting a predetermined program module in the computer to present predetermined information relating to financial transactions with the business organization of the individual operating the terminal;

(iii) introducing data to the computer relating to the individual using the terminal which is not in the data base of the computer;

(iv) selecting a predetermined program module in the computer to initiate financial transactions; and

(v) selecting a predetermined program module in the computer to make projections of financial and employee benefits for the individual in response to the request of the individual.