Telephone traffic load control system

• US 4,696,029 A
• Filed: 12/12/1985
• Issued: 09/22/1987
• Est. Priority Date: 12/12/1985
• Status: Expired due to Fees

• Current Assignee: Technologies Incorporated Mount Laurel NJ
• Original Assignee: Telesciences, Inc. (Ariston Global Holding LLC)
• Inventors: Cohen, Fred
• Primary Examiner(s): Rubinson, Gene Z.
• Assistant Examiner(s): NOT, DEFINED
• Application Number:
  US06/808,249
• Time in Patent Office: 649 Days
• Field of Search: 179/2 DP, 179/2 AS, 358/84, 358/85, 358/86, 455/2, 455/92, 455/93, 455/94, 455/112, 455/113
• US Class Current: 379/112.04
• CPC Class Codes: H04H 60/33 Arrangements for monitoring the users' behaviour or opinions
• CPC Class Codes: H04M 2203/1041 Televoting
• CPC Class Codes: H04M 3/36 Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
• CPC Class Codes: H04M 3/46 Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
• CPC Class Codes: H04M 3/465 Arrangements for simultaneously calling a number of substations until an answer is obtained

Abstract

A system for controlling the initiation of voting telephone calls by controlling character generators at a group of affiliated television broadcast stations through a control center which receives real-time feedback of telephone voting traffic data from polling terminals at telephone central offices and utilizes this information to regulate visual stimuli broadcast by the television station. The control center initiates polling traffic by causing associated character generators at the affiliate transmitter to produce the desired message displays across the TV screen. The control center monitors the polling call traffic at each central office until it determines that the traffic being generated has reached a level which is not within the traffic-handling capabilities of that particular central office switching machines. It then sends messages which cause the character generators at the local affiliate to reduce the frequency and/or duration of the message until the traffic generated has dropped to a level which is within the traffic handling capabilities of the central office, whereupon the frequency and/or duration is again increased.

Claims

1. A system for controlling the initiation of telephone calls responsive to a message broadcast by a broadcast station having a transmitter by controlling message generators at the broadcast station through a control center which receives real-time feedback of telephone traffic data from polling terminals at telephone central offices and utilizes this information to regulate stimuli broadcast by the station, comprising in combination,

(a) message generator means operatively coupled to the broadcast station signal transmitter and effective responsive to control means to cause a specific message to be broadcast,

(b) at least one polling terminal connected to a telephone system central office and operative to receive incoming calls on a plurality of discrete telephone lines, said terminal including means for recording the number of calls received on said plurality of telephone lines and means for recording and storing each instance when all of such plurality of telephone lines are in a "busy" condition,

(c) polling means for interrogating said at least one polling terminal to determine the "busy" condition thereof,

(d) control means operatively coupled to said message generator means and to said polling means and receiving information from the latter regarding the "busy" condition of said at least on polling terminal, said control means including decision making means responsive to the said information received from said polling means effective to control the rate or duration of the message caused to be broadcast by said message generator means, whereby, the rate of initiation of telephone calls responsive to the broadcaast message may be regulated.

2. A system as set forth in claim 1 wherein said message generator means and said at least one polling terminal are plural, wherein particular ones of said polling termials receive calls responsive to the message broadcast by the particular ones of said message generators associated therewith, and wherein said polling means interrogates each of said polling terminals.

3. A system as set forth in claim 1 wherein said message generator means and said at least one polling terminal are plural, wherein particular ones of said polling terminals receive calls responsive to the message broadcast by the particular ones of said message generators associated therewith, and wherein said polling means interrogates each of said polling terminals on a repetitively cyclic basis and controls the rate or duration of the message caused to be broadcast by the particular one of said message generators associated with the particular polling terminal polled.

4. A system as set forth in claim 1 wherein the broadcast station is a television station and the said message generator means causes a visual message to be transmitted for display on television receiver screens.

5. A system as set forth in claim 1 wherein said at least one polling terminal further includes means for storing the occurrence of a "busy" condition which exceeds a predetermined number.

6. A system as set forth in claim 1 wherein said at least one polling terminal further includes means for storing the occurrence of a "busy" condition which exceeds a predetermined number, and wherein said polling means interrogates said polling terminal to determine whether or not said predetermined number has occurred.

7. A system as set forth in claim 1 wherein said polling means includes further means effective to determine whether the polled terminal indicated a "busy" condition at the immediately preceding interrogation.

8. A system as set forth in claim 1 wherein said decision making means is responsive to a first kind of information received from said polling means to cause said message generator means to broadcast its message at a first rate.

9. A system as set forth in claim 1 wherein said decision making means is responsive to a second kind of information received from said polling means to cause said message generator means to broadcast its message at a second rate.

10. A system as set forth in claim 1 wherein said decision making means is responsive to cumulative information received from said polling means to cause said message generator means to terminate its message.

11. A system for controlling the initiation of telephone calls responsive to messages broadcast by broadcast stations transmitters by controlling message generators at a plurality of television broadcast stations through a control center which receives real-time feedback of telephone traffic data from polling terminals at telephone central offices and utilizes this information to regulate visual stimuli broadcast by the television station, comprising in combination,

(a) a plurality of message generator means operatively coupled to the broadcast station signal transmitter respectively at a plurality of television broadcast stations and effective responsive to control means to cause specific messages to be broadcast,

(b) a plurality of polling terminals connected respectively to a plurality of telephone systems central offices and operative to receive incoming calls on a plurality of discrete telephone lines, said terminals each including means for recording the number of calls received on said plurality of telephone lines and means for recording and storing each instance when all of said plurality of telephone lines are in a "busy" condition,

(c) polling means for cyclically interrogating said plurality of polling terminals to determine the "busy" condition thereof,

(d) control means operatively coupled to said plurality of message generator means and to said polling means and receiving information from the latter regarding the "busy" condition of said plurality of polling terminals, said control means including decision making means responsive to the said information received from said polling means effective to control the rate or duration of the messages caused to be broadcast by said message generator means,

whereby, the rate of initiation of telephone calls responsive to the broadcast message may be regulated.

12. A system as set forth in claim 11 wherein each of said plurality of polling terminals further includes means for storing the occurrence of a "busy" condition which exceeds a predetermined number.

13. A system as set forth in claim 11 wherein each of said plurality of polling terminals further includes means for storing the occurrence of a "busy" condition which exceeds a predetermined number, and wherein said polling means interrogates each of said polling terminals to determine whether or not said predetermined number has occurred.

14. A system as set forth in claim 11 wherein said polling means includes further means effective to determine whether the polled terminal indicated a "busy" condition at the immediately preceding interrogation.

15. A system as set forth in claim 11 wherein said decision making means is responsive to a first kind of information received from said polling means to cause said message generator means to broadcast its message at a first rate.

16. A system as set forth in claim 11 wherein said decision making means is responsive to a second kind of information received from said polling means to cause said message generator means to broadcast its message at a second rate.

17. A system as set forth in claim 11 wherein said decision making means is responsive to cumulative information received from said polling means to cause said message generator means to terminate its message.