Discretionary call forwarding

• US 4,723,273 A
• Filed: 09/25/1985
• Issued: 02/02/1988
• Est. Priority Date: 09/25/1985
• Status: Expired due to Term

• Current Assignee: Avaya Technology Corporation Miami Lakes FLA US
• Original Assignee: American Telephone & Telegraph Company (AT&T, Inc.)
• Inventors: Diesel, Michael E., Taff, Louis M.
• Primary Examiner(s): Dwyer, James L.
• Application Number:
  US06/779,863
• Time in Patent Office: 860 Days
• Field of Search: 179/18 BE, 179/18 B, 179/18 BD, 179/18 AD, 179/18 BG, 179/27 FG, 179/27 D, 179/27 FC, 379/211, 379/210, 379/214, 379/157
• US Class Current: 379/211.02
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/546 in private branch exchanges
• CPC Class Codes: H04Q 11/0428 Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
• CPC Class Codes: Y10S 379/909 Alternatives

Abstract

A call forwarding method that allows the called party to selectively forward individual alerting calls based, for example, on the calling party identity or on how busy the called party is at any given time, but without requiring the called party to first answer the calls. The called party can effect the transfer even though engaged in conversation with someone else.

Claims

1. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request, transmitted from said one station set to forward said call in response to a manual command at said one station set, said request including forward-to information, and

attempting to complete said call to another station set based on said forward-to information.

2. A method in accordance with claim 1 wherein said one station set is connected to said switching arrangement by at least one voice channel and at least one signaling channel out of band with respect to said voice channel, wherein said message is transmitted to said one station set in said signaling channel and said message defines that said call is to be completed to said voice channel, and wherein said request is received from said one station set in said signaling channel.

3. A method in accordance with claim 2 wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information and

attempting to complete said call to said determined terminating station set.

4. A method in accordance with claim 2 wherein said switching arrangement further comprises memory means for storing busy/idle data for said station sets and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the busy/idle data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read busy/idle data defines that said determined terminating station set is idle.

5. A method in accordance with claim 4 further comprising

after unsuccessfully attempting to complete said call to said determined terminating station set for a predetermined time, attempting to complete said call to said one station set.

6. A method in accordance with claim 4 further comprising

receiving a request to pick up said call from said one station set,

when said call has not yet been successfully completed to said determined terminating station set, responding to said request to pick up said call by stopping the attempt to complete said call to said determined terminating station set and

attempting to complete said call to said one station set.

7. A method in accordance with claim 6 further comprising

when said call has been successfully completed to said determined terminating station set, responding to said request to pick up said call by bridging said one station set onto said call.

8. A method in accordance with claim 1 wherein said receiving step is performed during the existence of another call to said one station set.

9. A method in accordance with claim 1 wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information and

attempting to complete said call to said determined terminating station set.

10. A method in accordance with claim 1 wherein said switching arrangement further comprises memory means for storing busy/idle data for said station sets and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the busy/idle data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read busy/idle data defines that said determined terminating station set is idle.

11. A method in accordance with claim 1 wherein said switching arrangement further comprises memory means for storing group data defining groups of said station sets, and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the group data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read group data defines that said determined terminating station set is in the same group with said one station set.

12. A method in accordance with claim 1 wherein said switching arrangement further comprises memory means for storing incoming call data for said station sets, wherein said method further comprises

before said attempting to complete step is performed, reading the incoming call data for said one station set,

and wherein said attempting to complete step is performed only when said read incoming call data defines an incoming call for said one station set.

13. A method in accordance with claim 1 wherein said switching arrangement further comprises memory means for storing data defining whether each of said station sets is assigned to SEND THIS CALL feature, wherein said method further comprises

before said attempting to complete step is performed, reading the feature assignment data for said one station set,

and wherein said attempting to complete step is performed only when said read feature assignment data defines that said SEND THIS CALL feature is assigned to said one station set.

14. A method in accordance with claim 1 further comprising

after unsuccessfully attempting to complete said call to said another station set for a predetermined time, attempting to complete said call to said one station set.

15. A method in accordance with claim 1 further comprising

transmitting calling party information to said one station set.

16. A method in accordance with claim 1 further comprising

transmitting forwarding party information to said another station set.

17. A method in accordance with claim 1 further comprising

receiving a request to pick up said call from said one station set,

when said call has not yet been successfully completed to said another station set, responding to said request to pick up said call by stopping the attempt to complete said cell to said another station set and

attempting to complete said call to said one station set.

18. A method in accordance with claim 17 further comprising

when said call has been successfully completed to said another station set, responding to said request to pick up said call by bridging said one station set onto said call.

19. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a manual command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information, and

said switching arrangement attempting to complete said call to another station set based on said forward-to information.

20. A method in accordance with claim 19 wherein said one station set is connected to said switching arrangement by at least one voice channel and at least one signaling channel out of band with respect to said voice channel, wherein said incoming call is to be completed to said voice channel and wherein said request is transmitted in said signaling channel.

21. A method in accordance with claim 20 wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information and

attempting to complete said call to said determined terminating station set.

22. A method in accordance with claim 20 wherein said switching arrangement further comprises memory means for storing busy/idle data for said station sets and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the busy/idle data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read busy/idle data defines that said determined terminating station set is idle.

23. A method in accordance with claim 22 further comprising

after unsuccessfully attempting to complete said call to said determined terminating station set for a predetermined time, said switching arrangement again attempting to complete said call to said one station set.

24. A method in accordance with claim 22 further comprising

said one station set transmitting to said switching arrangement a request to pick up said call,

when said call has not yet been successfully compled to said determined terminating station set, said switching arrangement responding to said request to pick up said call by stopping the attempt to complete said call to said determined terminating station set and

said switching arrangement attempting to complete said call to said one station set.

25. A method in accordance with claim 24 further comprising

when said call has been successfully completed to said determined terminating station set, said switching arrangement responding to said request to pick up said call by bridging said one station set onto said call.

26. A method in accordance with claim 19 wherein said transmitting step is performed during the existence of another call to said one station set.

27. A method in accordance with claim 19 wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information and

attempting to complete said call to said determined terminating station set.

28. A method in accordance with claim 19 wherein said switching arrangement further comprises memory means for storing busy/idle data for said station sets and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the busy/idle data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read busy/idle data defines that said determined terminating station set is idle.

29. A method in accordance with claim 19 wherein said switching arrangement further comprises memory means for storing group data defining groups of said station sets, and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the group data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read group data defines that said determined terminating station set is in the same group with said one station set.

30. A method in accordance with claim 19 wherein said switching arrangement further comprises memory means for storing incoming call data for said station sets, wherein said method further comprises

before said attempting to complete step is performed, said switching arrangement reading the incoming call data for said one station set,

and wherein said attempting to complete step is performed only when said read incoming call data defines an incoming call for said one station set.

31. A method in accordance with claim 19 wherein said switching arrangement further comprises memory means for storing data defining whether each of said station sets is assigned a SEND THIS CALL feature, wherein said method further comprises

before said attempting to complete step is performed, said switching arrangement reading the feature assignment data for said one station set,

and wherein said attempting to complete step is performed only when said read feature assignment data defines that said SEND THIS CALL feature is assigned to said one station set.

32. A method in accordance with claim 19 further comprising

after unsuccessfully attempting to complete said call to said another station set for a predetermined time, said switching arrangement again attempting to complete said call to said one station set.

33. A method in accordance with claim 19 wherein said one station set comprises display means for visually displaying information, said method further comprising

said switching arrangement transmitting calling party information to said one station set and

said one station set visually displaying said calling party information.

34. A method in accordance with claim 19 wherein said another station set comprises display means for visually displaying information, said method further comprising

said switching arrangement transmitting forwarding party information to said another station set and

said another station set visually displaying said forwarding party information.

35. A method in accordance with claim 19 further comprising

said one station set transmitting to said switching arrangement a request to pick up said call,

when said call has not been yet been successfully completed to said another station set, said switching arrangement responding to said request to pick up said call by stopping the attempt to complete said call to said another station set and

said switching arrangement attempting to complete said call to said one station set.

36. A method in accordance with claim 35 further comprising

when said call has been successfully completed to said another station set, said switching arrangement responding to said request to pick up said call by bridging said one station set onto said call.

37. A call forwarding method for a communication station set having a signaling channel out-of-band with respect to a voice channel comprising

receiving a message in said signaling channel defining an incoming call for said voice channel,

said station set responding to said message by entering an alerting state,

in response to a command at said station set, transmitting in said signaling channel a request to forward said call without said call being answered at said station set, said request including forward-to information, and

obtaining a verification via said signaling channel that the forwarding of said call based on said forward-to information is in progress.

38. A method in accordance with claim 37 wherein said forward-to information comprises information dialed at said station set.

39. A method in accordance with claim 37 further comprising

after said obtaining step, transmitting in said signaling channel a request to pick up said call.

40. A method in accordance with claim 39 further comprising

when said call has not yet been successfully completed to another station set, receiving a message in said signaling channel to complete said call to said voice channel.

41. A method in accordance with claim 39 further comprising

when said call has been successfully completed to another station set, receiving a message in said signaling channel to bridge said voice channel onto said call.

42. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

receiving instructions including second station set identity data in response to a manual command at said one station set without said call being answered at said one station set and

enabling said switching arrangement in response to the received instructions including said second station set identity data, for establishing call connections to said second station set.

43. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request transmitted from said one station set, to forward said call in response to a command at said one station set, said request including forward-to information, and

attempting to complete said call to another station set based on said forward-to information,

wherein said one station set is connected to said switching arrangement by at least one voice channel and at least one signaling channel out of band with respect to said voice channel, wherein said message is transmitted to said one station set in said signaling channel and said message defines that said call is to be completed to said voice channel, and wherein said request is received from said one station set in said signaling channel,

wherein said switching arrangement further comprises memory means for storing busy/idle data for said station sets and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the busy/idle data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read busy/idle data defines that said determined terminating station set is idle.

44. A method in accordance with claim 43 further comprising

after successfully attempting to complete said call to said determined terminating station set for a predetermined time, attempting to complete said call to said one station set.

45. A method in accordance with claim 43 further comprising

receiving a request to pick up said call from said one station set,

when said call has not yet been successfully completed to said determined terminating station set, responding to said request to pick up said call by stopping the attempt to complete said call to said determined terminating station set and

attempting to complete said call to said one station set.

46. A method in accordance with claim 45 further comprising

when said call has been successfully completed to said determined terminating station set, responding to said request to pick up said call by bridging said one station set onto said call.

47. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request transmitted from said one station set, to forward said call in response to a command at said one station set, said request including forward-to information, and

attempting to complee said call to another station set based on said forward-to information,

wherein said receiving step is performed during the existence of another call to said one station set.

48. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request transmitted from said one station set, to forward said call in response to a command at said one station set, said request including forward-to information, and

attempting to complete said call to another station set based on said forward-to information,

wherein said switching arrangement further comprises memory means for storing busy/idle data for said station sets and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the busy/idle data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read busy/idle data defines that said determined terminating station set is idle.

49. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request transmitted from said one station set, to forward said call in response to a command at said one station set, said request including forward-to information, and

attempting to complete said call to another station set based on said forward-to information,

wherein said switching arrangement further comprises memory means for storing group data defining groups of said station sets, and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the group data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read group data defines that said determined terminating station set is in the same group with said one station set.

50. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request transmitted from said one station set, to forward said call in response to a command at said one station set, said request including forward-to information, and

attempting to complete said call to another station set based on said forward-to information,

wherein said switching arrangement further comprises memory means for storing incoming call data for said station sets, wherein said method further comprises

before said attempting to complete step is performed, reading the incoming call data for said one station set,

and wherein said attempting to complete step is performed only when said read incoming call data defines an incoming call for said one station set.

51. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request transmitted from said one station set, to forward said call in response to a command at said one station set, said request including forward-to information, and

attempting to complete said call to another station set based on said forward-to information,

wherein said switching arrangement further comprises memory means for storing data defining whether each of said station sets is assigned a SEND THIS CALL feature, wherein said method further comprises

before said attempting to complete step is performed, reading the feature assignment data for said one station set,

and wherein said attempting to complete step is performed only when said read feature assignment data defines that said SEND THIS CALL feature is assigned to said one station set.

52. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request transmitted from said one station set, to forward said call in response to a command at said one station set, said request including forward-to information, and

attempting to complete said call to another station set based on said forward-to information,

after unsuccessfully attempting to complete said call to said another station set for a predetermined time, attempting to complete said call to said one station set.

53. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information, and

said switching arrangement attempting to complete said call to another station set based on said forward-to information,

wherein said one station set is connected to said switching arrangement by at least one voice channel and at least one signaling channel out of band with respect to said voice channel, wherein said incoming call is to be completed to said voice channel and wherein said request is transmitted in said signaling channel,

wherein said switching arrangement further comprises memory means for storing busy/idle data for said station sets and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the busy/idle data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said busy/idle data defines that said determined terminating station set is idle.

54. A method in accordance with claim 53 further comprising

after unsuccessfully attempting to complete said call to said determining terminating station set for a predetermined time, said switching arrangement again attempting to complete said call to said one station set.

55. A method in accordance with claim 53 further comprising

said one station set transmitting to said switching arrangement a request to pick up said call,

when said call has not yet been successfully completed to said determined terminating station set, said switching arrangement responding to said request to pick up said call by stopping the attempt to complete said call to said determined terminating station set and

said switching arrangement attempting to complete said call to said one station set.

56. A method in accordance with claim 55 further comprising

when said call has been successfully completed to said determined terminating station set, said switching arrangement responding to said request to pick up said call by bridging said one station set onto said call.

57. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information, and

said switching arrangement attempting to complete said call to another station set based on said forward-to information,

wherein said transmitting step is performed during the existence of another call to said one station set.

58. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information, and

said switching arrangement attempting to complete said call to another station set based on said forward-to information,

wherein said switching arrangement further comprises memory means for storing busy/idle data for said station sets and wherein said attempting to complete step comprises

determining a terminating station set in response to said forward-to information,

reading the busy/idle data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read busy/idle data defines that said determined terminating station set is idle.

59. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information, and

said switching arrangement attempting to complete said call to another station set based on said forward-to information,

wherein said switching arrangement further comprises memory means for storing group data defining groups of said station sets, and wherein said attempting to complete step comprises

deermining a terminating station set in response to said forward-to information,

reading the group data for said determined terminating station set and

attempting to complete said call to said determined terminating station set only when said read group data defines that said determined terminating station set is in the same group with said one station set.

60. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information, and

said switching arrangement attempting to complete said call to another station set based on said forward-to information,

wherein said switching arrangement further comprises memory means for storing incoming call data for said station sets, wherein said method further comprises

before said attempting to complete step is performed, said switching arrangement reading the incoming call data for said one station set,

and wherein said attempting to complete step is performed only when said read incoming call data defines an incoming call for said one station set.

61. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information, and

said switching arrangement attempting to complete said call to another station set based on said forward-to information,

wherein said switching arrangement further comprises memory means for storing data defining whether each of said station sets is assigned a SEND THIS CALL feature, wherein said method further comprises

before said attempting to complete step is performed, said switching arrangement reading the feature assignment data for said one station set,

and wherein said attempting to complete step is performed only when said read feature assignment data defines that said SEND THIS CALL feature is assigned to said one station set.

62. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information,

said switching arrangement attempting to complete said call to another station set based on said forward-to information, and

after unsuccessfully attempting to complete said call to said another station set for a predetermined time, said switching arrangement again attempting to complete said call to said one station set.

63. A call forwarding method for use by a switching arrangement interconnecting a plurality of station sets comprising

transmitting a message for an incoming call to one station set to place said one station set in an alerting state,

without said call being answered at said one station set, receiving a request to forward said call in response to a command at said one station set, said request including forward-to information,

attempting to complete said call to another station set based on said forward-to information,

receiving a request to pick up said call from said one station set,

when said call has not yet been successfully completed to said another station set, responding to said request to pick up said call by stopping the attempt to complete said call to said another station set and

attempting to complete said call to said one station set.

64. A method in accordance with claim 63 further comprising

when said call has been successfully completed to said another station set, responding to said request to pick up said call by bridging said one station set onto said call.

65. A call forwarding method for use in a switching arrangement interconnecting a plurality of station sets comprising

one station set, in response to an incoming call from said switching arrangement and to a command at said one station set while said one station set is in an alerting state, and without said call being answered, transmitting a request to said switching arrangement to forward said call, said request including forward-to information,

said switching arrangement attempting to complete said call to another station set based on said forward-to information,

said one station set transmitting to said switching arrangement a request to pick up said call,

when said call has not been yet been successfully completed to said another station set, said switching arrangement responding to said request to pick up said call by stopping the attempt to complete said call to said another station set and

said switching arrangement attempting to complete said call to said one station set.

66. A method in accordance with claim 65 further comprising

when said call has been successfully completed to said another station set, said switching arrangement bridging said one station set onto said call.