Integrated calling directory

• US 4,734,931 A
• Filed: 03/21/1986
• Issued: 03/29/1988
• Est. Priority Date: 03/21/1986
• Status: Expired due to Term

• Current Assignee: Avaya Technology Corporation Miami Lakes FLA US
• Original Assignee: AMERICAN TELEPHONE AND TELEGRAPH COMPANY AND AT&T INFORMATION SYSTEMS INC.
• Inventors: Bourg, James W., Tierney, Thomas J. Jr.
• Primary Examiner(s): NOT, DEFINED
• Assistant Examiner(s): Connors, Matthew F.
• Application Number:
  US06/842,682
• Time in Patent Office: 739 Days
• Field of Search: 379/84, 379/88, 379/89, 379/93, 379/94, 379/96, 379/98, 379/213, 379/216
• US Class Current: 379/93.01
• CPC Class Codes: H04M 1/27 Devices whereby a plurality of signals may be stored simultaneously
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04Q 11/0428 Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
• CPC Class Codes: Y10S 379/904 Auto-calling

Abstract

The integrated calling directory of the present invention eliminates the disadvantages of prior call directory arrangements by providing a software system which runs on a personal computer to automate the call directory and call origination function. The personal computer is interposed between an individual'"'"'s telephone station set and the business communication system port circuit associated with the individual'"'"'s telephone station set. The calling directory software both contains the individual'"'"'s personal directory entries and has access to directory entries in the centralized business communication system data base which resides on an adjunct processor. These directory entries all contain called party identification data which includes information such as an individual'"'"'s name, room number, electronic mail address, telephone number, type of terminal equipment associated with the called party, job title, etc.

Claims

1. In a business communication system which serves a plurality of terminal devices, each of which is connected to the business communication system by an associated port circuit, said business communication system including at least one centralized calling directory file for storing a list of called parties and their telephone numbers, calling directory apparatus associated with one of said terminal devices for automatically originating a call through said business communication system to a called party designated by a user at said one terminal device comprising:

processing means;

means interposed between said one terminal device, its corresponding port circuit and also connected to said processing means for connecting said processing means to both said port circuit and said one terminal device;

calling directory file means in said processing means for storing a list of called parties and their associated telephone numbers;

means in said processing means responsive to said user entering the name of said called party into said one terminal device for sequentially scanning said calling directory file means and said centralized calling directory using said name of the called party to obtain the telephone number of said called party;

means in said processing emans for originating a communication connection to said called party via said connecting means in response to said scanning means locating the name of said called party;

adjunct processing means conntect to said business communication system via one of said port circuits for storing a centralized list of called parties and their associated telephone numbers;

means in said originating means responsive to said scanning means failing to locate an entry in said calling directory file means corresponding to said name of the called party for establishing a communication connection to said adjunct processing means via said connecting means; and

means in said originating means responsive to said communication connection for querying said adjunct processing means to obtain the telephone number associated with said name of the called party from said centralized list.

2. The system of claim 1 wherein said originating means includes:

means responsive to said querying means for placing a telephone call to said called party using the telephone number obtained by said querying means from said centralized list.

3. The system of claim 1 wherein said business communication system includes a system processor connected to said port circuits, said calling directory system further comprising:

means in said system processor for storing a centralized list of called parties and their associated telephone numbers; and

means in said originating means, responsive to said scanning means failing to locate an entry in said calling directory file means corresponding to said name of the called party, for querying said system processor via said connecting means and said port circuit to obtain the telephone number associated with said name of the called party from said centralized list.

4. The system of claim 1 wherein said business communication system includes a system processor connected to said port circuits which stores a centralized list of called parties and their associated telephone numbers, said calling directory system further comprising:

means in said originating means, responsive to said scanning means failing to locate an entry in said calling directory file means corresponding to said name of the called party, for querying said system processor via said connecting means and said port circuit to obtain the telephone number associated with said name of the called party from said centralized list.

5. The system of claim 3 or 4 wherein said originating means includes:

means responsive to said querying means for placing a telephone call to said called party using the telephone number obtained by said querying means from said centralized list.

6. The system of claim 1 further comprising:

means in said originating means responsive to said scanning means for placing a telephone call to said called party using the telephone number obtained by said scanning means from said calling directory file means.

8. The system of claim 1 wherein said originating means includes:

means responsive to said querying means for placing a telephone call to said called party using the telephone number obtained by said querying means from said centralized list.

7. In a business communication system which serves a plurality of terminal devices, each of which is connected to the business communication system by an associated port circuit, said business communication system including at least one centralized calling directory file for storing a list of called parties and their telephone numbers, calling directory apparatus associated with one of said terminal devices for automatically originating a call through said business communication system to a called party through said business communication system to a called party designated by a user at said one terminal device comprising:

processing means;

means interposed between said one terminal device, its corresponding port circuit and also connected to said processing means for connecting said processing means to both said port circuit and said terminal device;

calling directory file means in said processing means for storing a list of called parties and their associated telephone numbers;

means in said processing means responsive to said use entering a mnemonic identifier associated with said called party into said one terminal device for sequentially scanning said calling directory file means and said centralized calling directory using said mnemonic identifier to obtain the telephone number of said called party;

means in said processing means for originating a communication connection to said called party via said connecting means in response to said scanning means locating the name of said called party;

adjunct processing means connected to said business communication system via one of said port circuits for storing a centralized list of mnemonic identifiers associated with called parties and their associated telephone numbers;

means in said originating means responsive to said scanning means failing to locate an entry in siad calling directory file means corresponding to said mnemonic identifier associated with said called party for establishing a communication connection to said adjunct processing means via said connecting means; and

means in said originating means responsive to said communication connection for querying said adjunct processing means to obtain the telephone number associated with said mnemonic identifier associated with said called party from said centralized list.

9. The system of claim 7 wherein said business communication system includes a system processor connected to said port circuits, said calling directory system further comprising:

means in said system processor storing a centralized list of mnemonic identifiers associated with called parties and their associated telephone numbers; and

means in said originating means, responsive to said scanning means failing to locate an entry in said calling directory file means corresponding to said mnemonic identifier associated with said called party, for querying said system processor via said connecting means and said port circuit to obtain the telephone number associated with said mnemonic identifier associated with said called party from said centralized list.

10. The system of claim 7 wherein said business communication system includes a system processor connected to said port circuits which stores a centralized list of called parties and their associated telephone numbers, said calling directory system further comprising:

means in said originating means, responsive to said scanning means failing to locate an entry in said calling directory file means corresponding to said mnemonic identifier associated with said called party, for querying said system processor via said connecting means and said port circuit to obtain the telephone number associated with said mnemonic identifier associated with said called party from said centralized list.

11. The system of claims 9 or 10 wherein said originating means includes:

means responsive to said querying means for placing a telephone call to said called party using the telephone number obtained by said querying means from said centralized list.

12. The system of claim 7 further comprising:

means in said originating means responsive to said scanning means for placing a telephone call to said called party using the telephone number obtained by said scanning means from said calling directory file means.

13. In a business communication system which serves a plurality of terminal devices, each of which is connected to the business communication system by an associated port circuit, said business communication system including at least one centralized calling directory file for storing a list of called parties and their associated telephone numbers, at least one of said terminal devices having calling directory apparatus interposed between said one terminal device and said business communication system a calling directory method for automatically originating a call through said business communication system to a called party designated by a user at said one terminal device comprising the steps of:

sequentially scanning, in response to the entry of the name of said called party into said one terminal device, the calling directory file of said calling directory apparatus and said centralized calling directory to obtain the telephone number associated with said name of said called party; and

originating a communication connection from said one terminal device to said called party using said telephone number obtained from said calling directory file.