Self service terminal for lodging industry including room key dispenser

• US 4,752,876 A
• Filed: 06/14/1985
• Issued: 06/21/1988
• Est. Priority Date: 06/14/1985
• Status: Expired due to Term

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Couch, Wilfred R., Burgess, Russell G.
• Primary Examiner(s): NOT, DEFINED
• Assistant Examiner(s): NOT, DEFINED
• Application Number:
  US06/744,867
• Time in Patent Office: 1,103 Days
• Field of Search: 364/407, 364/400, 364/478, 364/479, 235/380, 235/381, 235/382, 340/825.28, 340/825.31, 340/825.35
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G07C 9/27 with central registration
• CPC Class Codes: G07F 11/26 Endless bands
• CPC Class Codes: G07F 17/0042 for hiring of objects

Abstract

A self service terminal for a lodging facility includes room key dispensing and receiving. The present invention allows a guest to automatically check into a lodging facility, have an appropriate room assigned to him in accordance with his request and obtain a key for a room without the intervention of employees of the lodging facility. The invention also includes an apparatus and method for allowing a guest of a lodging facility to check out at the self service terminal upon departure intervention by employees of the lodging facility, with the self service terminal recovering the room key which the guest had been using.

Claims

1. A method for registering a guest checking into a lodging facility having a terminal and a memory associated therewith comprising the steps of:

storing in the terminal, a plurality of keys, each key being associated uniquely with a room in said lodging facility;

identifying said guest from an input to the terminal;

determining the type of lodging requested by said guest;

determining whether a room of the type requested by said guest is available for assignment, and if so, asssigning a room by number to said guest including the step of recording in the memory available to said terminal a record of said room number associated with the guest'"'"'s identity; and

dispensing to the guest a key for the room assigned to said guest.

2. A method of registering a guest in a lodging facility including the steps described in claim 1, wherein said method further includes the steps of:

generating a printed verification of the registration for said guest;

and providing the printed verification to said guest.

3. The method of claim 1 for checking a guest out of a lodging facility further comprising the steps of:

presenting on a display a listing of said guest'"'"'s charges from memory for said guest'"'"'s approval;

printing a copy of said guest'"'"'s charges;

collecting the key from said guest at a key receptable location; and

updating memory to record that said guest has checked out from the lodging facility after the key has been collected from said guest.

4. A self service terminal for use by a guest in checking into a lodging facility, the terminal having an identification card reader for determining the identity of a guest, a display, a keyboard for communicating with a guest, a printer, and a computer coupled to said card reader, display, keyboard and printer, said computer including means for assigning a room to a guest upon check-in, the improvement comprising:

means for ascertaining a guest'"'"'s choice of room features and for assigning a room associated with that choice;

a plurality of key storage sections, each key storage section including a plurality of keys each key in a given storage section being to a different feature of the rooms;

means for automatically dispensing to a said guest, a key associated uniquely with the room assigned to said guest by the computer in reponse to communication with said computer.

5. A self service terminal of the type described in claim 4, wherein one section of the key storage includes keys for rooms having double beds.

6. A self service terminal of the type described in claim 4, wherein said terminal further includes key receiving means for recovering keys of guests as they check out of the lodging facility using the self service terminal.

7. A self service terminal for registering a guest checking into a lodging facility, said terminal being controlled by a computer and a memory associated therewith, said terminal comprising:

means for storing a plurality of keys, each key being associated uniquely with a room in said lodging facility;

means connected to said computer for reading an identification card submitted by said guest;

means connected to said computer by which said guest requests the type of lodging desired by said guest;

a program in said computer for determining whether a room of the type requested by said guest is available for assignment and, if so, assigning a room by number to said guest and recording in said memory a record of said room number associated with said guest'"'"'s identity; and

means connected to said computer and to said means for storing to dispense to said guest a key for said room assigned to said guest.

8. The self service terminal of claim 7 further comprising:

means for displaying to said guest, verification of the registration for said guest; and

means for printing and providing said verification to said guest.

9. The self service terminal of claim 8 comprising:

means for presenting on the display a listing of said guest'"'"'s charges from memory for said guest'"'"'s approval;

means for printing a copy of the guest'"'"'s charges;

means connected to said computer for collecting said key from said guest before updating said memory to record that said guest has checked out from the lodging facility.

10. A self service terminal for issuing a key to a person who desires to use a locked facility, said terminal being controlled by a computer and a memory associated therewith, said terminal comprising:

means for storing a plurality of said keys in a predetermined arrangement, each key being associated uniquely with a facility, a record of said arrangement being stored in said memory;

means connected to said computer for reading an identification card submitted by said person;

means connected to said computer by which said person requests a type of facility desired;

a program in said computer for determining whether a facility of the type requested by said person is available for assignment and, if so, assigning a facility to said person and recording in said memory a record of said facility associated with said person'"'"'s identity; and

means connected to said computer and to said means for storing to dispense to said person a key for said facility assigned to said person.

11. The self service terminal of claim 10 further comprising:

means for displaying to said person, verification of the registration for said person; and

means for printing and providing to said person, a document representing said assignment.