Cruise information and booking data processing system

• US 4,788,643 A
• Filed: 08/27/1985
• Issued: 11/29/1988
• Est. Priority Date: 08/29/1983
• Status: Expired due to Term

• Current Assignee: Royal Caribbean Cruises Limited (Royal Caribbean Group)
• Original Assignee: David Vollrath, Kenneth A.B. Trippe, Peter M. Edgar
• Inventors: Vollrath, David, Edgar, Peter M., Trippe, Kenneth A. B.
• Primary Examiner(s): Smith, Jerry
• Assistant Examiner(s): Meyer, Charles B.
• Application Number:
  US06/769,690
• Time in Patent Office: 1,190 Days
• Field of Search: 364/407, 364/707, 364/200 MS File, 364/900 MS File
• US Class Current: 705/6
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation

Abstract

In a travel reservation and information data processing system, airline reservation computers, which are connected to remotely located data processing terminals in travel agents'"'"'s offices, are also connected to a separate computer having a database containing detailed information on available cruises offered by subscribing cruise line operators. The separate computer is connected to remotely located data processing terminals in the offices of the subscribing cruise lines. The programs of the airline reservation computers are provided facilities to recognize requests for cruise information or cruise bookings received from the travel agents'"'"' terminals and to relay these requests to the separate computer. The separate computer responds to the received requests by transmitting back the requested information to the airline reservation computer from which the request was received or by entering a dialog to obtain information from the travel agent'"'"'s terminal needed to make a booking. The airline reservation computer sends messages and information back to the travel agent'"'"'s terminal from which the original request was received, and at which the information or message is then displayed. The data processing terminals in the cruise line operators offices are used to update the information in the database of the separate computer on the available cruises. When the separate computer has received the information needed for a booking it builds a booking message containing the information and transmits the booking message to the terminal in the office of the cruise line being booked. The cruise line then uses this terminal to confirm the booking to the separate computer.

Claims

1. A passenger travel reservation and information system comprising an airline reservation computer having data storage means storing data on the availability of a passenger space on a plurality of airline flights, a plurality of terminals connected to said airline reservation computer, each of said terminals having means to enter flight reservation requests, and transmit each entered flight reservation request to said airline reservation computer, each flight reservation request specifying at least one of said flights, said airline reservation computer having means responsive to the receipt of a flight reservation request to book the reservation requested by the flight reservation request by reducing the indicated space available in the data storage means of said airline reservation computer on the flight specified in the flight reservation request, a cruise information computer connected to said airline reservation computer and having data storage means storing information on availability of passenger space on a plurality of cruises, each of said terminals having means to enter cruise information requests containing requests for information on available cruises and to transmit each entered cruise information request to said airline reservation computer, said cruise information requests containing a predetermined identifying data word, said airline reservation computer having means responsive to said predetermined identifying word in a received cruise information request from one of said terminals to transmit the cruise information request to said cruise information computer, said cruise information computer having means responsive to the receipt of a cruise information request from said airline reservation computer to locate information in the data storage means of said cruise information computer corresponding to the information requested in said cruise information request and to transmit the located cruise information to said airline reservation computer, said airline reservation computer having means responsive to the receipt of cruise information from said cruise information computer to transmit the received cruise information to the terminal which transmitted the cruise information request which resulted in the cruise information being transmitted to said airline reservation computer, each of said terminals having means to display cruise information transmitted thereto by said airline reservation computer.

2. A travel reservation and information system as recited in claim 1, wherein said data storage means of said cruise information computer includes a file of stored information for each of a plurality of cruise line operators, said cruise information computer being connected to a second set of terminals, one for each of said cruise line operators, each of said terminals comprising means to update the information in the file in the data storage means of said cruise information computer for the corresponding cruise line operator.

3. A travel reservation and information system as recited in claim 2, wherein said cruise information computer maintains in said data storage, a record of unsold cabins for each available cruise from subscribing cruise line operators, each of said terminals has means to enter a cruise reservation request and to transmit each entered cruise reservation request to said airline reservation computer, said airline reservation computer having means responsive to the receipt of a cruise reservation request from one of said terminals to transmit the cruise reservation request to said cruise information computer, said cruise information computer having means responsive the receipt of a cruise reservation request from said airline reservation computer to enter a dialog with the terminal on which the cruise reservation request was entered to obtain booking data needed to book a cruise reservation, said cruise information computer transmitting a booking message containing said booking data to the terminal at the cruise line on which the cruise is being booked on the completion of said dialog.

4. A travel reservation and information system comprising a plurality of airline reservation computers each having data storage data means, storing data on the availability of passenger space on a plurality of airline flights, a plurality of terminals connected to each of said airline reservation computers, each of said terminals having means to enter flight reservation requests, and transmit each entered flight reservation request to the airline reservation computer connected thereto, each flight reservation request specifying one of said flights, said airline reservation computers each having means responsive to flight reservation requests received by such airline reservation computer to book the reservation requested by the flight reservation request by reducing the indicated space available in the data storage means of such airline reservation computer on the flight specified in the flight reservation request, a cruise information computer connected to each of said airline reservation computers and having data storage means storing information on availability of passenger space on a plurality of cruises, each of said terminals having means to enter cruise information requests containing requests for information on available cruises and to transmit each entered cruise information request to the airline reservation computer to which such terminals is connected, said cruise information requests each containing a predetermined identifying data word, said airline reservation computers each having means responsive to said predetermined identifying data in a received cruise information request from one of said terminals to transmit the cruise information request to said cruise information computer, said cruise information computer having means responsive to the receipt of a cruise information request from one of said airline reservation computers to locate information in the data storage means of said cruise information computer corresponding to the information requested in the received cruise information request and transmit the located cruise information to the airline reservation computer from which the cruise information request was received, each airline reservation computer having means responsive to the receipt of cruise information from said cruise information computer to transmit the received cruise information to the terminal which transmitted the cruise information request which resulted in the cruise information being transmitted to such airline reservation computer, each of said terminals having means to display cruise information transmitted thereto by the airline reservation computer connected thereto.

5. A travel reservation and information system as recited in claim 4, wherein each of said airline reservation computers employs a different character code system, means in said cruise information computer to translate each cruise information request received from an airline reservation computer into a common character code system employed in said cruise information computer, and to translate cruise information located in the data storage means of said cruise information computer in response to the receipt of a cruise information request into the character codey system of the airline reservation computer to which the cruise information is transmitted prior to the transmission of the information to such airline reservation computer.

6. A passenger travel reservation and information system comprising a first computer having data storage means for storing an inventory of available travel reservations of a first type of accomodation, a plurality of terminals connected to said first computer, each of said terminals having means to enter a first type of request for travel reservations of said first type of accomodation and transmit each such request to said first computer, said first computer having means responsive to the receipt of said first type of request to book the reservation requested by reducing the inventory of travel reservations stored in said data storage means, a second computer connected to said first computer and having storage means storing information on the availability of travel reservations of a second type of accomodation different than said first type of accomodation, each of said terminals having means to enter a second type of request for information on the availability of travel reservations of said second type and to transmit each such request to said first computer, said second type of request each containing a predetermined identifying data word, said first computer having means responsive to said predetermined identifying word in a request for said second type received from one of said terminals to transmit such request to said second computer, said second computer having means responsive to the receipt of a request of said second type from said first computer to locate information in the data storage means of said second computer, corresponding to the information requested in the second type of request and to transmit the located information to said first computer, said first computer having means responsive to the receipt of information from said second computer to transmit the received information to the terminal which transmitted the second type of request which resulted in the information being transmitted to said first computer, each of said terminals having means to display information transmitted thereto by said first computer.

7. A passenger travel reservation and information system as recited n claim 6, wherein said first type of accomodation is an airline passenger travel reservation, and said second type of accomodation is other than an airline passenger travel reservation.