Automatic transaction apparatus

• US 4,804,830 A
• Filed: 07/01/1986
• Issued: 02/14/1989
• Est. Priority Date: 07/05/1985
• Status: Expired due to Term

• Current Assignee: OKI Electric Industry Company Limited
• Original Assignee: OKI Electric Industry Company Limited
• Inventors: Oohashi, Kazuyuki, Miyagisima, Takao
• Primary Examiner(s): Envall, Jr., Roy N.
• Application Number:
  US06/881,055
• Time in Patent Office: 959 Days
• Field of Search: 235/379, 235/380, 235/381, 340/365 P
• US Class Current: 235/379
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/205 Housing aspects of ATMs

Abstract

An automatic transaction apparatus for processing transactions by the operation by a customer has a display unit, a through-vision touch type input device disposed on a screen of the display unit, and a judging device for judging a request of an operator for operation of the apparatus. The display unit, when operated by a customer, displays a text of designating customer'"'"'s operation and an illustration thereof, and displays in a step where an operation to be selected or designated by the customer is needed, any item so selected and designated. The display unit, when the operator presents a request for operation by himself using a key, etc., displays a switch screen for setting functions of the automatic transaction apparatus or altering any of those functions or a screen of processing a fault as a screen use for operator operation. Even if the display unit has displayed a screen for customer operation and for operator operation, provided that there is included any item of selection or designation therein, a display position of said item is sensed by the input device by directly touching the position, and the item selected or designated can be thereby entered in the apparatus.

Claims

1. An automatic transaction apparatus for displaying a user operating procedure to be performed by a user and items to be selected or specified by the user to enable the user to implement transaction processes, and for displaying a picture for an operator to enable the operator to implement the setting and changing of functions when operator operation is requested, the automatic transaction apparatus comprising:

a CRT display provided in a user operating unit;

a transparent tough input unit provided on a screen of said CRT display, for allowing the viewing of said screen of said CRT display therethrough, and for entering an item when said screen is touched at a position on said screen where an indication representing the item is displayed;

an operator operation request notifying means;

an operator operation request detecting means;

a mode switching means for switching an operating mode of the apparatus from a practical operation mode to an operator operation mode upon the detection of an operator operation request by said operator operation request detecting means;

a decision means for determining whether or not there is any trouble in the automatic transaction apparatus in the operator operation mode;

a mode setting means for placing the automatic transaction apparatus in a trouble eliminating mode when trouble is found in the operator operation mode, and for placing the automatic transaction apparatus in a function designating mode when no trouble is found in the operator operation mode;

a storage means for storing display data to be displayed on the screen of said CRT display in both said trouble eliminating mode and said function designating mode;

a display control means for controlling operations for editing display data, holding display data and feeding display data to said CRT display; and

a transfer means for reading display data corresponding to said trouble eliminating mode or said function designating mode or said function designating mode from said storage means and for transferring display data to said CRT display when the automatic transaction apparatus is in said trouble eliminating mode or said function designating mode.

2. An automatic transaction apparatus according to claim 1, wherein said display data for said trouble eliminating mode includes the causes of troubles and messages of guidance to deal with such troubles.

3. An automatic transaction apparatus according to claim 1, wherein said display data for said trouble eliminating mode includes an illustration showing a position where trouble has occurred.

4. An automatic transaction apparatus according to claim 1, wherein said display data for said trouble eliminating mode includes display data representing a key for entering an instruction to change from said trouble eliminating mode to said function designating mode.

5. An automatic transaction apparatus according to claim 1, wherein a picture displayed on said CRT display in said function designation mode includes display data of a switch picture illustrating a group of keys for designating the setting and changing of the functions of the automatic transaction apparatus.

6. An automatic transaction apparatus according to claim 5, wherein said switch picture includes an illustration of a key for designating an interruption of transaction.

7. An automatic transaction apparatus according to claim 5, wherein said switch picture includes an illustration of a key for designating a restoration of the automatic transaction apparatus from an abnormal condition.

8. An automatic transaction apparatus according to claim 5, wherein said switch picture includes an illustration of numerical keys respectively indicating numerals 0 through 9.

9. An automatic transaction apparatus according to claim 1, wherein said operator operation request means is a key.

10. An automatic transaction apparatus according to claim 1, wherein said operator operation request means is a card.