Telephone switching system with voice detection and answer supervision

• US 4,809,272 A
• Filed: 09/22/1986
• Issued: 02/28/1989
• Est. Priority Date: 09/22/1986
• Status: Expired due to Term

• Current Assignee: Firstpoint Contact Technologies, LLC (Alvaria Incorporated)
• Original Assignee: Rockwell International Corporation
• Inventors: Zuranski, Robert M., Torgrim, Willard J.
• Primary Examiner(s): NOT, DEFINED
• Assistant Examiner(s): Marcelo, Melvin
• Application Number:
  US06/909,549
• Time in Patent Office: 890 Days
• Field of Search: 370/110.1, 370/110.3, 379/386, 379/351, 379/257
• US Class Current: 370/522
• CPC Class Codes: H04Q 11/04 for time-division multiplexing H04Q11/0001 takes precedence

Abstract

An answer detector receives first and second control signals from an automatic calling distribution system. The first and second control signals are latched for further use by the answer detector. An address decode circuit receives address signals from the automatic calling distribution system. Furthermore, a pulse code modulated (PCM) data stream and a clock signal is received from the automatic calling distribution system. The PCM data stream is converted from a serial format to a parallel format and held in a data latch.

A processor in the answer detector in response to the first and second control signals monitors the PCM data stream for tone and voice energy. Through this analysis made by the processor, the answer detector responds to any of seven conditions: ringback tone, voice, tritone, busy tone, reorder tone, dial tone and a no response status. The processor places the proper response in an output buffer which is transmitted by an output signalling circuit back to the automatic calling distribution system.

Claims

1. An answer detector for use with an automatic call distribution system having a bus with at least first and second control signals, address signals, PCM data stream and clock signal comprising:

input signal means for receiving said first and second control signals, said input signal means connected to said bus;

address decode means for decoding said address signals, said address decode means connected to said bus;

data convert means for converting said PCM data stream from a serial format to a parallel format, said data convert means connected to said bus;

processor means for monitoring said PCM data stream, said processor means operatively connected to said input signal means, to said address decode means and to said data convert means, said processor means outputting a code signal indicative of tones and voice energy in said PCM data stream, said processor means responsive to said first and second control signals and utilizing said address signals to monitor said PCM data stream;

output signal means for transmitting at least first and second response signals to said automatic call distribution system, said output signal means connected to at least said processor means and to said bus.

2. The answer detector described in claim 1 wherein said answer detector further comprises I/O controller means for routing internal signals between said processor means and said input signal means, said data convert means and said output signal means.

3. The answer detector described in claim 1 wherein said answer detector further comprises interrupt controller means for providing an interrupt signal to said processor means, said interrupt controller means connected at least to said address decode means and to said processor means.

4. The answer detector described in claim 1 wherein said input signal means comprises:

means for receiving said first and second control signals and connected to said bus;

and means for latching said received first and second control signals and connected to said means for receiving for receiving.

5. The answer detector described in claim 1 wherein said data convert means comprises:

means for receiving said PCM data stream and connected to said bus, said means for receiving converting said PCM data stream from a serial format to a parallel format;

and means for latching said PCM data stream in said parallel format, said means for latching connected to said means for receiving.

6. A method of monitoring a telephonic PCM data stream for tone and voice energy and for use in an answer detector comprising:

(a) providing an enable signal to said answer detector to initialize the answer detector;

(b) providing at least first and second control signals, address signals and PCM data stream to said answer detector;

(c) seizing said answer detector;

(d) identifying predetermined values of said first and second control signals;

(e) connecting said answer detector to a trunk line;

(f) detecting tone or voice energy in said PCM data stream;

(g) transmitting on said trunk line at least a first and second predetermined response signal representative of said detected tone or voice energy; and

(h) disconnecting said trunk line and placing said answer detector in an idle state and proceeding to step (b).

7. The method described in claim 6 wherein said method further comprises in step (g) verifying said transmission of said first and second response signals for a predetermined time.

8. The method described in claim 6 wherein said method further comprises in step (d):

(d) identifying a second set of predetermined values and proceeding to step (i);

(i) testing said answer detector for proper operation and if no errors are identified returning to step (a) or;

(j) taking said answer detector out of service.

9. The method described in claim 6 wherein said method further comprises in step (d) identifying a third set of predetermined values and proceeding to step (a) to reinitialize said answer detector.

10. The method described in claim 6 wherein step (f), detecting tone or voice energy in said PCM data stream, comprises:

(1) detecting voice or tritone signals, or going to step (4) if detecting a first different signal;

(2) if voice or tritone signals are detected, waiting a first predetermined time interval;

(3) identifying the voice signal or the tritone signal and setting said first and second response signals indicative of said identified signal and going to step (g);

(4) determining when said first different signal in said PCM data stream is one and is off;

(5) detecting said first different signal as a busy tone signal or reorder tone signal or going to step (7) if detecting a second different signal;

(6) checking cadence to identify a busy tone signal or a reorder tone siganl and setting said first and second response signals indicative of said identified signal and going to step (g); and

(7) identifying a plurality of tone signals in said second different signal and setting said first and second response signals indicative of said identified signal and going to step (g).