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Message exchange device for communication between a manager and particular persons

  • US 4,811,383 A
  • Filed: 05/06/1986
  • Issued: 03/07/1989
  • Est. Priority Date: 05/07/1985
  • Status: Expired due to Term
First Claim
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1. Message exchange device connectable to a telephone line for communication between a manager and particular salesmen at at least one remote location comprising:

  • means for detecting an incoming call;

    a first recording means to reproduce and transmit onto the telephone line a prerecorded outgoing message to a caller upon receipt of an incoming call detected by said detecting means;

    a second recording means which can record only instructions or messages of the manager for any of the salesmen on any channel of a multi-channel recording medium;

    means for receiving a code number sent over the telephone line to the device by any of the salesmen who has called the device and for determining that the number is a special personal number for accessing one of the channels of the multi-channel recording medium for enabling any of said salesmen who sent the special personal number to receive his instruction or message from the manager by playing back the message on the channel accessed;

    memory means for storing information for each channel of the multi-channel recording medium to identify which channels have been accessed and which have not;

    means for receiving a code number sent over the telephone lines to the device by the manager identifying the caller as the manager and thereby allowing him to access the device by remote control;

    means for identifying by remote control whether a specific channel has been accessed or not as determined by said memory means;

    a first announcing means which, when the manager accesses the device for checking from a remote location, announces a "not yet heard" message so long as the specific channel has not been accessed so that a salesman for whom that message was intended has not yet heard the manager'"'"'s message or instruction from his channel; and

    a second announcing means which, when the manager accesses the device for checking from the remote location, announces an "already heard" message so long as the specific channel has been accessed so that a salesman for whom that message was intended has listened to the manager'"'"'s instruction of the message from his channel.

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