Computerized telephone monitoring system
First Claim
1. A telephone monitoring system comprising:
- (a) a monitor capable of being attached to a target telephone line and when so attached sense voltage changes on that line and translate those voltage changes into a form capable of being stored in a memory;
(b) an alphanumeric keyboard to allow an operator to input data into a memory;
(c) a memory unit storing a program and capable of storing data received from the monitor and the keyboard;
(d) a processing unit connected to the monitor, keyboard and memory for receiving data from the monitor and keyboard and manipulating that data in accordance with a program contained in the memory; and
(e) a display connected to the processing unit, keyboard and monitor for displaying data entered through the monitor and keyboard and data developed by the processing unit in accordance with a program contained in the memory.
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Accused Products
Abstract
A telephone monitoring system is disclosed which enables the operator to enter comment data and sort comment data entered by the operator and numerical data received from a monitor while the monitor continues to imput information from the target line. The system is comprised generally of a monitor capable of being attached to a target telephone line and when so attached senses voltage changes on that line and translates those voltage changes into a form capable of being stored in the memory, an alphanumeric keyboard, a memory unit storing a program capable of storing data received from the monitor and the keyboard, a processing unit and a display for displaying data entered through the monitor and through the keyboard as well as data developed by the processing unit in accordance with the program contained in the memory.
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Citations
18 Claims
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1. A telephone monitoring system comprising:
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(a) a monitor capable of being attached to a target telephone line and when so attached sense voltage changes on that line and translate those voltage changes into a form capable of being stored in a memory; (b) an alphanumeric keyboard to allow an operator to input data into a memory; (c) a memory unit storing a program and capable of storing data received from the monitor and the keyboard; (d) a processing unit connected to the monitor, keyboard and memory for receiving data from the monitor and keyboard and manipulating that data in accordance with a program contained in the memory; and (e) a display connected to the processing unit, keyboard and monitor for displaying data entered through the monitor and keyboard and data developed by the processing unit in accordance with a program contained in the memory. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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Specification