Computerized telephone monitoring system
First Claim
1. A telephone monitoring system comprising:
- (a) a monitor capable of being attached to a target telephone line and when so attached sense voltage changes on that line and translate those voltage changes into a form capable of being stored in a memory;
(b) an alphanumeric keyboard to allow an operator to input data into a memory;
(c) a memory unit storing a program and capable of storing data received from the monitor and the keyboard;
(d) a processing unit connected to the monitor, keyboard and memory for receiving data from the monitor and keyboard and manipulating that data in accordance with a program contained in the memory; and
(e) a display connected to the processing unit, keyboard and monitor for displaying data entered through the monitor and keyboard and data developed by the processing unit in accordance with a program contained in the memory.
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Accused Products
Abstract
A telephone monitoring system is disclosed which enables the operator to enter comment data and sort comment data entered by the operator and numerical data received from a monitor while the monitor continues to imput information from the target line. The system is comprised generally of a monitor capable of being attached to a target telephone line and when so attached senses voltage changes on that line and translates those voltage changes into a form capable of being stored in the memory, an alphanumeric keyboard, a memory unit storing a program capable of storing data received from the monitor and the keyboard, a processing unit and a display for displaying data entered through the monitor and through the keyboard as well as data developed by the processing unit in accordance with the program contained in the memory.
238 Citations
18 Claims
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1. A telephone monitoring system comprising:
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(a) a monitor capable of being attached to a target telephone line and when so attached sense voltage changes on that line and translate those voltage changes into a form capable of being stored in a memory; (b) an alphanumeric keyboard to allow an operator to input data into a memory; (c) a memory unit storing a program and capable of storing data received from the monitor and the keyboard; (d) a processing unit connected to the monitor, keyboard and memory for receiving data from the monitor and keyboard and manipulating that data in accordance with a program contained in the memory; and (e) a display connected to the processing unit, keyboard and monitor for displaying data entered through the monitor and keyboard and data developed by the processing unit in accordance with a program contained in the memory. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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Specification