Telephone technician's terminals

• US 4,837,811 A
• Filed: 01/25/1988
• Issued: 06/06/1989
• Est. Priority Date: 01/25/1988
• Status: Expired due to Term

• Current Assignee: Communication Manufacturing Company
• Original Assignee: Communication Manufacturing Company
• Inventors: Butler, Myron C., Madore, Christopher
• Primary Examiner(s): SCHREYER, STAFFORD
• Application Number:
  US07/148,427
• Time in Patent Office: 498 Days
• Field of Search: 379/96, 379/93, 379/21, 379/97
• US Class Current: 379/93.17
• CPC Class Codes: H04M 11/066 Telephone sets adapted for data transmision
• CPC Class Codes: H04M 3/30 for subscriber's lines , for the local loop

Abstract

An improved craft technician'"'"'s field terminal of the portable, hand-held type for use in communicating in diverse modes with a central technician access network. The terminal is connected to the telephone line in conventional manner in communication with the telephone access network. Job data can then be transmitted from the central network and downloaded to the terminal for instantaneous display. Re-transmission can be requested if needed. The terminal is capable of uploading data from the terminal display in either DTMF and/or ASCII to the central network. The craft technician'"'"'s terminal contains a much greater storage capacity than any similar devices heretofore and it is capable of holding job order and response data for what amounts to greater than a full days technician work. In addition, data displayed at the terminal may readily be transmitted for printer access while still being retained in the terminal storage.

Claims

1. A portable craftman'"'"'s terminal for communicating with a central access network of a telephone operating system, comprising:

means for connecting the terminal in communication with the central access network;

means actuatable to transmit a code signal to the central access network to initiate downloading of ASCII coded data from the central access network;

a central processing unit including a random access memory and erasable programmable read only memory;

means for receiving downloaded ASCII coded data as transmitted from said central access network;

a modem receiving said ASCII coded data and reformatting for input conversion to a serial tone signal;

a parallel-to-serial converter receiving said serial tone signal and providing output of a parallel multi-digital signal for input to said central processing unit;

display means receiving output from said central processing unit for displaying said downloaded data;

dual tone multi-frequency keypad means operative thru said central processing unit for composing an alpha-numeric data message as an encoded serial tone signal for processing through said converter, and for storage in said central processing unit random access memory, and for read out on said display means; and

means for transmitting a dual tone multi-frequency coded data message of upload to said central access network.

2. A portable terminal as set forth in claim 1 which further includes:

means for outputting data shown on said display means to an external print facility.

3. A portable terminal as set forth in claim 1 wherein said central processing unit further comprises:

microprocessor means controlled by program to coordinate operative functions of said terminal;

said erasable, programmable read only memory means is for storing said program for selective input to said microprocessor means.

4. A portable terminal as set forth in claim 1 wherein said display means comprises:

a liquid crystal display having at least four rows and twenty columns.

5. A portable terminal as set forth in claim 3 wherein:

said random access memory means has at least a 32K×

8 bit capacity.

6. A portable terminal as set forth in claim 5 wherein said display means comprises:

liquid crystal display having at least the capacity for four lines of twenty characters.

7. A portable terminal as set forth in claim 1 wherein:

said modem functions to interface coded serial tone signal from said converter representative of ASCII coded data at a preselected Baud rate; and

means transmitting said ASCII coded data for upload to said central access network.

8. A portable terminal as set forth in claim 7 which further includes:

means for varying the code transmission by selecting 300 or 1200 Baud rates.

9. A portable terminal as set forth in claim 7 which is further characterized in that:

said random access memory has on the order of a 32K by 8 bit capacity.

10. A portable terminal as set forth in claim 9 which includes:

means for storing all data processed and displayed in serial form with flushing of oldest data when full capacity of the random access memory takes place.

11. A portable terminal as set forth in claim 10 which includes:

means for initiating upload of all stored data in said random access memory by transmission to said central access network.