Telephone answering device with artificial intelligence
First Claim
Patent Images
1. A telephone answering device with artificial intelligence, comprising:
- means for storing plural outgoing messages;
means responsive to receipt of an incoming telephone call for sending on a telephone line to a caller a greeting message, such as "who is speaking, please?";
voice recognition means responsive to a voice characteristic of a response by the caller to the greeting message for identifying the caller as a specific caller;
means for sending on the telephone line to the caller a particular outgoing message from said means for storing corresponding to said specific caller;
further including means responsive to a touch tone code received from said caller for identifying said caller as a particular specific caller, whereby a specific caller can receive a specific message even if his or her voice is not identified by said voice recognition means.
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Abstract
In a telephone answering device, artificial intelligence sends an outgoing message to the caller upon receipt of an incoming call. When the caller responds, the artificial intelligence determines whether the caller'"'"'s voice is registered with the device, and if so, particular messages are played to the caller. If the caller'"'"'s voice is not registered, the caller is notified by the device, and he may receive his specific message by sending a touch tone code (e.g., telephone number) from his telephone.
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Citations
6 Claims
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1. A telephone answering device with artificial intelligence, comprising:
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means for storing plural outgoing messages; means responsive to receipt of an incoming telephone call for sending on a telephone line to a caller a greeting message, such as "who is speaking, please?"; voice recognition means responsive to a voice characteristic of a response by the caller to the greeting message for identifying the caller as a specific caller; means for sending on the telephone line to the caller a particular outgoing message from said means for storing corresponding to said specific caller; further including means responsive to a touch tone code received from said caller for identifying said caller as a particular specific caller, whereby a specific caller can receive a specific message even if his or her voice is not identified by said voice recognition means. - View Dependent Claims (2, 3, 4, 5, 6)
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Specification