Method and apparatus for automatically selecting system commands for display
First Claim
1. Telephone dialing apparatus for use with a telephone communication system for enabling a user to select a telephone dialing command for input to and execution by said system, said apparatus comprisingmeans for identifying each telephone dialing command of a group of telephone dialing commands inputted into said system,means responsive to said identifying means for counting the number of times each telephone dialing command is identified,table memory means responsive to any change in the count of said counting means for listing a plurality of frequently identified telephone dialing commands which have the highest accumulated count, andselection means operable by said user for selecting one of said plurality of frequently identified telephone dialing commands from said table memory means for input to said system.
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Accused Products
Abstract
In a user-interactive display-based telephone system, the present invention permits an automatic display of a repertoire of telephone command items most likely to be utilized by a user, thus providing one-touch access to such item without requiring either explicit programming of a command repertoire or a search by the user through the history of previous commands. This is accomplished through the use of three heuristics which consider frequency of command use, recency of command use, and previously failed commands. These heuristics may be implemented either separately or together in the system.
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Citations
9 Claims
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1. Telephone dialing apparatus for use with a telephone communication system for enabling a user to select a telephone dialing command for input to and execution by said system, said apparatus comprising
means for identifying each telephone dialing command of a group of telephone dialing commands inputted into said system, means responsive to said identifying means for counting the number of times each telephone dialing command is identified, table memory means responsive to any change in the count of said counting means for listing a plurality of frequently identified telephone dialing commands which have the highest accumulated count, and selection means operable by said user for selecting one of said plurality of frequently identified telephone dialing commands from said table memory means for input to said system.
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8. A method of inputting telephone dialing commands to a telephone communication system comprising the steps of:
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identifying each telephone dialing command of a group of telephone dialing commands inputted into said system, counting the number of times each telephone dialing command is identified, listing in a table memory, in response to any change in the count determined in said counting step, frequently identified telephone dialing commands which have the highest accumulated count, and user selection of one of said identified telephone dialing commands from said table memory for input to system. - View Dependent Claims (9)
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Specification