Phone management server for use with a personal computer LAN

• US 4,866,758 A
• Filed: 10/31/1988
• Issued: 09/12/1989
• Est. Priority Date: 10/31/1988
• Status: Expired due to Term

• Current Assignee: American Telephone & Telegraph Company (AT&T, Inc.), Bell Telephone Laboratories, Inc. (Nokia Corporation)
• Original Assignee: American Telephone & Telegraph Company (AT&T, Inc.), AT&T, Inc.
• Inventors: Heinzelmann, Karl A.
• Primary Examiner(s): Brown, Thomas W.
• Application Number:
  US07/264,654
• Time in Patent Office: 316 Days
• Field of Search: 379/94, 379/96, 379/98, 379/93, 379/269, 379/284, 379/247, 370/58, 370/60, 370/61, 370/62
• US Class Current: 379/93.15
• CPC Class Codes: H04M 1/56 Arrangements for indicating or recording the called number at the calling subscriber's set
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04M 3/42323 PBX's with CTI arrangements
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04Q 2213/13072 Sequence circuits for call signaling, ACD systems
• CPC Class Codes: H04Q 2213/1322 PBX
• CPC Class Codes: H04Q 2213/13389 LAN, internet
• CPC Class Codes: H04Q 3/62 for connecting to private branch exchanges

Abstract

The present invention relates to a technique for providing phone management (PM) services to personal computers (PCs) which are end users of a PC-only Local Area Network (LAN) by logically associating voice terminals of a separate voice and data Network, e.g., a Private Branch Exchange (PBX), with the PCs. To provide the PM services, a PM server device is provided as an interface between the PC and PBX Networks onto which are bridged appearances of the logically associated voice terminals. The PM server device includes hardware and PM server application software that perform routing and translations between (1) PM messages of the PC-LAN which use a first PM signaling protocol, and (2) PM messages of the PBX which use a second signaling protocol. Each end user PC of the PC-LAN that is logically associated with a voice terminal on a PBX network includes PM user application software that provides a PM user interface and terminates the first PM signaling protocol. Typical PM services that can be performed at the PC are displaying calling/called party identification, retrieving and displaying messages on the PC screen, and placing voice calls from a PC-based directory.

Claims

1. A method of providing phone management functionality to a personal computer (PC) or minicomputer forming part of a PC network, the method comprising the steps of:

(a) bridging an appearance of a voice terminal disposed near the PC and forming part of a separate network to a first port of a phone management interface interconnecting the PC network and the separate network, the separate network including call processing means for handling bidirectional call processing signaling messages associated with the voice terminal and the phone management interface;

(b) bidirectionally transmitting call processing signaling messages that are associated with the voice terminal between the call processing means of the separate network and the first port of the phone management interface using a first phone management protocol;

(c) bidirectionally transmitting call processing signaling messages between the PC, of the PC network, and a second port of the phone management interface using a second phone management protocol; and

(d) translating the call processing signaling messages received at either one of the first and second ports of the phone management interface between the first and second phone management protocols, and routing the translated call processing signaling messages from the phone management interface to the destined call processing means of the separate network or the PC of the PC network.

2. The method of providing phone management functionality according to claim 1 wherein in requesting phone management information from the PC of the PC network, performing step (c) by including the steps of:

(c1) invoking phone management user application software at the PC for obtaining a predetermined display on a screen of a display device of the PC relating to phone management functions;

(c2) generating a predetermined first phone management signaling message including a unique address designated for the PC and an indication of the request for a predetermined phone management function;

(c3) sending the first phone management signaling message formed in step (c2) in a first direction to the second port of the phone management interface using the second phone management protocol; and

(c4) after performing steps (d) and (b) for the predetermined first phone management signaling message in the first direction of transmission, performing steps (c) and (d) again for any second call processing signaling message sent in a second opposite direction to the first port of the phone management interface by the call processing means in response to the reception of the first phone management signaling message, and interpreting the second predetermined phone management signaling message and displaying an appropriate indication on the screen of the PC.

3. Apparatus for providing phone management functionality to a personal computer or minicomputer (PC) forming part of a first network including only PCs, the apparatus comprising:

a second network which is separate from the PC network and is capable of providing phone management call processing functions to associated end users, the second network including

a plurality of voice terminals, where one of the voice terminals is disposed near the PC of the first network being provided with the phone management functionality,

call processing means which is connected to the plurality of voice terminals for handling bidirectional call processing signaling messages associated with the voice terminals; and

a phone management server interface interconnecting the first and second networks, the phone management server interface comprising,

a first port to which is bridged an appearance of the one voice terminal from the second network for both receiving call processing signaling messages from the call processing means and transmitting call processing signaling messages to the call processing means using a first phone management signaling protocol;

a second port to which the PC is connected through the PC network, the second port being arranged to both receive call processing signaling messages from the PC and transmit call processing signaling messages to the PC using a second phone management signaling protocol; and

means (1) for translating the call processing signaling messages received at the first port in the first phone management protocol into the second phone management signaling protocol and routing the translated signaling message to the second port and then to the PC of the first network, and (2) for translating the call processing signaling messages received at the second port in the second phone management signaling protocol into the first phone management signaling protocol and routing the translated signaling message to the first port and then to the call processing means.

4. Apparatus according to claim 3 wherein the translating and routing means comprises;

a first network access interface providing a standard interface to the first network which is capable of transmittiing and receiving signaling messages to and from the PC, respectively, using the second phone management signaling protocol;

a second network access interface providing a standard interface to the second network which is capable of transmitting and receiving call processing signaling messages to and from the call processing means, respectively, using the first phone management signaling protocol; and

phone management server application software which performs bidirectional translations between the first and second phone management protocols and routes the translated call processing signaling messages to the appropriate one of the PC and the call processing means.

5. Apparatus according to claim 3 or 4 wherein the PC comprises:

a network access unit (NAU) which provides a standard interface to the first network and is capable of transmitting and receiving call processing signaling messages to and from the first network, respectively, using the second phone management signaling protocol; and

processor means including phone management user application software which both (1) generates phone management call processing signaling messages for transmission to the second port of the phone management interface in response to a phone management function request from a user of the PC, and (2) receives phone management call process signaling messages from the second port of the phone management interface and interprets such message and displays an appropriate indication on a screen of a display device associated with the PC in response to a phone management function request from the user of the PC.