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Automated telephone operator overflow device

  • US 4,893,328 A
  • Filed: 07/31/1987
  • Issued: 01/09/1990
  • Est. Priority Date: 07/31/1987
  • Status: Expired due to Fees
First Claim
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1. In a telephone answering system having a plurality of destinations and at least one routing point for arrival of incoming calls, an automated telephone answering device, comprisingmeasurement means for measuring the number of incoming calls for a recent period of time of predetermined length;

  • automated routing means for routing incoming calls to their destinations; and

    means, responsive to said measurement means, for engaging said automated routing means when said number of incoming calls for said recent period of time exceeds a predetermined value.

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