Call announcement arrangement

• US 4,899,358 A
• Filed: 08/08/1988
• Issued: 02/06/1990
• Est. Priority Date: 08/08/1988
• Status: Expired due to Term

• Current Assignee: American Telephone & Telegraph Company (AT&T, Inc.), Bell Telephone Laboratories, Inc. (Nokia Corporation)
• Original Assignee: American Telephone & Telegraph Company (AT&T, Inc.)
• Inventors: Blakley, James R.
• Primary Examiner(s): BROWN, THOMAS
• Application Number:
  US07/230,224
• Time in Patent Office: 547 Days
• Field of Search: 379/142, 379/249, 379/214, 379/215, 379/88, 379/89, 379/67, 379/208
• US Class Current: 379/284
• CPC Class Codes: H04M 1/578 associated with a synthesized vocal announcement
• CPC Class Codes: H04M 3/428 Arrangements for placing incoming calls on hold
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04Q 11/0471 Terminal access circuits
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13096 Digital apparatus individually associated with a subscriber line, digital line circuits
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/1315 Call waiting
• CPC Class Codes: H04Q 2213/13173 Busy signals
• CPC Class Codes: H04Q 2213/13204 Protocols
• CPC Class Codes: H04Q 2213/13209 ISDN
• CPC Class Codes: H04Q 2213/1334 Configuration within the switch
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 2213/13378 Speech recognition, speech analysis
• CPC Class Codes: Y10S 379/911 Distinctive ringing

Abstract

A call announcement arrangement that obtains the calling party name from a database search and uses a text-to-speech unit to generate speech signals for transmission to the called communication station. The calling party name is spoken at the station instead of being displayed. For a conventional analog station, the name is spoken after the called party has answered in response to ringing at the station but before a connection is completed to the caller. The called party accepts the caller either by remaining off-hook or by transmitting a connection signal using, for example, flash or tone signaling. For other illustrative station equipment such as an ISDN speakerphone or a specially adapted analog speakerphone, the calling party name is spoken before the called party answers in place of or in addition to normal ringing. Caller-identifying speech signal are also transmitted to a station determined to be busy to announce the caller name for a call waiting call.

Claims

1. A method of processing a call from a calling communication station to a called communication station comprising

in response to said call, effecting a search for information associated with said calling station,

transmitting speech signals, generated from information obtained during said search, to said called station, and

in response to disconnect signaling from said called station, transmitting speech signals representing call information, including said obtained information, to a message center.

2. A method in accordance with claim 1 further comprising

after transmitting said speech signals representing call information, completing a communication path between said calling station and said message center.

3. A method in accordance with claim 1 wherein said call information further includes a timestamp.

4. A method in accordance with claim 1 wherein said obtained information comprises text.

5. A method in accordance with claim 1 wherein said obtained information comprises recorded speech.

6. A method in accordance with claim 1 wherein said obtained information comprises a name associated with said calling station, and wherein said speech signals transmitted to said called station represent said name.

7. A method in accordance with claim 1 wherein said obtained information comprises a directory number associated with said calling station, and wherein said speech signals transmitted to said called station represent said directory number.

8. A method in accordance with claim 1 wherein said obtained information comprises a name and a directory number associated with said calling station, and wherein said speech signals transmitted to said called station represent said name and said directory number.

9. A method of processing a call from a calling communication station to a called communication station comprising

in response to said call, effecting a search for information associated with said calling station,

determining whether said called station is busy on another call,

upon determining that said called station is busy on another call, disconnecting a communication path between a calling communication station for said another call and said called station,

after disconnecting said communication path, transmitting speech signals, generated from information obtained during said search, to said called station,

after transmitting said speech signals to said called station, completing a communication path between said last-mentioned calling station and said called station, and

after said completing and in response to receipt of signaling from said called station, completing a communication path between said first-mentioned calling station and said called station.

10. A method in accordance with claim 9 wherein said signaling comprises flash signaling.

11. A method in accordance with claim 9 wherein said obtained information comprises text.

12. A method in accordance with claim 9 wherein said obtained information comprises recorded speech.

13. A method in accordance with claim 9 wherein said obtained information comprises a name associated with said calling station, and wherein said speech signals transmitted to said called station represent said name.

14. A method in accordance with claim 9 wherein said obtained information comprises a directory number associated with said calling station, and wherein said speech signals transmitted to said called station represent said directory number.

15. A method in accordance with claim 9 wherein said obtained information comprises a name and a directory number associated with said calling station, and wherein said speech signals transmitted to said called station represent said name and said directory number.

16. A method in accordance with claim 9 wherein said obtained information comprises a privacy indicator, and wherein said speech signals transmitted to said called station represent a definition of unavailability of a calling party name for said call.

17. A method in accordance with claim 9 wherein said obtained information defines said call from said calling station as a toll call, and wherein said speech signals transmitted to said called station represent a definition of said call as a toll call.

18. A method of processing a call from a calling communication station to a called communication station comprising

in response to said call, effecting a search for information associated with said calling station,

determining whether said called station is busy on another call,

upon determining that said called station is busy on another call, disconnecting a communication path between a calling communication station for said another call and said called station,

after disconnecting said communication path, transmitting speech signals, generated from information obtained during said search, to said called station,

after transmitting said speech signals to said called station, completing a communication path between said last-mentioned calling station and said called station, and

after said completing and in response to receipt of signaling from said called station, disconnecting said completed communication path and completing a communication path between said first-mentioned calling station and said called station.

19. A method of processing a call from a calling communication station to a called communication station comprising

in response to said call, effecting a search for information associated with said calling station,

determining whether said called station is busy on another call,

upon determining that said called station is busy on another call, disconnecting a communication path between a calling communication station for said another call and said called station,

after disconnecting said communication path, transmitting speech signals, generated from information obtained during said search, to said called station,

after transmitting said speech signals to said called station, completing a communication path between said last-mentioned calling station and said called station, and

after said completing and in response to expiration of a predefined time period without receiving signaling from said called station, transmitting speech signals representing call information, including said obtained information, to a message center.

20. A method in accordance with claim 19 further comprising

after transmitting said speech signals representing call information, completing a communication path between said first-mentioned calling station and said message center.

21. A method of processing a call from a calling communication station to a called communication station comprising

in response to said call, effecting a search for information associated with said calling station,

transmitting speech signals, generated from information obtained during said search, to said called station, and

in response to disconnect signaling from said called station, transmitting call information, including said obtained information, to a message center.

22. A method of processing a call from a calling communication station to a called communication station comprising

in response to said call, effecting a search for information associated with said calling station,

transmitting information obtained during said search to said called station, and

in response to disconnect signaling from said called station, transmitting call information, including said obtained information, to a message center.

23. A method of processing a call from a calling communication station to a called communication station comprising

in response to said call, effecting a search for information associated with said calling station,

determining whether said called station is busy on another call,

upon determining that said called station is busy on another call, disconnecting a communication path between a calling communication station for said another call and said called station,

after disconnecting said communication path, transmitting speech signals, generated from information obtained during said search, to said called station,

after transmitting said speech signals to said called station, completing a communication path between said last-mentioned calling station and said called station, and

after said completing and in response to expiration of a predefined time period without receiving signaling from said called station, transmitting call information, including said obtained information, to a message center.

24. Apparatus for processing a call from a calling communication station to a called communication station comprising

switching means connectable to said calling and called stations, and

control means for controlling said switching system and operable under control of a program for controlling the following operations:

in response to said call, effecting a search for information associated with said calling station,

determining whether said called station is busy on another call,

upon determining that said called station is busy on another call, disconnecting a communication path of said switching means between a calling communication station for said another call and said called station,

after disconnecting said communication path, transmitting speech signals, generated from information obtained during said search, to said called station,

after transmitting said speech signals to said called station, completing a communication path of said switching means between said last-mentioned calling station and said called station, and

after said completing and in response to receipt of signaling from said called station, completing a communication path of said switching means between said first-mentioned calling station and said called station.

25. Apparatus for processing a call from a calling communication station to a called communication station comprising

switching means connectable to said calling and called stations, and

control means for controlling said switching system and operable under control of a program for controlling the following operations:

in response to said call, effecting a search for information associated with said calling station,

transmitting speech signals, generated from information obtained during said search, to said called station, and

in response to disconnect signaling from said called station, transmitting call information, including said obtained information, to a message center.

26. Apparatus for processing a call from a calling communication station to a called communication station comprising

switching means connectable to said calling and called stations, and

control means for controlling said switching system and operable under control of a program for controlling the following operations:

in response to said call, effecting a search for information associated with said calling station,

transmitting information obtained during said search to said called station, and

in response to disconnect signaling from said called station, transmitting call information, including said obtained information, to a message center.