Method of measuring message response time performance of a data processing system including data terminals

• US 4,930,093 A
• Filed: 08/01/1988
• Issued: 05/29/1990
• Est. Priority Date: 08/01/1988
• Status: Expired due to Term

• Current Assignee: NCR Corporation (NCR Voyix Corporation)
• Original Assignee: NCR Corporation (NCR Voyix Corporation)
• Inventors: Finfrock, Don C., Houser, James S.
• Primary Examiner(s): Lall, Parshotam S.
• Assistant Examiner(s): Dixon, Joseph L.
• Application Number:
  US07/226,923
• Time in Patent Office: 666 Days
• Field of Search: 364/551.01, 364/569, 364/550, 364/405, 364/552, 364/200, 364/900, 371/22, 340/825.07, 340/825.08, 340/825.16, 379/92, 379/107, 235/438, 358/84
• US Class Current: 702/186
• CPC Class Codes: G07G 1/14 Systems including one or more distant stations co-operating with a central processing unit data transmission in general H04L; telemetry systems for selectively calling a substation from a main station H04Q9/00

Abstract

A method of measuring message response time performance of a data processing system includes the generation of timing messages when a data or status message is sent from a data terminal, such as a point of sale terminal in the system to a central processing unit, and when a data message is received at the terminal from the central processing unit. The timing messages include identification of type of message, time data taken from a timer in the terminal, and a sequence number which permits related messages to be paired so that the time values in each can be compared to determine a response time for the total period required for transmission of messages from the terminal to the central processing unit, any necessary data processing at the central processing unit and transmission of a message from the central processing unit back to the terminal.

Claims

1. A method of measuring message response time performance of a data processing system which includes a central processing unit having data storage, data processing and communications means and also including a plurality of data terminals each having communications means, timing means and means for recording time data, comprising the following steps:

sending a first system message to the central processing unit from a data terminal, said message including a sequence number previously provided to said data terminal by said central processing unit;

generating a first timing message by said data terminal at substantially the same time that said first system message is sent to said central processing unit, said first timing message including time data taken from the timing means in said data terminal at the time that said first data message is sent to said central processing unit from said data terminal, also including the sequence number included in said system message, and further including an identification of the message as being sent from said terminal to said central processing unit;

recording said first timing message;

sending a second system message from said central processing unit to said data terminal in response to said first system message, said second system message including a sequence number bearing a predetermined relationship to the sequence number contained in said first system message;

generating a second timing message by said data terminal at substantially the same time that said second system message is received by said data terminal, said second timing message including time data taken from the timing means in said data terminal at the time that said second system message is received by said data terminal, also including the sequence number contained in said second system message, and further including an identification of the message as being sent from said central processing unit to said data terminal;

recording said second timing message;

associating said first timing message with said second timing message by virtue of the predetermined relationship between the sequence numbers included in said first and second timing messages; and

comparing the time data included in said first and second timing messages to establish the total time elapsed between the sending of said first system message by said data terminal and the receipt of said second system message by said data terminal.

2. The method of claim 1 in which the first system message includes transaction data generated by said data terminal.

3. The method of claim 2 in which the second system message includes data generated by said central processing unit for transmission to said data terminal in response to data transmitted from said data terminal to said central processing unit in said first system message.

4. The method of claim 1 in which the identification included in said first and second timing messages may include a first character to indicate that an associated system message contained transaction information and was transmitted from said data terminal to said central processing unit, or may include a second character to indicate that an associated system message contained data generated by said central processing unit and was transmitted from said central processing unit to said data terminal, or may include a third character to indicate that an associated system message was for status only.

5. The method of claim 1, in which said first and second timing messages are recorded by a printer which is included in the data terminal and which is dedicated exclusively to such recording.

6. The method of claim 1 in which said data processing system also includes data capture means having storage means and also includes analysis processing means both coupled to said plurality of data terminals, in which said first and second timing messages are recorded in said storage means in said data capture means, and in which the steps of associating related first and second timing messages and comparing the time data included in said messages to establish total time elapsed are carried out by said analysis processing means.

7. The method of claim 6 in which said time data included in said messages is stored in accordance with a time interval during which it is collected, and in which displays of performance statistics, graphics and charts of said time data for a given time interval during which said time data is collected can be generated by said analysis processing means.

8. The method of claim 6 in which said analysis processing means collects and analyzes data from a plurality of data terminals.

9. The method of claim 1 in which each of said data terminals is a point of sale terminal having a keyboard, a display and a printer for receiving, recording and displaying transaction data originating at said data terminal and transmitted to said data terminal from said central processing unit.

10. The method of claim 1 in which the predetermined relationship of the sequence number in the second system message with respect to the sequence number in the first system message is that said sequence number in the second system message is greater by a value of one.

11. The method of claim 1 in which the format of said timing messages comprises one identification character, four sequence number characters and four time characters.

12. The method of claim 1 in which a plurality of data terminals in a data processing system are provided with printers dedicated to recording of timing messages, in which system messages associated with more than one data terminal may be communicated to and from said central processing unit, and in which first and second timing messages generated by the printer in each data terminal can be associated by the predetermined relationship of their sequence numbers for comparison to establish total time elapsed between sending of a first system message by a given data terminal and receipt of a related second system message from said central processing unit by said data terminal.