Telephone system with customized central message center

• US 4,941,167 A
• Filed: 11/04/1988
• Issued: 07/10/1990
• Est. Priority Date: 11/04/1988
• Status: Expired due to Fees

• Current Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Smith, Todd, Crawford, Robert J., Zancho, William F., Cannalte, Gary A.
• Primary Examiner(s): Brown, Thomas W.
• Application Number:
  US07/267,484
• Time in Patent Office: 613 Days
• Field of Search: 379/88, 379/89, 379/67, 379/211, 379/214, 379/212, 379/210, 379/263, 379/274, 379/58, 379/59, 379/63, 379/142
• US Class Current: 379/88.26
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04M 3/53 Centralised arrangements for recording incoming messages , i.e. mailbox systems
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

A telephone system employs a novel message system for calling parties. The switch controller includes selectable and programmable announcement machines, while the telephone devices include indicators which allow call transferees the ability to determine the reason the call was transferred, e.g., the called telephone was busy, did not answer or the called telephone party is in conference. When desired, a telephone party is capable of programming the switch controller to reply to any particular incoming phone calls with one of a number of customized or preselected messages.

Claims

1. A telephone communications system, comprising:

switch control means for intercoupling a plurality of telephone devices and for activating at least one prerecorded message of a plurality of prerecorded messages in response to initiated telephone calls, including;

means for providing at least one prerecorded message, wherein one of the prerecorded messages is a help message for access by a first telephone device;

means for providing telephone call transfers from the first telephone device to a second telephone device; and

means for communicating data to the second telephone device;

the first telephone device having means for designating a prerecorded message at the means for providing prerecorded messages; and

the second telephone device having means for indicating, in response to a telephone call transfer from the first telephone device and in response to data from the means for communicating data, a prerecorded message designated by the means for designating a prerecorded message.

2. The telephone communications system of claim 1 wherein the means for indicating are light emitting diodes.

3. The telephone communications system of claim 1 wherein the means for designating a prerecorded message is a keypad integral to the first telephone device.

4. The telephone communications system of claim 1 wherein the data is a telephone number.

5. The telephone communications system of claim 1 wherein the data is a status indication of the first telephone device.