Interactive data retrieval system for producing facsimile reports

• US 4,974,254 A
• Filed: 05/10/1989
• Issued: 11/27/1990
• Est. Priority Date: 05/10/1989
• Status: Expired due to Fees

• Current Assignee: Michael C. Perine, Wesley Miller
• Original Assignee: Faxlogic Incorporated
• Inventors: Perine, Michael C., Han, Gregory C.
• Primary Examiner(s): Ng, Jin F.
• Assistant Examiner(s): Chan, Wing F.
• Application Number:
  US07/349,854
• Time in Patent Office: 566 Days
• Field of Search: 358/400, 358/402, 358/403, 358/405, 358/407, 358/434, 358/435, 358/436, 358/438, 358/443, 358/442, 379/90, 379/91, 379/96-98, 379/100
• US Class Current: 379/100.11
• CPC Class Codes: H04M 11/085 using a television receiver, e.g. viewdata system
• CPC Class Codes: H04N 1/00204 with a digital computer or a digital computer system, e.g. an internet server programmed control between transmitter and receiver or between image input and image output device H04N1/32561
• CPC Class Codes: H04N 1/00206 Transmitting or receiving computer data via an image communication device, e.g. a facsimile transceiver H04N1/00236 takes precedence
• CPC Class Codes: H04N 1/32771 in response to a request, e.g. for a particular document
• CPC Class Codes: H04N 1/32782 using a tone- or pulse-coded request
• CPC Class Codes: Y10S 379/908 Multimedia

Abstract

The interactive data retrieval system utilizes a computer system that has a telephone interface, a memory, and a facsimile transmission device. The telephone interface is connected to a telephone line and receives information request signals from the caller and transmits audio responses over the telephone line to that person based upon the requested signals. The computer program converts the information request signals into a search request command. The program searches the data compilation and obtains a data set based upon that command. The data set may be an acknowledgment of the subscriber or customer account number and security code or, on a broader level, may be the number of hits or records present in the data set that was generated by the search of the data compilation. The program produces signals which represent audio response signals and the audio response signals are sent via the telephone interface to the subscriber or customer. The audio response signals are based upon a characteristic of the data set. The subscriber then sends a search order command. The program responds by compiling and formatting records corresponding to the data set facsimile signals and sends the facsimile signals over the fax to another machine.

Claims

1. A method of interactively requesting data over a telephone line from a computer system and having the computer system produce facsimile formatted report signals based upon dual tone multifrequency signals as information requests from a subscriber comprising the steps of:

maintaining an electronic data compilation of records, each record having a plurality of fields therein;

receiving information request signals over the telephone lien from the subscriber representing an initial data inquiry;

electronically formulating a search request command based upon said information request signals unique to at least one field of said plurality of fields;

searching through said at least one field in said data compilation and obtaining a data set based upon said search request command;

electronically generating and sending audio signals over said telephone line reporting the number of records in said data set to said subscriber;

receiving further information request signals over the telephone line from said subscriber;

formulating a further search request command based upon said further information request signals, obtaining a further data set, and electronically generating and audibly reporting the number of records in said further data set to said subscriber over said telephone line;

obtaining a search complete command signal from said subscriber over said telephone line;

compiling records from said data compilation corresponding to at least one of said data set and said further data set;

formatting said corresponding records into a facsimile formatted report, and generating and transmitting signals representative thereof over said telephone line.

2. A method of providing an interactive communications, regarding dual tone multifrequency signals as information requests, between respective ones of a plurality of subscribers and a computer system over a corresponding first plurality of telephone lines and having the computer system produce and send a plurality of facsimile formatted reports, represented by facsimile formatted signals, over a second plurality of telephone lines, wherein each facsimile formatted report is based upon information requests from a respective subscriber, the method comprising the steps of:

maintaining an electronic data compilation of records;

receiving information request signals from respective ones of said plurality of subscribers over corresponding ones of said first plurality of telephone lines, each subscriber accessing the computer system over a corresponding first telephone line and the received respective information request signals representing an initial data inquiry from said respective subscriber;

substantially concurrently executing, for all subscribers accessing the computer system, the following steps on a per subscriber basis;

electronically formulating a search request command based upon said respective information request signals;

searching said data compilation and obtaining a data set based upon said search request command;

electronically generating and sending audio signals over said corresponding first telephone line reporting a characteristic of said data set to said respective subscriber;

receiving further information request signals over said corresponding first telephone line from said respective subscriber;

formulating a further search request command based upon said further information request signals, obtaining a further data set, and electronically generating and audibly reporting a characteristic of said further data set to said respective subscriber over said corresponding first telephone line;

obtaining a search complete command signal from said respective subscriber over said corresponding first telephone line;

compiling records from said data compilation corresponding to at least one of said data set and said further data set;

formatting said corresponding records into a facsimile formatted report, and generating and transmitting signals representative thereof over one of said second plurality of telephone lines.

3. An interactive data retrieval system for receiving dual tone multifrequency signals as information request signals and a search command over a first telephone line from a subscriber and for transmitting facsimile formatted signals over one of said first telephone line and a second telephone line comprising:

a computer system having;

a telephone interface adapted to receive said information request signals and said search command and to transmit over said first telephone line audio response signals to said subscriber;

a memory having a data compilation of records stored therein, each record having a plurality of fields therein;

a facsimile transmission device adapted to transmit said facsimile formatted signals over one of said first telephone line and said second telephone line;

means for converting said information request signals received from said telephone interface means into a search request command unique to at least one field of said plurality of fields;

means for conducting a search through said at least one field in said data compilation and obtaining a data set based upon said search request command;

means for generating said audio response signals based upon the number of records in said data set and sending the same to the subscriber via the telephone interface;

means, responsive to further information request signals, for converting the same into a further search request command and conducting and compiling a further data set, and means for generating and sending to said subscriber further audio signals based upon the number of records in said further data set;

means responsive to said search command for compiling and formatting records corresponding to at least one of said data set and said further data set into facsimile formatted signals and for sending, via said facsimile transmission device, said facsimile formatted signals.

4. An interactive data retrieval system as claimed in claim 3 wherein said characteristic corresponds to the number of records represented by said data set and said characteristic is audibly generated and sent in response to both information request signals.

5. An interactive data retrieval system as claimed in claim 3 wherein said information request signals are configured as a series of dual tone multifrequency signals and said search command is configured as at least one dual tone multifrequency signal.

6. An interactive data retrieval system as claimed in claim 5 wherein said computer system includes means for generating audio instruction signals and sending said audio instruction signals over said first telephone line via said telephone interface, said audio instruction signals representing instructions describing the usage of the interactive data retrieval system to the subscriber.

7. An interactive data retrieval system for receiving dual tone multifrequency signals as information request signals and search commands over a first plurality of telephone lines from a plurality of subscribers and for transmitting facsimile formatted signals over a second plurality of telephone lines comprising:

a computer system having;

a plurality of a telephone interface, a respective telephone interface coupled to a corresponding one of said first plurality of telephone lines, each telephone interface adapted to receive respective information request signals and search commands and to transmit over the corresponding first telephone line audio response signals to a respective subscriber;

a memory having a data compilation of records stored therein;

a plurality of facsimile transmission devices, a respective facsimile transmission device coupled to a corresponding one of said second plurality of telephone lines, each facsimile transmission device adapted to transmit said facsimile formatted signals over said corresponding said second telephone line;

means for converting said information request signals received from said respective telephone interface means into a search request command;

means for conducting a search of said data compilation and obtaining a data set based upon said search request command;

means for generating said audio response signals based upon a characteristic of said data set and sending the same to the respective subscriber via the respective telephone interface;

means responsive to further information request signals for converting the same into a further search request command and conducting and compiling a further data set, and means for generating and sending to said respective subscriber further audio signals based upon a characteristic of said further data set;

means responsive to said search command for compiling and formatting records corresponding to at least one of said data set and said further data set into facsimile formatted signals and sending, via said respective facsimile transmission device, said facsimile formatted signals; and

,

multitasking means for operating said means for converting, means for conducting a search, means for generating said audio response, means responsive to the further information requests, and means responsive to said search command when multiple subscribers access the computer system.

8. An interactive data retrieval system as claimed in claim 7 wherein said multitasking means operates on a per subscriber basis and all operations occur substantially concurrently for said multiple subscribers.

9. An interactive data retrieval system as claimed in claim 8 wherein said multitasking means sequentially operates said means for converting, means for conducting a search, means for generating said audio response, means responsive to the further information requests, and means responsive to said search command on a per subscriber basis while substantially concurrently operating on other subscriber requests.

10. An interactive data retrieval system as claimed in claim 8 wherein said characteristic corresponds to the number of records represented by said data set and said characteristic is audibly generated and sent in response to said information request signals and said further information request signals.

11. An interactive data retrieval system as claimed in claim 7 wherein said information request signals are configured as a series of dual tone multifrequency signals and said search command is configured as at least one dual tone multifrequency signal.

12. An interactive data retrieval system as claimed in claim 7 wherein said computer system includes means for generating audio instruction signals and sending said audio instruction signals over said corresponding first telephone line via said respective telephone interface, said audio instruction signals representing instructions describing the usage of the interactive data retrieval system to the respective subscriber.

13. An interactive data retrieval system as claimed in claim 12 wherein said audio instruction signals include a request to input a subscriber ID, said computer system including an access control which permits electronic access to said computer system only after receipt of an appropriate subscriber ID by said respective subscriber, said appropriate subscriber ID being part of said data compilation.

14. An interactive data retrieval system as claimed in claim 7 wherein said search request signals and said further search request signals include signals formatted in search query language.

15. An interactive data retrieval system as claimed in claim 7 wherein said computer system includes:

a sequentially presented stream of data, said stream of data including a plurality of data tags and a plurality of time critical variable data, each said data tag associated with at least one of said plurality of time critical variable data;

said data compilation of records including at least a group of select data tags; and

means for monitoring said stream of data and storing, in said memory, time critical data associated with data tags that are similar to said select data tags.

16. An interactive data retrieval system as claimed in claim 15 wherein said respective subscriber sends data tag select command signals over said corresponding first telephone line and said computer system includes:

means for incorporating a data tag, corresponding to said data tag select command signals, into said group of select data tags that are part of the data compilation; and

,

means for audibly verifying the data tag, corresponding to the respective data tag select command, to the respective subscriber over the corresponding first telephone line, via said respective telephone interface, prior to incorporating said corresponding data tag into said group of select data tags.

17. An interactive data retrieval system as claimed in claim 16 wherein said stream of data represents financial and commercial information, said data tags represent at least one of call letters for stocks, bonds, commodities, futures, options, interest rate identifiers, composite indexes and government statistics, and said time critical variable data represent at least one of monetary values, level indicators, rates of change and other numerical quantities that change over time and are associated with said data tags at a particular time.

18. An interactive data retrieval system as claimed in claim 7 wherein said computer system may be accessed by a third party other than said plurality of subscribers, said computer system includes means for generating audio instruction signals distinguishing said third party from said respective subscribers and sending said audio instruction signals over said corresponding first telephone line via said respective telephone interface, said distinguishing audio instruction signals representing instructions describing the usage of the interactive data retrieval system vis-a-vis the respective subscriber and third party.

19. An interactive data retrieval system as claimed in claim 18 wherein said third party accesses said computer system in order to add or modify records in said data compilation, the additional and modified records being respectively represented by record input signals sent by said third party over one of said plurality of first telephone lines, said computer system including:

means for adding and modifying said records of said data compilation stored in said memory in accordance with said record input signals received by one of said plurality of telephone interfaces, coupled to said one of said first plurality of telephone lines.

20. An interactive data retrieval system as claimed in claim 19 wherein said computer system includes:

means for audibly verifying the record, added or modified by said means for adding and modifying, to the third party over said corresponding first telephone line, via said respective telephone interface.

21. An interactive data retrieval system as claimed in claim 7 wherein said data compilation includes records representing information regarding said plurality of subscribers and information regarding persons seeking employment, the latter information including one or more selected from the group of name, address, telephone number, current employment position, salary range, work experience and job preference.

22. An interactive data retrieval system for receiving dual tone multifrequency signals as information request signals and a search command over a first telephone line from a subscriber and for transmitting facsimile formatted signals over one of said first telephone line and a second telephone line comprising:

a computer system having;

a telephone interface adapted to receive said information request signals and said search command and to transmit over said first telephone line audio response signals to said subscriber;

a memory having a data compilation of records stored therein, each record having a plurality of fields therein;

a facsimile transmission device adapted to transmit said facsimile formatted signals over one of said first telephone line and said second telephone line;

means for converting said information request signals received from said telephone interface means into a search request command unique to at least one field of said plurality of fields;

means for conducting a search through said at least one field in said data compilation and obtaining a data set based upon said search request command;

means for generating said audio response signals based upon the number of records in said data set and sending the same to the subscriber via the telephone interface;

means responsive to said search command for compiling and formatting records corresponding to said data set into facsimile formatted signals and sending, via said facsimile transmission device, said facsimile formatted signals.

23. An interactive data retrieval system as claimed in claim 22 wherein said information request signals from said subscriber include, at least in a first instance, search request information including at least a first field identifier and a first search string signals and include, at least in a second instance, search modification signals including one of a second field identifier and a corresponding search string, a second search string corresponding to said first field identifier and a boolean logic command, and wherein in the first instance, the means for converting operates on said search request information signals, the computer system includes means, responsive to said search modification signals, for converting said search modification signals into a further search request command and conducting and compiling a further data set, and means for generating and sending to said subscriber further audio signals based upon the number of records in said further data set, and wherein said means responsive to said search command compiles, formats and sends records corresponding to one of said data set and said further data set to said facsimile transmission device.

24. An interactive data retrieval system as claimed in claim 22 wherein said computer system includes:

a sequentially presented stream of data, said stream of data including a plurality of data tags and a plurality of time critical variable data, each said data tag associated with at least one of said plurality of time critical variable data;

said data compilation of records including at least a group of select data tags; and

means for monitoring said stream of data and storing, in said memory, time critical data associated with data tags that are similar to said select data tags.

25. An interactive data retrieval system as claimed in claim 24 wherein said subscriber sends a subscriber ID over said telephone line to said computer system, said computer system having an access control which permits electronic access to said computer system only after receipt of a subscriber ID which matches a stored subscriber ID, said stored subscriber ID being included in said data compilation.

26. An interactive data retrieval system as claimed in claim 24 wherein said subscriber issues data tag select command signals over said first telephone line and said computer system includes:

means for incorporating a data tag, corresponding to said data tag select command signals, into said group of select data tags that are part of the data compilation.

27. An interactive data retrieval system as claimed in claim 26 wherein said computer system includes means for audibly verifying the data tag, corresponding to the respective data tag select command signals, to the subscriber over the first telephone line, via said telephone interface, prior to incorporating said corresponding data tag into said group of select data tags.

28. An interactive data retrieval system as claimed in claim 27 wherein said stream of data represents financial and commercial information, said data tags represent at least one of call letters for stocks, bonds, commodities, futures, options, interest rate identifiers, composite indexes and government statistics, and said time critical variable data represent at least one of monetary values, level indicators, rates of change and other numerical quantities that change over time and are associated with said data tags at a particular time.

29. An interactive data retrieval system as claimed in claim 28 wherein said means for compiling and formatting records, corresponding to the data set, formats said records as a spread sheet which is represented by said facsimile formatted signals.

30. An interactive data retrieval and purchasing system for receiving dual tone multifrequency signals as information request signals and order commands over a first plurality of telephone lines from a plurality of customers and for transmitting facsimile formatted signals over a second plurality of telephone lines to a respective plurality of customer facsimile machines comprising:

a computer system having;

a plurality of a telephone interfaces, a respective telephone interface coupled to a corresponding one of said first plurality of telephone lines, each telephone interface adapted to receive respective information request signals and order commands and to transmit over the corresponding first telephone line audio response signals to a respective customer;

a memory having a data compilation of records stored therein;

a plurality of facsimile transmission devices, a respective facsimile transmission device coupled to a corresponding one of said second plurality of telephone lines, each facsimile transmission device adapted to transmit said facsimile formatted signals over said corresponding said second telephone line;

means for converting said information request signals received from said respective telephone interface means into a search request command;

means for conducting a search of said data compilation and obtaining a first data set based upon said search request command;

means for generating said audio response signals based upon a characteristic of said first data set and sending the same to the respective customer via the respective telephone interface;

means responsive to further information request signals for converting the same into a further search request command and conducting and compiling a second data set, and means for generating and sending to said respective customer further audio signals based upon a characteristic of said second data set;

means responsive to said order command for compiling and formatting records corresponding to at least one of said first data set and said second data set into facsimile formatted signals;

means for obtaining a customer facsimile identifier based at least in part on one of said first and second data sets, said customer facsimile identifier representing a customer designated facsimile phone number corresponding to one of said plurality of customer facsimile machines that corresponds to said customer;

means for sending, via said respective facsimile transmission device, said facsimile formatted signals to said one of said customer facsimile machines based upon said customer facsimile identifier; and

,

multitasking means for operating said means for converting, means for conducting a search, means for generating said audio response, means responsive to the further information requests, means responsive to said search command, means for obtaining and means for sending when multiple subscribers access the computer system.

31. An interactive data retrieval and purchasing system as claimed in claim 30 including mans for generating warehouse order signals based upon said at least one of said first and second data sets after said facsimile formatted signals are sent to said customer.

32. An interactive data retrieval and purchasing system as claimed in claim 30 wherein said first data set includes at least said customer facsimile identifier and a customer account identifier.