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Computer system with easy input means for consultation

  • US 5,006,998 A
  • Filed: 11/02/1988
  • Issued: 04/09/1991
  • Est. Priority Date: 11/05/1987
  • Status: Expired due to Term
First Claim
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1. In a computer system for consultation comprising a computer having an inference engine and a memory for storing a knowledge base, the improvement wherein:

  • said knowledge base memory includes a first area for storing expertise in the field of the consultation and a second area for storing processing know-how relating to a processing of the consultation;

    said inference engine includes a work memory for storing facts clarified in an inference process, status of a client, intention of the client, a reply to the client and progress status of the consultation;

    said first area includes advice rules, each of which has a premise condition part and a reply generation part;

    said premise condition part includes statements of the status of the client, the intention of the client, and the progress status of the consultation; and

    said inference engine comprises means for selecting a reply in accordance with the status of the client, the intention and the progress status, and means for offering the selected reply to the client.

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