Method of and system for control of special services by remote access
First Claim
1. In a telecommunications system having a plurality of switching means interconnected by trunks, a plurality of subscriber stations arranged in groups with each group being served by one of said switching means, a plurality of subscriber lines connecting each switching means with the group of subscriber stations served thereby, a switching network in each switching means for establishing communication paths between calling subscriber stations and called subscriber stations addressed by the calling stations, at least one of said switching means including means for providing special services to subscriber stations served thereby, computer means associated with said switching means and adapted to respond to input signals to generate recent change signals to program switch translation variables in said switching means, and terminals connected to said computer means for entering programming orders, the improvement comprising:
- adjunct means associated with said computer means and connected to at least one of said switching means which includes means for providing special services to subscriber stations served thereby;
a multiline hunt group associated with a Remote Access Directory Number (RADN);
said adjunct means including;
voice response means connected to said multiline hunt group; and
processor means responsive to subscriber identification and stored class of service information (a) for recognizing that a special service is to be provided to a subscriber station connected to one of said switch means including means for providing special services to subscriber stations served thereby, and (b) for generating a signal for programming said switch means in the circuit to said subscriber station so as to effect the modification necessary to provide the special service to that subscriber station; and
said processor means being connected between said computer means and at least one of said switch means for transmitting to said switch means signals from said computer means for programming switch translation variables originated by said terminals connected to said computer means.
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0 Petitions
Accused Products
Abstract
Disclosed is a method and apparatus for effecting remote access to special services in telephone networks described particularly with respect to call forwarding. An adjunct computer is associated with a Remote Memory Administration System (RMAS) for switches which include a facility for providing special services such as call forwarding. The adjunct computer is inserted between the RMAS and the switches which it controls. The adjunct includes a processor responsive to subscriber identification and stored class of service information to recognize that call forwarding service is to be provided to an identified subscriber station. The processor receives requests for special service via a multiline hunt group associated with a Remote Access Directory Number (RADN) conneted to a voice response unit which feeds request signals to the processor and voice prompt to the caller. The processor determines the identity of the subscriber station which is to receive the requested service and the nature of the service and generates a programming signal and formats the signal for compatibility with the switch to which the station is connected. The processor also transmits to the switch recent change programming signals originating in the RAMS as well as the programming signals to effectuate call forwarding. Buffer memory and multiplexing capability is provided.
179 Citations
20 Claims
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1. In a telecommunications system having a plurality of switching means interconnected by trunks, a plurality of subscriber stations arranged in groups with each group being served by one of said switching means, a plurality of subscriber lines connecting each switching means with the group of subscriber stations served thereby, a switching network in each switching means for establishing communication paths between calling subscriber stations and called subscriber stations addressed by the calling stations, at least one of said switching means including means for providing special services to subscriber stations served thereby, computer means associated with said switching means and adapted to respond to input signals to generate recent change signals to program switch translation variables in said switching means, and terminals connected to said computer means for entering programming orders, the improvement comprising:
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adjunct means associated with said computer means and connected to at least one of said switching means which includes means for providing special services to subscriber stations served thereby; a multiline hunt group associated with a Remote Access Directory Number (RADN); said adjunct means including; voice response means connected to said multiline hunt group; and processor means responsive to subscriber identification and stored class of service information (a) for recognizing that a special service is to be provided to a subscriber station connected to one of said switch means including means for providing special services to subscriber stations served thereby, and (b) for generating a signal for programming said switch means in the circuit to said subscriber station so as to effect the modification necessary to provide the special service to that subscriber station; and said processor means being connected between said computer means and at least one of said switch means for transmitting to said switch means signals from said computer means for programming switch translation variables originated by said terminals connected to said computer means. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for remotely programming switch means in a telecommunications system having a computer means associated with said switch means and adapted to respond to input signals to generate recent change signals to program switch translation variables in said switch means thereof comprising the steps of:
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detecting at a node between said switch means and said computer means the receipt of a remotely transmitted signal requesting special service programming of said switch means; storing at least a portion of said request signal at said node; detecting at said node the ,receipt of recent change programming signals from said computer means; storing at least a portion of said recent change programming signals at said node; transmitting from said node to said switch means multiplexed programming signals for effecting recent change programming and special service programming of said switch means. - View Dependent Claims (10, 11, 12)
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13. A method for remotely programming switch means in a telecommunications system having multiple switch means and a computer means associated with said switch means and adapted to respond to input signals to generate recent change signals to program switch translation variables in said switch means comprising the steps of:
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detecting at a node connected between said switch means and said computer means the receipt of a remotely transmitted signal requesting special service programming of at least one of said switch means; storing at least a portion of said request signal at said node; formatting said stored request signal into recent change programming format and storing said formatted signal ready for release; detecting at said node the receipt of recent change programming signals for at least one of said switch means from said computer means; storing at least a portion of said recent change programming signals at said node; sequentially transmitting said stored programming signals from said node to said switch means to effect recent change programming and special service programming of said switch means. - View Dependent Claims (14, 15, 16)
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17. A method for remotely and selectively programming multiple switch means in a telecommunications system having a computer means associated with said switch means and adapted to respond to input signals to generate recent change signals to program switch translation variables in said switch means comprising the steps of:
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detecting at a node connected between said switch means and said computer means the receipt of a remotely transmitted signal requesting call forwarding programming of one of said switch means; storing at least a portion of said request signal at said node; identifying at said node the switch means and subscriber station for which said request is intended; determining at said node that said subscriber'"'"'s station is entitled to the requested call forwarding; formatting said stored call forwarding request signal into recent change programming format corresponding to the identified switch means and storing said formatted signal at said node ready for release; detecting at said node the receipt from said computer means of a recent change programming signal for one of said switch means; storing at least a portion of said recent change programming signal at said node; sequentially transmitting said stored programming signals from said node to said switch means to effect recent change programming and call forwarding programming of the identified switch means. - View Dependent Claims (18)
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19. In a telecommunications system having a plurality of switching means interconnected by trunks, a plurality of subscriber stations arranged in groups with each group being served by one of said switching means, a plurality of subscriber lines connecting each switching means with the group of subscriber stations served thereby, a switching network in each switching means for establishing communication paths between calling subscriber stations addressed by the calling stations, at least one of said switching means including means for providing call forwarding services to a class of subscriber stations served thereby, computer means associated with said switching means and adapted to respond to input signals to generate recent change signals to program switch translation variables in said switching means, and terminals connected to said computer means for entering programming orders, the improvement comprising:
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adjunct means associated with said computer means and connected to at least one of said switching means which includes means for providing call forwarding services to a class of subscriber stations served by that switching means; a multiline hunt group associated with a Remote Access Directory Number (RADN); said adjunct means including; voice response means connected to said multiline hunt group; and processor means responsive to subscriber identification and stored class of service information (a) for recognizing that call forwarding service is to be provided to a subscriber station connected to said switch means including means for providing call forwarding services to subscriber stations served thereby, and (b) for generating a signal for programming said switch means so as to effect the modification necessary to provide a requested call forwarding service to a subscriber station connected to said switch means and in the class entitled to call forwarding services; said processor means being connected between said computer means and said last mentioned switch means for transmitting to said switch means signals from said computer means for programming switch translation variables originated by said terminals connected to said computer means. - View Dependent Claims (20)
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Specification