Vend space allocation monitor means and method

• US 5,029,098 A
• Filed: 01/27/1989
• Issued: 07/02/1991
• Est. Priority Date: 01/27/1989
• Status: Expired due to Term

• Current Assignee: COIN Acceptors Incorporated
• Original Assignee: COIN Acceptors Incorporated
• Inventors: Levasseur, Joseph L.
• Primary Examiner(s): Smith, Jerry
• Assistant Examiner(s): TRAMMELL, JAMES P
• Application Number:
  US07/303,547
• Time in Patent Office: 886 Days
• Field of Search: 221/2, 221/4, 221/5, 221/94, 221/95, 221/7, 221/119, 221/121, 221/109, 221/133, 364/403, 364/479, 364/478, 364/479, 364/403, 364/554, 377/13, 377/15
• US Class Current: 705/7.31
• CPC Class Codes: G06Q 30/0202 Market predictions or forecasting for commercial activities
• CPC Class Codes: G06Q 30/0204 Market segmentation
• CPC Class Codes: G07F 11/10 two or more magazines having a common delivery chute
• CPC Class Codes: G07F 9/001 Interfacing with vending machines using mobile or wearable devices
• CPC Class Codes: G07F 9/026 for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty

Abstract

A vend space allocation monitor apparatus and method for use with a vending system capable of vending from among a plurality of classes of selectable vendable products of product from a selected product class, which vending system has a plurality of product storage areas and an established vend space allocation configuration allocating the product storage areas to the classes of selectable vendable products, the vend space allocation monitor apparatus including a vend selection monitoring portion for monitoring over a period of time the historical demand for the various classes of selectable vendable products, a determining portion for determining, based at least in part upon said historical demand, whether such established vend space allocation configuration is consistent with selection demand norms, and a display communciating to authorized personnel such determination, whereby such authorized personnel may, if they so desire, undertake a re-configuration of vend space allocation for such vending system.

Claims

1. Vend space allocation monitor means for a vending system capable of vending from among a plurality of classes of selectable vendable products a product from a selected product class, which vending system has a plurality of product storage areas for vend product storage and an established vend space allocation configuration allocating the product storage areas to the classes of selectable vendable products, said vend space allocation monitor means comprising a vend selection monitoring means for monitoring over a period of time the historical demand for the various classes of selectable vendable products, means for determining, based at least in part upon said historical demand, whether such established vend space allocation configuration is consistent with selection demand norms for the classes of selectable vendable products, and means for communicating to authorized personnel such determination, whereby such authorized personnel may, if they so desire, undertake a reconfiguration of vend space allocation for such vending system.

2. The vend space allocation monitor means of claim 1 wherein said vend selection monitoring means includes data storage means for storing historical demand data representative of the historical demand over the period of time for the plurality of classes of selectable vendable products and said determining means includes means for retrieving said historical demand data.

3. The vend space allocation monitor means of claim 2 wherein said historical demand data upon which such determination is based is the historical demand data for the period of time prior to the first sellout of any class of selectable vendable product.

4. The vend space allocation monitor means of claim 2 including a processing means, said processing means forming portions of said vend selection monitoring means and said determining means.

5. The vend space allocation monitor means of claim 4 wherein said vend selection monitoring means includes vend selection entry means and said processing means is operable during vending operations to update the historical demand data stored in said data storage means to reflect the vend selection for each product vend operation.

6. The vend space allocation monitor means of claim 5 wherein said vend selection monitoring means includes means for monitoring the product availability status for each class of selectable vendable products and for detecting when a class of selectable vend products becomes sold out, said processing means being responsive to the detection of the first sold out condition for a class of selectable vendable products to prevent further updating during subsequent vending operations of historical demand data stored in said data storage means.

7. The vend space allocation monitor means of claim 5 wherein the vending system includes credit entry means and said processing means is responsive to the detection of a vend selection for which sufficient credit has been entered to effect the updating of said historical demand data.

8. The vend space allocation monitor means of claim 5 wherein the vending system includes vend means and said processing means is operable to effect the updating of said historical demand data when operation of the vend means is effected by said processing means.

9. The vend space allocation monitor means of claim 5 wherein said vend selection monitoring means includes delivery sensor means for detecting delivery of a product, said processing means being responsive to the detection of a product delivery to effect the updating of said historical demand data.

10. The vend space allocation monitor means of claim 5 wherein said processing means includes memory means for storing data therein and means for retrieving such data therefrom, said data storage means for storing historical demand data forming a portion of said memory means, said memory means also including a portion thereof for storing product storage allocation configuration data representative of the established product storage allocation configuration, and wherein, upon the occurrence of a terminating event, said processing means is operable to determine from said historical demand data and from said product storage allocation configuration data stored in said memory means the degree of conformance between said stored historical demand data and said stored product storage allocation configuration data, such degree of conformance being indicative of whether the established vend space allocation configuration is consistent with selection demand norms.

11. The vend space allocation monitor means of claim 10 wherein servicing of the vending system constitutes said terminating event.

12. The vend space allocation monitor means of claim 11 wherein the vending system is operable in a vending mode of operation and in a service mode of operation, initiation of a service mode of operation constituting said terminating event.

13. The vend space allocation monitor means of claim 10 wherein the vending system includes means for detecting a machine condition indicative of a service mode of operation of the vending system, said processing means operatively connected to such detecting means and responsive to detection of a machine condition indicative of a service mode of operation to determine whether the established vend space allocation configuration is consistent with selection demand norms.

14. The vend space allocation monitor means of claim 13 wherein the means for detecting a machine condition includes status monitor means and the machine condition indicative of a service mode of operation is a vendor door open condition.

15. The vend space allocation monitor means of claim 10 wherein the vending system includes service information entry means for entering service information, said processing means operatively connected to the service information entry means and responsive to entry of service information to determine whether the established vend space allocation configuration is consistent with selection demand norms, the entry of such service information constituting said terminating event.

16. The vend space allocation monitor means of claim 10 wherein the first sellout of a class of selectable vendable products constitutes said terminating event.

17. The vend space allocation monitor means of claim 10 wherein said terminating event for a given period of time is the first event to occur from among a plurality of possible terminating events.

18. The vend space allocation monitor means of claim 17 wherein said possible terminating events include both first sellout of a class of selectable vendable products and servicing of the vending system.

19. The vend space allocation monitor means of claim 17 wherein said vend selection monitoring means includes timing means and one of said possible terminating events is the timing out of said timing means.

20. The vend space allocation monitor means of claim 5 wherein the vending system includes credit entry means and said processing means is responsive to the first vend selection entered during a vend operation for a credit entry of an amount sufficient for the vend cost of such vend selection to update said historical demand data.

21. The vend space allocation monitor means of claim 20 wherein said processing means includes memory means for storing data therein and means for retrieving such data therefrom, said data storage means for storing historical demand data forming a portion of said memory means, said memory means also including a portion thereof for storing product storage allocation configuration data representative of the established product storage allocation configuration, and wherein, upon the occurrence of a terminating event, said processing means is operable to determine from said historical demand data and from said product storage allocation configuration data stored in said memory means the degree of conformance between said stored historical demand data and said stored product storage allocation configuration data, such degree of conformance being indicative of whether the established vend space allocation configuration is consistent with selection demand norms.

22. The vend space allocation monitor means of claim 21 wherein servicing of the vending system constitutes said terminating event.

23. The vend space allocation monitor means of claim 21 wherein the vending system is operable in a vending mode of operation and in a service mode of operation, initiation of a service mode of operation constituting said terminating event.

24. The vend space allocation monitor means of claim 21 wherein said vend selection monitoring means includes timing means and the timing out of said timing means constitutes said terminating event.

25. The vend space allocation monitor means of claim 21 wherein said terminating event for a given period of time is the first event to occur from among a plurality of possible terminating events.

26. The vend space allocation monitor means of claim 10 wherein said memory means includes a portion thereof for storing acceptability standards data, said processing means operable to calculate for each class of selectable vendable products a value representative of the difference between product storage allocated and the historical product demand for products of such class of selectable vendable products and to compare such calculated value against said acceptability standards data to obtain result data, said result data being indicative of whether the established vend space allocation configuration is consistent with selection demand norms.

27. The vend space allocation means of claim 26 wherein said processing means is operable to effect communication to authorized personnel of said result data by said means for communicating.

28. The vend space allocation monitor means of claim 27 wherein said means for communicating includes means for visually indicating whether the established vend space allocation configuration is consistent with selection demand norms.

29. The vend space allocation monitor means of claim 28 wherein said means for visually indicating whether the established vend space allocation configuration is consistent with selection demand norms includes light means.

30. The vend space allocation monitor means of claim 29 wherein said light means includes a plurality of lights, each class of selectable vendable type of products having a light associated therewith, the visual condition of said lights corresponding to said result data.

31. The vend space allocation monitor means of claim 28 wherein said means for visually indicating whether the established vend space allocation configuration is consistent with selection demand norms includes display means for displaying said result data.

32. The vend space allocation monitor means of claim 27 wherein said means for communicating includes audio means.

33. The vend space allocation monitor means of claim 27 wherein said means for communicating includes means operable by authorized personnel to effect such communication of said result data.

34. The vend space allocation monitor means of claim 10 wherein the vending system includes means operable to place such system in a service mode of operation, said processing means operable when the vending system is in a service mode of operation to effect, based upon the degree of conformance between said stored historical demand data and said stored product storage allocation configuration data, communication to authorized personnel by said means for communicating of an indication whether the established vend space allocation configuration is consistent with selection demand norms.

35. The vend space allocation monitor means of claim 34 wherein the vending system includes data entry means operable by authorized personnel while the vending system is in a service mode of operation to provide data to said processing means and wherein said processing means is responsive to the receipt of such data to effect such communication of said indication.

36. The vend space allocation monitor means of claim 35 wherein said means for communicating includes a display means.

37. The vend space allocation monitor means of claim 4 wherein said processing means includes memory means for storing data therein and means for retrieving such data therefrom, said data storage means for storing historical demand data forming a portion of said memory means, said memory means also including a portion thereof for storing product storage allocation configuration data representative of the established product storage allocation configuration, said processing means also including a microprocessor programmed to:

(A) update the historical demand data stored in said data storage means to reflect the vend selection for each product vend operation while the vending system is in a vending mode of operation until the occurrence of a terminating event,

(B) respond to the occurrence of a terminating event to prevent further updating of historical demand data stored in said data storage means,

(C) determine from said historical demand data and from said product storage allocation configuration data stored in said memory means the degree of conformance between said stored historical demand data an said stored product storage allocation configuration data, such degree of conformance being indicative of whether the established vend space allocation configuration is consistent with selection demand norms,

(D) effect, based upon the degree of conformance between said stored historical demand data and said stored product storage allocation configuration data, communication to authorized personnel by said means for communicating of an indication whether the established vend space allocation monitor means is consistent with selection demand norms.

38. The vend space allocation monitor means of claim 37 wherein servicing of the vending system constitutes said terminating event.

39. The vend space allocation monitor means of claim 37 wherein the vending system includes service information entry means for entering service information, said processing means operatively connected to the service information entry means and responsive to entry of service information to determine whether the established vend space allocation configuration is consistent with selection of system demand norms, the entry of such service information constituting said terminating event.

40. The vend space allocation monitor means of claim 37 wherein the first sellout of a class of selectable vendable products constitutes said terminating event.

41. The vend space allocation monitor means of claim 37 wherein said terminating event for a given period of time is the first event to occur from among a plurality of possible terminating events.

42. The vend space allocation monitor means of claim 41 wherein said possible terminating events include both first sellout of a class of selectable vendable products and servicing of the vending system.

43. The vend space allocation monitor means of claim 37 wherein said selection monitoring includes timing means and one of said possible terminating events is the timing out of said timing means.

44. The vend space allocation monitor means of claim 37 wherein said microprocessor is programmed in performing step (C) to:

(1) calculate for each class of selectable vendable products a value representative of the difference between product storage allocated and the historical product demand for products of such class of selectable vendable products, and

(2) compare such calculated value against said acceptability standards data.

45. The vend space allocation monitor means of claim 44 wherein result data is obtained in the performance of step (2), said result data being indicative of whether the established vend space allocation configuration is consistent with selection demand norms.

46. The vend space allocation monitor means of claim 45 wherein said microprocessor is programmed in performing step (D) to effect communication to authorized personnel by said means for communicating of said result data.

47. The vend space allocation monitor means of claim 4 wherein said processing means includes memory means for storing data therein and means for retrieving such data therefrom, said data storage means for storing historical demand data forming a portion of said memory means, said memory means also including a portion thereof for storing product storage allocation configuration data representative of the established product storage allocation configuration, said processing means also including a microprocessor programmed to operate, first, during a vending mode of operation, to:

(A) update the historical demand data stored in said data storage means to reflect the vend selection for each product vend operation until any class of selectable vendable products has first become sold out, and

(B) respond to any detection of a first sold out condition for a class of selectable vendable products to prevent further updating during subsequent vending operations of historical demand data stored in said means for storing historical demand data,

and, subsequently, during a service mode of operation, to;

(C) determine from said historical demand data and from said product storage allocation configuration data stored in said memory means the degree of conformance between said stored historical demand data and said stored product storage allocation configuration data, such degree of conformance being indicative of whether the established vend space allocation configuration is consistent with selection demand norms, and

(D) effect, based upon the degree of conformance between said stored historical demand data and said stored product storage allocation configuration data, communication to authorized personnel by said means for communicating of an indication whether the established vend space allocation monitor means is consistent with selection demand norms.

48. The vend space allocation monitor means of claim 47 wherein the vending system includes means for detecting a machine condition indicative of a service mode status and said processing means is operatively connected to such detecting means, and wherein said processing means is responsive to detection of a machine condition indicative of a service mode status to cause the vending system to enter a service mode of operation.

49. The vend space allocation monitor means of claim 48 wherein the means for detecting a machine condition includes status monitor means and the machine condition indicative of a service mode of operation is a vendor door open condition.

50. The vend space allocation monitor means of claim 47 wherein the vending system includes data entry means operable by authorized personnel to enter service information and said processing means is operatively connected to the data entry means, and wherein said processing means is responsive to service information entered at the data entry means to cause the vending system to enter a service mode of operation.

51. The vend space allocation monitor means of claim 4 wherein the vending system includes vend means and said processing means is operable to effect the updating of said historical demand data when operation of the vend means is effected by said processing means.

52. The vend space allocation monitor means of claim 4 wherein said vend selection monitoring means includes delivery sensor means for detecting delivery of a product, said processing means being responsive to the detection of a product delivery to effect the updating of sad historical demand data.

53. The vend space allocation monitor means of claim 4 wherein said processing means includes memory means for storing data therein and means for retrieving such data therefrom, said data storage means for storing historical demand data forming a portion of said memory means, said memory means also including a portion thereof for storing product storage allocation configuration data representative of the established product storage allocation configuration, and wherein, upon the occurrence of a terminating event, said processing means is operable to determine from said historical demand data and from said product storage allocation configuration data stored in said memory means the degree of conformance between said stored historical demand data and said stored product storage allocation configuration data, such degree of conformance being indicative of whether the established vend space allocation configuration is consistent with selection demand norms.

54. The vend space allocation monitor means of claim 53 wherein said memory means includes a portion thereof for storing acceptability standards data, said processing means operable to calculate for each class of selectable vendable products a value representative of the difference between product storage allocated and the historical product demand for products of such class of selectable vendable products and to compare such calculated value against said acceptability standards data to obtain result data, said result data being indicative of whether the established vend space allocation configuration is consistent with selection demand norms.

55. The vend space allocation monitor means of claim 53 wherein the vending system includes means operable to place such system in a service mode of operation, said processing means operable when the vending system is in a service mode of operation to effect, based upon the degree of conformance between said stored historical demand data and said stored product storage allocation configuration data, communication to authorized personnel by said means for communicating of an indication whether the established vend space allocation configuration is consistent with selection demand norms.

56. A method for determining and for indicating to authorized personnel whether, for a vending system capable of vending from among a plurality of classes of selectable vendable products a product from a selected product class, which vending system has a plurality of product storage areas for vend product storage and an established vend space allocation configuration allocating the product storage areas to the classes of selectable vendable products, an established product storage allocation configuration is consistent with selection demand norms, comprising the steps of:

(A) recording and updating for product vend operations as products are vended over a period of time the product demand by class of product,

(B) comparing the recorded product demand for such period of time for the classes of products against the product storage allocated for the classes of products by the established product storage allocation configuration to determine the deviation in product demand from product storage allocated,

(C) comparing such determined deviation against acceptability norms to obtain an acceptability indication,

(D) effecting communication of such acceptability communication to authorized personnel.

57. The method of claim 56 wherein step (A) is terminated by the occurrence of a terminating event.

58. The method of claim 57 wherein servicing of the vending system constitutes said terminating event.

59. The method of claim 57 wherein the vending system is operable in a vending mode of operation and in a service mode of operation, initiation of a service mode of operation constituting said terminating event.

60. The method of claim 57 wherein the first sellout of a class of selectable vendable products constitutes said terminating event.

61. The method of claim 57 wherein said terminating event for a given period of time is the first event to occur from among a plurality of possible terminating events.

62. The method of claim 61 wherein said possible terminating events include both first sellout of a class of selectable vendable products and servicing of the vending system.

63. The method of claim 61 wherein said selection monitoring means includes timing means and one of said possible terminating events is the timing out of said timing means.

64. A method for determining and for indicating to authorized personnel whether, for a vending system capable of vending from among a plurality of classes of selectable vendable products a product from a selected product class, which vending system has a plurality of product storage areas for vend product storage and an established vend space allocation configuration allocating the product storage areas to the classes of selectable vendable products, an established product storage allocation configuration is consistent with selection demand norms, comprising the steps of:

(A) providing means for monitoring and recording product demand and for communicating information to authorized personnel,

(B) monitoring the demand for the various classes of selectable vendable products over a period of time and recording such historical demand,

(C) determining, based at least in part upon said historical demand, whether the established vend space allocation configuration is consistent with selection demand norms for the classes of selectable vendable products, and

(D) communicating such determination to authorized personnel.

65. Vend space allocation monitor means for a vending system that has a plurality of distinguishable product storage areas for storage prior to vending of a plurality of distinguishable types of vendable products, wherein the number of distinguishable product storage areas exceeds the number of distinguishable types of vendable products intended to be vended by such vending system and wherein at least certain of the distinguishable product storage areas are configurable with one another to permit the vending of a common type of vendable product therefrom, such vending system including means operable by authorized personnel to establish and form from the plurality of distinguishable product storage areas a plurality of product storage allocation areas, each such product storage allocation area adapted to hold therein a plurality of products of a given type, the plurality of product storage allocation areas so established defining an established vend space allocation configuration, means for dispensing from each such product storage allocation area the products stored therein, means for controlling in response to an authorized request the dispensing of a requested distinguishable type of vendable product, and data storage means for storing historical demand data for each distinguishable type of vendable product, said vend space allocation monitor means comprising vend selection monitoring means for monitoring over a period of time the historical demand for the various types of vendable products, processing means operatively connected to said vend selection monitoring means and said data storage means and operable as product demand is monitored to updata said historical demand data stored in said data storage means to reflect the historical demand for the various types of vendable products, and communication means, said processing means operable in response to a terminating event for the time period to determine for each type of distinguishable product, based upon the historical demand data stored in said data storage means, whether the established vend space allocation configuration is consistent with selection demand norms for each type of distinguishable product, and to effect the communication to authorized personnel by said communication means of information indicative of such determination.

66. The vend space allocation monitor means of claim 65 wherein servicing of the vending system constitutes said terminating event.

67. The vend space allocation monitor means of claim 65 wherein the vending system is operable in a vending mode of operation and in a service mode of operation, initiation of a service mode of operation constituting said terminating event.

68. The vend space allocation monitor means of claim 65 wherein the vending system includes means for detecting a machine condition indicative of a service mode of operation of the vending system, said processing means operatively connected to such detecting means and responsive to detection of a machine condition indicative of a service mode of operation to determine whether the established vend space allocation configuration is consistent with selection demand norms.

69. The vend space allocation monitor means of claim 65 wherein the vending system includes service information entry means for entering service information, said processing means operatively connected to the service information entry means and responsive to entry of service information to determine whether the established vend space allocation configuration is consistent with selection demand norms, the entry of such service information constituting said terminating event.

70. The vend space allocation monitor means of claim 65 wherein the first sellout of a class of selectable vendable products constitutes said terminating event.

71. The vend space allocation monitor means of claim 65 wherein said terminating event for a given period of time is the first event to occur from among a plurality of possible terminating events.

72. The vend space allocation monitor means of claim 71 wherein said possible terminating events include both first sellout of a class of selectable vendable products and servicing of the vending system.

73. The vend space allocation monitor means of claim 71 wherein said vend selection monitoring means includes timing means and one of said possible terminating events is the timing out of said timing means.