Interactive diagnostic system for cellular telephones
First Claim
1. An apparatus for a cellular telephone system, comprising:
- call routing means, within a cellular switch, for directing a selected call placed by a cellular telephone and received by an input trunk of said cellular switch to an output trunk of said cellular switch, said output trunk being selectively attachable to a dedicated public switched telephone network subscriber line;
data exchanging means, attached to said cellular switch, for transferring data to and from said cellular switch; and
computing means, attached to said data exchanging means and to said dedicated public switched telephone network subscriber line, for initiating performance of one or more trunk traces by said switching in order to obtain one or more parameters of such cellular telephone and providing an output of said parameters to said cellular telephone, said output comprising one or more voice messages.
2 Assignments
0 Petitions
Accused Products
Abstract
A method and apparatus for an authorized user of a cellular mobile radiotelephone to easily obtain data and performance evaluation of the telephone, such as the electronic serial number (ESN), the mobile telephone number (MID), and transmitted audio information that permits evaluation of the voice modulation performance of the telephone. By calling a dedicated telephone number, an authorized operator, such as a cellular agent, can contact a computer with voice response capability, which is associated with the electronic mobile exchange (cellular switch). The computer then transmits to the agent a voice prompt requesting a password. Upon correct entry of the password, the computer initiates a trunk trace of the incoming call. The trunk trace identifies the ESN and MID for the telephone used to make the call. The computer reports that data to the calling party, via the cellular network. Having supplied the telephone user or agent with the data, the computer then prompts the agent to record a voice sample on the system for subsequent re-transmittal to the telephne. By evaluating the re-transmitted voice sample, the agent can evaluate the voice modulation capability of the telephone.
89 Citations
19 Claims
-
1. An apparatus for a cellular telephone system, comprising:
-
call routing means, within a cellular switch, for directing a selected call placed by a cellular telephone and received by an input trunk of said cellular switch to an output trunk of said cellular switch, said output trunk being selectively attachable to a dedicated public switched telephone network subscriber line; data exchanging means, attached to said cellular switch, for transferring data to and from said cellular switch; and computing means, attached to said data exchanging means and to said dedicated public switched telephone network subscriber line, for initiating performance of one or more trunk traces by said switching in order to obtain one or more parameters of such cellular telephone and providing an output of said parameters to said cellular telephone, said output comprising one or more voice messages. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 18, 19)
-
-
12. A method to access data of a cellular telephone, comprising the steps of:
-
receiving at an input trunk of a cellular switch a selected call, from said cellular telephone; routing said call to an output trunk of said switch, said output trunk being selectively attachable to a dedicated public switched telephone subscriber line, said line being attached to a computing means; interactively exchanging data between said computing means and said cellular telephone via said dedicated public switched telephone network subscriber line and a cellular network associated with said cellular switch; in response to said interactive exchanging of data, initiating performance by said cellular switch of one or more trunk traces of said selected call in order to determine one or more parameters of said cellular telephone; obtaining said parameters from said cellular switch; providing an output of said parameters to said cellular telephone, said output comprising one or more voice messages; and terminating said selected call after completion of said step of providing. - View Dependent Claims (13, 14, 15, 16, 17)
-
Specification