Anonymous interactive telephone system having direct connect feature

• US 5,058,152 A
• Filed: 12/12/1989
• Issued: 10/15/1991
• Est. Priority Date: 12/12/1989
• Status: Expired due to Fees

• Current Assignee: SS8 Networks Incorporated
• Original Assignee: The Telephone Connection
• Inventors: Kimball, John, Solomon, Merrill
• Primary Examiner(s): BROWN, THOMAS
• Application Number:
  US07/448,110
• Time in Patent Office: 672 Days
• Field of Search: 379/88, 379/67, 379/213, 379/214, 379/233, 379/212, 379/211, 379/188, 379/196, 379/197, 379/199, 379/79, 379/82, 379/84
• US Class Current: 379/67.1
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/571 Blocking transmission of caller identification to called party
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 2203/609 Secret communication
• CPC Class Codes: H04M 3/42008 Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13106 Microprocessor, CPU
• CPC Class Codes: H04Q 2213/13141 Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 2213/13204 Protocols
• CPC Class Codes: H04Q 2213/13256 Call screening
• CPC Class Codes: H04Q 2213/13282 Call forward, follow-me, call diversion
• CPC Class Codes: H04Q 2213/13286 Direct in-dialling in PBX, DDI
• CPC Class Codes: H04Q 2213/13332 Broadband, CATV, dynamic bandwidth allocation
• CPC Class Codes: H04Q 2213/13345 Intelligent networks, SCP
• CPC Class Codes: H04Q 2213/13372 Intercepting operator
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 2213/13546 : Intelligent Peripheral
• CPC Class Codes: H04Q 3/0029 : Provisions for intelligent networking
• CPC Class Codes: H04Q 3/72 : Finding out and indicating number of calling subscriber

Abstract

A method and apparatus for establishing telephone communications between anonymous service subscribers and responding callers over public telephone lines employing the Direct Inward Dialing (DID) feature to enable complete confidentiality and mutual anonymity between a caller and a subscriber and to effect immediate connecting to a subscriber without touch tone or verbal input. The system also is used as an unpublished telephone number service to enable a caller to place a message that is relayed to a subscriber. The subscriber, based on the caller'"'"'s message, then can return the call to communicate with the caller. Further, the system may be used to enable a subscribing caller to place calls to persons having caller identification telephone equipment capable of identifying the telephone numbers of callers.

Claims

1. A telephone communication method for anonymously enabling a subscriber at a subscriber station to communicate with a caller at a caller station, said method allowing said caller to communicate with said subscriber without said caller knowing the identity of the subscriber prior to establishing communication with said subscriber, but knowing a particular subscriber with whom communication is desired, and allowing the identity of the particular subscriber and the caller to be kept anonymous during communication between said particular subscriber and said caller unless voluntarily revealed by either said particular subscriber or said caller, said method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each of said subscriber stations and a corresponding reference number for each of said subscriber stations;

publishing the telephone number of said system controller station and said reference numbers for each of said subscriber stations;

receiving a call from a caller station to said system controller station and a particular reference number corresponding to said particular subscriber at a particular subscriber station included within said published telephone number;

matching said particular reference number with the corresponding telephone number of said particular subscriber station; and

automatically routing said call received from said caller station at said system controller station to said particular subscriber station by calling said telephone number of said particular subscriber station.

2. The method of claim 1, and further including the step of storing call transferring instructions at said system controller station as programmed by each said subscriber at said subscriber station.

3. The method of claim 1, and further comprising the step of recording a message from said caller station if said particular subscriber of said particular subscriber station is unavailable to receive a call.

4. The method of claim 1, wherein data received from a caller station is stored at the system controller station, such data including the telephone number of the caller station.

5. The method of claim 1, and further comprising the step of receiving data from a caller station such as to enable the caller station to become a subscriber station.

6. The method of claim 1, and further comprising the step of recording a message from said caller station prior to connecting said caller station to said subscriber station.

7. A method of enabling anonymous communication between a caller and a subscriber over public telephone lines, said method allowing said caller to communicate with said subscriber without said caller knowing the identity of the subscriber prior to establishing communication with said subscriber, but knowing a particular subscriber with whom communication is desired, and allowing the identity of the particular subscriber and the caller to be kept anonymous during communication between said particular subscriber and said caller unless voluntarily revealed by either said particular subscriber or said caller, said method comprising the steps of:

providing a published telephone number of a system controller;

storing in said system controller telephone numbers of a plurality of subscribers and subscriber reference number corresponding to the telephone number of each subscriber;

publishing an advertisement for each subscriber including the subscriber reference number together with the telephone number of said system controller;

receiving a call from a caller at said system controller through the means of said published telephone number of said system controller and a particular reference number of a particular subscriber at a particular subscriber station included with said published telephone number; and

routing the call from said caller to said particular subscriber by indexing the received subscriber reference number to the corresponding telephone number of said particular subscriber station and calling said telephone number of said particular subscriber station.

8. A method of enabling communication between a caller and a subscriber over public telephone lines, said method allowing said caller to communicate with said subscriber without said caller knowing the identity of the subscriber prior to establishing communication with said subscriber, but knowing a particular subscriber with whom communication is desired, and allowing the identity of the particular subscriber and the caller to be kept anonymous during communication between said particular subscriber and said caller unless voluntarily revealed by either said particular subscriber or said caller, said method comprising the steps of:

publishing a telephone number of a system controller station;

storing telephone numbers of subscribers and indexing said telephone numbers to corresponding published subscriber identifiers, each of said published subscriber identifiers being a part of and embedded in the telephone number of said system controller station;

receiving a call at said system controller station through the means of said published telephone number; and

transferring the call to a particular subscriber by indexing a received particular published subscriber identifier corresponding to said particular subscriber to the telephone number of said particular subscriber and calling said telephone number of said particular subscriber.

9. The method of claim 8, and further comprising the step of recording a message from said caller in communication with said system controller station if said particular subscriber is unavailable to receive a call.

10. The method of claim 9, and further including the step of enabling said particular subscriber to review the recorded message.

11. The method of claim 8, and further comprising the step of recording a message from said caller in communication with said system controller station prior to transferring the call to said particular subscriber.

12. A network for anonymously connecting a caller to a subscriber over public telephone lines, the network comprising:

system controller means having a plurality of published telephone numbers, each such number including an embedded subscriber reference number of a particular subscriber;

memory means for indexing said subscriber reference numbers to telephone numbers of corresponding subscribers;

means for communicating with said system controller means by way of said published telephone numbers;

means for transferring a call from a caller station received at said system controller means to a particular subscriber station upon receiving one of said published telephone numbers together with an embedded particular subscriber reference number corresponding to said particular subscriber, matching said particular subscriber reference number to the corresponding telephone number of said particular subscriber and connecting the call from said caller station by calling the telephone number of said particular subscriber so that the identity of said particular subscriber at said particular subscriber station can be unknown to a caller at said caller station prior to establishing communication between said caller and said particular subscriber, and the identity of said particular subscriber and said caller being kept anonymous during communication between said particular subscriber and said caller unless voluntarily revealed by either said particular subscriber or said caller.

13. The network of claim 12, and further comprising means for recording a message from said caller upon the unavailability of said particular subscriber, said message including a call-back reference number;

means for storing a telephone number of said caller station and indexing said telephone number to said call-back reference number;

means for playing back said message to said particular subscriber; and

means for enabling anonymous communication between said particular subscriber and said caller on the basis of said call-back reference number of said caller station.

14. The network of claim 12, and further comprising means for recording a message from said caller so that such recorded message can be played back to said particular subscriber.

15. A telephone communication method for anonymously connecting a subscriber having an unpublished telephone number with a caller, said method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each subscriber station;

publishing the telephone number of said system controller station in advertisements;

receiving a call from a caller at a caller station to said system controller station, and receiving identifier information for identifying a particular subscriber at a particular subscriber station for which communication is desired;

recording a message from said caller, said message including information such as name, purpose for the call, and the telephone number of said caller;

matching said identifier information with the telephone number of said particular subscriber at said particular subscriber station;

calling said particular subscriber at said particular subscriber station;

playing said recorded message to said particular subscriber; and

connecting said caller to said particular subscriber upon authorization of said particular subscriber.

16. The method of claim 15, wherein said subscriber identifier information is audible voice information.

17. The method of claim 15, wherein said subscriber identifier information is a subscriber reference number.

18. The method of claim 15, and further comprising the step of verifying the presence of said particular subscriber at said particular subscriber station prior to playing said recorded message and connecting said caller to said particular subscriber by requesting a verification code from said particular subscriber.

19. A telephone communication network for providing a service for connecting callers to subscribers having unpublished telephone numbers, said network comprising:

system controller means having a published telephone number;

memory means for storing unpublished telephone numbers of said subscribers and identifier information corresponding to said unpublished telephone numbers;

indexing means for indexing said unpublished telephone numbers to the corresponding identifier information;

means for communicating with said system controller means by way of said published telephone number;

prompting/recording means for recording a message from a caller, said message including particular identifier information for a particular subscriber and prompting the caller to supply to the network at least the telephone number of said caller;

means for calling said particular subscriber based on said particular identifier information and playing said message to said particular subscriber, if available; and

means for connecting said caller and said particular subscriber upon the authorization of said particular subscriber.

20. The network of claim 19, and further comprising means for periodically calling said particular subscriber until said subscriber is available to receive said message.

21. The network of claim 19, and further comprising:

means for storing the telephone number supplied by said caller and indexing the telephone number of said caller to a call-back reference number;

means for playing back said message to said particular subscriber and announcing said call-back reference number to said particular subscriber; and

means for enabling anonymous communication between said particular subscriber and said caller on the basis of said call-back reference number of said caller.

22. The network of claim 19, and further comprising means for calling and playing back said message to a secondary subscriber related to said particular subscriber, if said particular subscriber is not available to receive said message.

23. A telephone communication method for anonymously connecting a subscriber having an unpublished telephone number with a caller via public telephone lines controlled by a public telephone company having a central switching station with the capability of connecting together select ones of the public telephone lines, the method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at subscriber stations, such data including the telephone number of each subscriber station;

publishing the telephone number of said system controller station in advertisements;

receiving a call from a caller at a caller station to said system controller station and identifier information for identifying a particular subscriber at a particular subscriber station with whom communication is desired;

recording a message from said caller, said message including information such as name, purpose for the call, and the telephone number of said caller;

matching said identifier information with the telephone number of said particular subscriber at said particular subscriber station;

calling said particular subscriber at said particular subscriber station;

playing said recorded message to said particular subscriber;

connecting said caller to said particular subscriber upon authorization of said particular subscriber, said connecting being accomplished at said public telephone company central switching station, under control of said system controller station; and

disconnecting said system controller station from the caller station, the particular subscriber station, and the public telephone company central switching station, so that after said caller station and said particular subscriber station are connected together on their respective telephone lines, said public telephone company central switching station maintains the connection between the caller and the particular subscriber.

24. The method of claim 23, wherein said identifier information comprises a subscriber reference number, said step of publishing comprises the step of embedding a subscriber reference number in the telephone number of said system controller station, said subscriber reference number being received by said system controller station upon receiving the call from the caller station.

25. The method of claim 23, wherein said identifier information comprises audible voice.

26. The method of claim 23, wherein said identifier information comprises audible voice.

27. A telephone communication method for anonymously connecting a subscriber station and a caller station via public telephone lines controlled by a public telephone company central switching station having the capability of connecting together select ones of public telephone lines, the method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each of said subscriber stations and a corresponding reference number for each subscriber station;

publishing the telephone number of said system controller station and said reference numbers for each of said subscriber stations;

receiving a call from a caller station to said system controller station and particular reference number corresponding to said particular subscriber at a particular subscriber station included within said published telephone number;

matching said particular reference number with the corresponding telephone number of said particular subscriber station; and

automatically connecting the telephone call received from said caller station at the system controller station to said particular subscriber station, said connecting being accomplished at said public telephone company central switching station, under the control of said system controller station; and

disconnecting said system controller station from the caller station, the particular subscriber station, and the public telephone company central switching station, so that after said caller station and said particular subscriber station are connected together on their respective public telephone lines, the public telephone company central switching station maintains the connection between the caller station and particular subscriber station.

28. A telephone communication method for anonymously enabling a subscriber at a subscriber station to communicate with a caller at a caller station, said method allowing said caller to communicate with said subscriber without said caller knowing the identity of the subscriber prior to establishing communication with said subscriber, but knowing a particular subscriber with whom communication is desired, and allowing the identity of the particular subscriber and the caller to be kept anonymous during communication between said particular subscriber and said caller unless voluntarily revealed by either said particular subscriber or said caller, said method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each of said subscriber stations and a corresponding reference number for each of said subscriber stations;

publishing the telephone number of said system controller station and said reference numbers for each of said subscriber stations;

receiving a call from a caller station to said system controller station and a particular reference number corresponding to said particular subscriber at a particular subscriber station included within said published telephone number;

matching said particular reference number with the corresponding telephone number of said particular subscriber station; and

automatically transferring said call received from said caller station at said system controller station to said particular subscriber station if said particular reference number is an active and valid number by calling said telephone number of said particular subscriber station.

29. The method of claim 28, wherein each subscriber is capable of making inactive his/her corresponding reference number.

30. A method of enabling anonymous communication between a caller and a subscriber over public telephone lines, said method allowing said caller to communicate with said subscriber without said caller knowing the identity of the subscriber prior to establishing communication with said subscriber, but knowing a particular subscriber with whom communication is desired, and allowing the identity of the particular subscriber and the caller to be kept anonymous during communication between said particular subscriber and said caller unless voluntarily revealed by either said particular subscriber or said caller, said method comprising the steps of:

providing a published telephone number of a system controller;

storing in said system controller telephone numbers of a plurality of subscribers and a subscriber reference number corresponding to the telephone number of each subscriber;

publishing an advertisement for each subscriber including the subscriber reference number together with the telephone number of said system controller;

receiving a call from a caller at said system controller through the means of said published telephone number of said system controller and a particular reference number of a particular subscriber at a particular subscriber station included with said published telephone number;

routing the call from said caller to said particular subscriber if the particular subscriber is available by indexing the received subscriber reference number to the corresponding telephone number of said particular subscriber station and calling said telephone number of said particular subscriber station;

recording a message and a call-back reference number if said particular subscriber is unavailable;

providing the message and said call-back reference number to said particular subscriber; and

enabling communication of said particular subscriber with said caller upon the subscriber providing the call-back reference number of said caller.

31. A telephone communication method for anonymously connecting a subscriber having an unpublished telephone number with a caller, said method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each subscriber station;

publishing the telephone number of said system controller station in advertisements;

receiving a call from a caller at a caller station to said system controller station, and receiving identifier information for identifying a particular subscriber at a particular subscriber station included for which communication is desired;

recording a message from said caller, said message including information such as name, purpose for the call, and the telephone number of said caller;

matching said identifier information with the telephone number of said particular subscriber at said particular subscriber station;

calling said particular subscriber at said particular subscriber station;

playing said recorded message to said particular subscriber if said particular subscriber is available;

connecting said caller to said particular subscriber upon authorization of said particular subscriber; and

announcing to said caller that said particular subscriber is unavailable to communicate with the caller if the subscriber is unavailable.

32. A telephone communication method for anonymously connecting a subscriber station and a caller station via public telephone lines controlled by a public telephone company central switching station having the capability of connecting together select ones of public telephone lines, the method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each of said subscriber stations and a corresponding reference number for each subscriber station;

publishing the telephone number of said system controller station and said reference numbers for each of said subscriber stations;

receiving a call from a caller station to said system controller station and particular reference number corresponding to a particular subscriber at a particular subscriber station included within said published telephone number;

placing the caller station on hold at the central switching station;

matching said particular reference number with the corresponding telephone number of said particular subscriber station and calling the corresponding telephone number;

connecting the caller station to said particular subscriber station at said public telephone company central switching station; and

disconnecting said system controller station from the central switching station.

33. A telephone communication method for anonymously enabling a subscriber at a subscriber station to communicate with a caller at a caller station, said method allowing said caller to communicate with said subscriber without said caller knowing the identity of the subscriber prior to establishing communication with said subscriber, but knowing a particular subscriber with whom communication is desired, and allowing the identity of the particular subscriber and the caller to be kept anonymous during communication between said particular subscriber and said caller unless voluntarily revealed by either said particular subscriber or said caller, said method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each of said subscriber stations and a corresponding reference number for each of said subscriber stations;

publishing the telephone number of said system controller station and said reference numbers for each of said subscriber stations;

receiving a call from a caller station to said system controller station and a particular reference number corresponding to said particular subscriber at a particular subscriber station included within said published telephone number;

matching said particular reference number with the corresponding telephone number of said particular subscriber station; and

automatically transferring said call received from said caller station at said system controller station to said particular subscriber station depending upon the availability of said particular subscriber station by calling said telephone number of said particular subscriber station; and

recording a message from said caller station in communication with said system controller station if said particular subscriber station is unavailable to receive a call, such recorded message including a call-back reference number of said caller station that is indexed to a stored telephone number of said caller station.

34. The method of claim 33, and further including the step of enabling a subscriber at said particular subscriber station to review said recorded message, said message including the call-back reference number but not necessarily the telephone number of said caller station.

35. The method of claim 33, wherein each subscriber at a subscriber station is provided with a personal access code to access said system controller station, and wherein each subscriber at a subscriber station calling said system controller station can be allowed to anonymously communicate with a caller at a caller station by supplying to the system controller station a call-back reference number of a caller station who is unable to be connected to a desired subscriber due to subscriber unavailability.

36. The method of claim 33, wherein said call-back reference number is generated by said system controller station.

37. A telephone communication method for anonymously connecting a subscriber having an unpublished telephone number with a caller, said method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each subscriber station;

publishing the telephone number of said system controller station in advertisements;

receiving a call from a caller at a caller station to said system controller station, and receiving identifier information for identifying a particular subscriber at a particular subscriber station for which communication is desired;

recording a message from said caller, said message including information such as name, purpose for the call, and the telephone number of said caller;

matching said identifier information with the telephone number of said particular subscriber at said particular subscriber station;

calling said particular subscriber at said particular subscriber station;

playing said recorded message to said particular subscriber if said particular subscriber is available; and

periodically calling said particular subscriber until the particular subscriber is available and playing said message when said subscriber is available to receive said message.

38. A telephone communication method for anonymously connecting a subscriber having an unpublished telephone number with a caller, said method including the steps of:

storing data at a system controller station that is received from a plurality of subscribers at a plurality of subscriber stations, such data including the telephone number of each subscriber station;

publishing the telephone number of said system controller station in advertisements;

receiving a call from a caller at a caller station to said system controller station, and receiving identifier information for identifying a particular subscriber at a particular subscriber station included for which communication is desired;

recording a message from said caller, said message including information such as name, purpose for the call, and the telephone number of said caller;

matching said identifier information with the telephone number of said particular subscriber at said particular subscriber station;

calling said particular subscriber at said particular subscriber station;

playing said recorded message to said particular subscriber if said particular subscriber is available; and

playing the recorded message to said particular subscriber who calls the system to obtain messages attempted to be conveyed to the particular subscriber when the particular subscriber was unavailable.

39. A telephone communication network for providing a service for connecting callers to subscribers having unpublished telephone numbers, said network comprising:

system controller means having a published telephone number;

memory means for storing unpublished telephone numbers of said subscribers and identifier information corresponding to said unpublished telephone numbers, said memory means indexing said unpublished telephone numbers to the corresponding identifier information;

means for communicating with said system controller means by way of said published telephone number;

prompting/recording and control means for recording a message from a caller, said message including particular identifier information for a particular subscriber and prompting the caller to supply to the network at least the telephone number of said caller, said prompting/recording and control means for calling said particular subscriber based on said particular identifier information and playing said message to said particular subscriber, if available, and for connecting said caller and said particular subscriber upon the authorization of said particular subscriber.

40. The network of claim 39, wherein said prompting/recording and control means periodically calls said particular subscriber until said subscriber is available to receive said message under control of said system controller means.

41. The network of claim 39, wherein said prompting/recording and control means records information including a call-back reference number, and stores a telephone number of said caller in said memory means which indexes the telephone number of said caller to said call-back reference number, said prompting/recording and control means plays back said message to said particular subscriber, and enables communication between said particular subscriber and said caller on the basis of said call-back reference number of said caller.