Communication system and method with voice steering
First Claim
1. A method of facilitate a dispatch communication between a first communication unit and a second communication unit, comprising the steps of:
- A) receiving a verbal communication intended for reception by the second communication unit that includes verbal identifying information related to the second communication unit;
B) subsequent to receiving the verbal communication;
automatically processing at least part of the verbal communication to allow recognition of the verbal identifying information;
C) automatically providing at least part of the verbal communication to the second communication unit.
1 Assignment
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Accused Products
Abstract
A communication system supporting dispatch-like communications in a geographic reuse system environment. An originating user provides a verbal alias corresponding to a target communication unit. The system utilizes the verbal alias to locate a corresponding system identification code for the target unit. The system then determines the general whereabouts of the target unit, and establishes a communication path between the two units. The original voice message may be stored and subsequently transmitted to the target unit upon properly identifying, locating, and establishing a communication path to the target unit.
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Citations
14 Claims
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1. A method of facilitate a dispatch communication between a first communication unit and a second communication unit, comprising the steps of:
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A) receiving a verbal communication intended for reception by the second communication unit that includes verbal identifying information related to the second communication unit; B) subsequent to receiving the verbal communication;
automatically processing at least part of the verbal communication to allow recognition of the verbal identifying information;C) automatically providing at least part of the verbal communication to the second communication unit. - View Dependent Claims (2, 3)
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4. A method to facilitate a dispatch communication between a first communication unit and a second communication unit, comprising the steps of:
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at the first communication unit; A) receiving a verbal communication intended for reception by the second communication unit that includes verbal identifying information related to the second communication unit; B) subsequent to receiving the verbal communication;
automatically providing the verbal communication to a control unit;at the control unit; C) automatically processing at least part of the verbal communication to allow recognition of the verbal identifying information; D) automatically providing at least part of the verbal communication to the second communication unit. - View Dependent Claims (5, 6, 7, 8)
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9. A method to facilitate a dispatch communication between a first communication unit and a second communication unit, comprising the steps of:
at the first communication unit; A) receiving a verbal communication that includes verbal identifying information related to the second communication unit; B) automatically processing at least part of the verbal communication to allow recognition of the verbal identifying information; C) processing the verbal identifying information to determine an identification ID for the second communication unit; D) automatically transmitting the ID and at least part of the verbal communication. - View Dependent Claims (10, 11)
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12. A method to facilitate a dispatch communication between a first communication unit and a second communication unit, comprising the steps of:
at a control site; A) receiving a verbal communication intended for reception by the second communication unit that includes verbal identifying information related to the second communication unit; B) subsequent to receiving the verbal communication;
automatically processing at least part of the verbal communication to allow recognition of the verbal identifying information;C) automatically determining a present location for the second communication unit; D) automatically providing at least part of the verbal communication to the second communication unit. - View Dependent Claims (13, 14)
Specification