Voice messaging

• US 5,163,080 A
• Filed: 02/22/1989
• Issued: 11/10/1992
• Est. Priority Date: 02/22/1989
• Status: Expired due to Fees

• Current Assignee: Voice-Tel Enterprises, Inc. (TE Connectivity Limited)
• Original Assignee: Amvox, Inc.
• Inventors: Amoroso, Michael D., Prentice, Bruce A.
• Primary Examiner(s): BROWN, THOMAS
• Application Number:
  US07/314,536
• Time in Patent Office: 1,357 Days
• Field of Search: 379/67, 379/88, 379/89, 379/211, 379/212, 379/213, 379/214, 379/210, 379/84, 379/207, 379/32, 379/33
• US Class Current: 379/33
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems

Abstract

A method and apparatus for providing voice messaging services from a plurality of central office facilities is disclosed. Customer voice messaging computers are provided access to the central office facilities via an adjunct SMDI processor. The processor preferably includes an appropriately programmed AT-compatible computer and board.

Claims

1. Message interface apparatus comprising:

a) a plurality of simplified message desk interfaces (SMDIs), said SMDIs providing at least one messaging service;

b) voice messaging means; and

c) means for providing voice messaging service from said voice messaging means to each of said simplified message desk interfaces, said voice messaging service means comprising an adjunct SMDI processor, said adjunct SMDI processor performing at least a step of performing a user extension to mailbox translation based upon all forwarding data in an SMDI data packet.

2. Apparatus as recited in claim 1 further comprising means for answering a plurality of telephone lines in a single mailbox.

3. Apparatus as recited in claim 1 further comprising means for activating a stutter dial tone on a plurality of telephone lines from any of said voice messaging service means.

4. Apparatus as recited in claim 1 further comprising means for activating a stuttered dial tone on a plurality of phone lines, said stuttered dial tone activated in response to a signal from a single mailbox.

5. Apparatus as recited in claim 1, wherein said means for providing voice messaging service further comprises an appropriately programmed digital computer.

6. Apparatus as recited in claim 5 further comprising data links, said data links for interconnecting said digital computer with said voice messaging means and with said SMDIs;

and

alarm means, said alarm means indicating a failure in said data links from said SMDI processor.

7. Apparatus as recited in claim 6, wherein said alarm means further comprises a clock means and means for inputting a periodic signal, wherein said alarm means is activated after a pre-determined number of pulses from said clock means in the absence of said periodic signal.

8. A method of providing voice messaging interface service comprising the steps of:

a) providing connections for a plurality of central office facilities to a simplified message desk interface (SMDI) processor, said central office facilities providing at least one voice messaging service;

b) providing said at least one voice messaging service from each of said central office facilities to a plurality of voice messaging computer means; and

c) answering a plurality of telephone lines in a single mailbox.

9. The method as recited in claim 8 further comprising the step of activating a stutter dial tone on a plurality of telephone lines in a plurality of central office facilities.

10. A method of providing voice messaging interface service comprising the steps of:

a) providing connections for a plurality of central office facilities to a simplified message desk interface (SMDI) processor, said central office facilities providing at least one voice messaging service;

b) providing said at least one voice messaging service from each of said central office facilities to a plurality of voice messaging computer means; and

c) selecting a first mailbox for activation in response to a first reason for entry to the voice messaging interface service, a second mailbox in response to a second reason for entry to the voice messaging interface service, and a third mailbox in response to a third reason for entry to the voice messaging interface service.

11. A method of providing voice messaging interface service in a digital computer programmed to produce a periodic pulse, said computer further comprising a clock means adapted to indicate an alarm if said pulse is not received by said clock means after a pre-determined period, said method comprising the steps of:

a) providing connections for a plurality of central office facilities to a simplified message desk interface (SMDI) processor, said central office facilities providing at least one voice messaging service; and

b) providing said at least one voice messaging service from each of said central office facilities to a plurality of voice messaging computer means.