Digital dictation system with voice mail capability

• US 5,163,085 A
• Filed: 12/22/1989
• Issued: 11/10/1992
• Est. Priority Date: 02/10/1987
• Status: Expired due to Term

• Current Assignee: Alan F. Sweet, Albert J. Gobel Jr, Emil F. Jachmann, Judith M. Eckert, Mark N. Vogel
• Original Assignee: Alan F. Sweet, Albert J. Gobel Jr, Emil F. Jachmann, Judith M. Eckert, Mark N. Vogel
• Inventors: Jachmann, Emil F., Eckert, Judith M., Vogel, Mark N., Gobel, Albert J. Jr., Sweet, Alan F.
• Primary Examiner(s): BROWN, THOMAS
• Application Number:
  US07/455,889
• Time in Patent Office: 1,054 Days
• Field of Search: 379/89, 379/88, 379/67, 379/94, 379/96, 379/75, 369/29
• US Class Current: 379/88.19
• CPC Class Codes: H04M 11/10 with dictation recording and playback systems
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A digitally implemented central dictation system wherein users designated as dictators may input Voice Files for later retrieval and transcription by a second group of users designated as transcriptionists. A system Supervisor has the capability to monitor operation of the system and allocate system resources. The system further includes an optional Voice Mail capability wherein selected dictators may input Voice Files for later retrieval by designated other dictators. The system further includes a plurality of telephone-like input/output devices used by system users for input and output of voice messages, which devices further include DTMF generators for input of command signals. Still further the system includes a Supervisory station for use by the system Supervisor in monitoring system activity and allocation of system resources, which station further includes a CRT type display and keyboard, and a printer for output of hardcopy reports by the system. The Supervisor station is also provided with a telephone-like input/output device for use by the system Supervisor. The telephone-like input out devices of the system users may be either conventional telephones which access the system through a conventional PBX or may be telephone-like devices which are directly connected to dedicated system ports.

Claims

1. A method for storing and retrieving Voice Files in a system, comprising the steps of:

a) inputting log-on signals;

b) designating users as dictator or transcriptionists in accordance with said log-on signals;

c) inputting and storing said Voice Files;

d) inputting control signals associated with said Voice Files;

e) designating at least some of said Voice Files as either Dictation Jobs or as Voice Mail Messages in accordance with said control signals;

f) associating an address list with each of said Voice Mail Messages;

g) retrieving and outputting said Dictation Jobs for transcription by said transcriptionists;

h) inputting control signals designating an addressee on said associated address list and outputting said Voice Mail Messages to said designated addressee.

2. A method as described in claim 1 wherein said system comprises Supervisory input output means for providing access to a Supervisor monitoring the operation of said system and controlling the allocation of said system'"'"'s resources through said Supervisory input-output means.

3. A method as described in claim 2 comprising the further preliminary step of selecting in accordance with signals input through said Supervisory input output means particular users of said system to have the capability of inputting or receiving Voice Mail Messages.

4. A method as described in claim 1 comprising the further step of inputting a hardcopy control signal associated with an input Voice File, said system responding to said hardcopy control signal to treat said associated input Voice File as both a Voice Mail Message and a Dictation Job.

5. A method as described in claim 3 comprising the further step of inputting a hardcopy control signal associated with an input Voice File, said system responding to said hardcopy control signal to treat said associated input Voice File as both a Voice Mail Message and a Dictation Job.

6. A method as described in claim 5 wherein said hardcopy control signal is input by one of said particular users who is inputting said associated input Voice File.

7. A method as described in claim 5 wherein said hardcopy control signal is input by one of said particular users who is receiving said associated input Voice File as a Voice Mail Message.

8. A method as described in claim 1 comprising the further steps of:

a) responding to said log-on signals input by at least certain of said dictators to allow said certain dictators to designate certain of said Voice Files as either Dictation Jobs or as Voice Mail Messages; and

,

b) responding to said long-on signals input by at least certain of said transcriptionists to output one of said stored Dictation Jobs for transcription.

9. A method as described in claim 5 comprising the further steps of:

a) responding to log-on signals input by said selected particular users to allow said particular users to designate certain of said Voice Files as either Dictation Jobs or as Voice Mail Messages; and

,

b) responding to said log-on signals input by at least certain of said transcriptionists to output one of said stored Dictation Jobs for transcription.

10. A method as described in claim 9 comprising the further step of responding to a hardcopy control signal input by one of said particular users who is inputting an associated Voice File to treat said associated input Voice File as both a Dictation Job and as a Voice Mail Message.

11. A method as described in claim 8 comprising the further step of responding to a hardcopy control signal input by a particular user who is receiving an associated Voice Mail Message to treat said associated Voice Mail Message both a Dictation Job and Voice Mail Message.