Computerized management system

• US 5,172,313 A
• Filed: 01/10/1990
• Issued: 12/15/1992
• Est. Priority Date: 12/11/1987
• Status: Expired due to Term

• Current Assignee: Billy G. Schumacher
• Original Assignee: Billy G. Schumacher
• Inventors: Schumacher, Billy G.
• Primary Examiner(s): Envall, Jr., Roy N.
• Assistant Examiner(s): Tran, Khai
• Application Number:
  US07/463,161
• Time in Patent Office: 1,070 Days
• Field of Search: 364/400, 364/401, 364/406, 364/200
• US Class Current: 705/7.27
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: Y10S 706/925 Business

Abstract

A computing apparatus for an improved system that manages. The apparatus has computing machinery which includes a computer and an input/output device for two-way communication between the computer and an operator. The computer includes operating instructions for: receiving information from an operator during a management emergence stage necessary for developing a plan in machine readable language including a daily virtual (equivalent) cost for an objective (task/service); processing the plan through a management convergence stage for generating subdivisional plans for output to an operator and receiving performance information as feedback for reducing the objective to a reality; processing the management information and feedback information obtained during the emergence and convergence stages through a proliference stage for generating specifications and quantitative goals for a new version of the objective for processing through the emergence and convergence stages including: (1) analyzing and selectively removing those tasks which have exceeded planned or suspended task time; and (2) performing a system analysis routine for (a) determining the completion of a task required in a most recent series of tasks and directing performance of the next task in the series to avoid duplication; and (b) calculating the scheduled time for the remaining tasks in the series.

Claims

1. A computerized management system comprising:

computing machinery for automatically managing an organization, said computing machinery including;

an input/output means for communicating management related information from an external source to a computer or from the computer to the external source; and

a computer connected to the input/output means for processing continuously the management related information for the continuous management of the organization;

said computer including a working register for storing information and a control means having;

first instruction means for receiving and processing the management related information received from the external source through an emergence stage for producing an organization task/service management plan for an objective in machine language for the objective for storage;

second instruction means for processing the plan through a management convergence stage for generating subdivisional plans for communication through the input/output means to the external source for reducing the objective to a reality in a controlled manner and for receiving information from the external source relating to objective achievement;

said second instruction means including instructions for completing a systems analysis including instructions for a sensitivity analysis for determining the enhancement or degradation of the system by adding new tasks for system enhancement and by analyzing and selectively removing tasks exceeding planned or suspended task times;

third instruction means for processing the management related information including the information generated during the emergence and convergence stages through a proliference stage for generating specifications and quantitive goals for a new version of the objective for processing by the first and second instruction means through the emergence and convergence stages; and

fourth instruction means for processing the management related information including information generated during the emergence, convergence, and proliference stages through a divergence stage for producing an organizational policy.

2. A computerized management system according to claim 1 wherein the instructions for the systems analysis of the second instruction means further includes instruction means including means for determining when a task of any series of tasks is completed, means for making a search to locate the same type of task in a most recent series of similar tasks to be performed and means for identifying the next task of the series to be performed for completion to the external source whereby the direction of the efforts of the external source through a dynamic or static series is achieved.

3. A computerized management system according to claim 2 wherein the instructions for the systems analysis of the second instructions means further includes for calculating scheduled or planned time for completing the tasks of the most recent series whereby learning curve type information is obtained.

4. A computerized management system according to claim 1 wherein the second instruction means for processing the plan through a management convergence stage further includes instruction means for determining a daily virtual cost per type of task.

5. A computerized management system according to claim 4 wherein the instruction means for determining a daily cost per type of task includes means for determining the current ATC for the types of tasks performed daily, means for determining by type the number of tasks performed daily by an employee, determining from the number of tasks by type performed daily by an employee and the current ATC for the corresponding types the time which should have been spent by the employee daily and adjusting the current ATCs proportionately for updating the current ATCs.