Transaction machine having lighted user prompts

• US 5,202,549 A
• Filed: 09/30/1991
• Issued: 04/13/1993
• Est. Priority Date: 09/30/1991
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Holder, Otis J. II, Decker, Dale D.
• Primary Examiner(s): Sikes, William L.
• Assistant Examiner(s): OUELLETTE, SCOTT
• Application Number:
  US07/767,451
• Time in Patent Office: 561 Days
• Field of Search: 235/379, 235/375, 362/26, 362/27, 362/29, 362/31, 362/32
• US Class Current: 235/379
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/201 Accessories of ATMs

Abstract

Apparatus for guiding a user while operating a remote transaction machine, such as an ATM. Various input and output devices located at different positions on the machine are used for entering and receiving data, cards, slips, receipts, currency, and similar items. Each device has an illumination means which is synchronized to the operation of the machine such that the device is illuminated when the next user activity involves the device at that particular location. Illumination is provided by an illuminated border around the device, or by other means, such as an indicator lamp at the device location. With certain output apertures, the object being outputted is illuminated.

Claims

1. A transaction machine suitable for allowing a user to conduct a transaction by using various input and output devices on the machine, said transaction machine comprising:

a plurality of input devices for the user to enter information or objects into the machine;

a plurality of output devices for the user to receive information or objects from the machine;

illuminating means, which provides illumination at specific physical locations of at least some of said input and output devices, for indicating those locations for a user action; and

control means for synchronizing the illuminating means such that the user is prompted about the location of an awaiting user action by illuminating the input or output device at that location.

2. The transaction machine of claim 1 wherein the illuminating means includes an illuminated border around an input or output device.

3. The transaction machine of claim 1 wherein the illuminating means includes means for illuminating a data entry device from internally within the transaction machine.

4. The transaction machine of claim 1 wherein the illuminating means includes means for directing light upon a data entry device from the outside of the transaction machine.

5. The transaction machine of claim 1 wherein the illuminating means includes means for illuminating an area near to the input or output device to indicate the location of that device.

6. The transaction machine of claim 1 wherein a group of input devices is illuminated to prompt the user.

7. The transaction machine of claim 1 wherein only a single input or output device is illuminated, at a given time, to prompt the user.

8. The transaction machine of claim 1 wherein the illumination means includes a light source, a plurality of bundles of optical fibers extending to the input and output devices, and a shutter positioned between the light source and the optical fiber bundles which is movable to allow light to selectively irradiate the optical fiber bundles.

9. The transaction machine of claim 8 wherein the movable shutter comprises a rotatable disc having apertures therein which are spaced apart at predetermined locations.

10. The transaction machine of claim 1 wherein the transaction machine is an automated teller machine having apertures therein for inputting and outputting objects, and the illumination means illuminates the aperture only when the user is expected to take some action which involves that same aperture.

11. The transaction machine of claim 1 wherein at least one output device is an aperture through which an object can be retrieved by the user, and wherein the illuminating means illuminates at least a portion of an output object existing at said aperture for the purpose of prompting, even in low-light conditions, the user to remove the object.

12. An automated transaction machine which allows a user to conduct a financial transaction by using various input and output devices on the machine, said transaction machine comprising:

a first aperture for inserting an identification card into the machine;

a second aperture for receiving currency from the machine;

first means for illuminating the first aperture;

second means for illuminating the second aperture separately from the first aperture; and

control means for synchronizing the operation of the first and second illuminating means so that the corresponding aperture is illuminated to prompt the user that an object is to be inserted into or removed from that aperture.

13. A transaction machine suitable for allowing a user to conduct a transaction by using various input and output devices on the machine, said transaction machine comprising,

a plurality of input devices for the user to enter information or objects into the machine:

a plurality of output devices for the user to receive information or objects from the machine;

a light source;

a plurality of bundles of optical fibers extending to the input and output devices;

a rotatable disc having apertures therein which are spaced apart at predetermined locations;

means for rotating the disc to allow light to selectively irradiate the optical fiber bundles; and

control means for synchronizing the rotating means such that the user is prompted about the location of an awaiting user action by illuminating that location.

14. A method of sequentially guiding a user while operating a transaction machine having a plurality of devices which permit machine-user interaction, said method including the steps of:

providing separate illumination substantially at a first of the devices only when the user is to interact with that device;

determining when the user interacts with said first device;

determining which device the user is to interact with next and, after such determination,

providing separate illumination substantially at the determined next device for interaction, thereby guiding the user to that device.